Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.
Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
MSG91 is a cloud communications platform that offers a diverse range of services to facilitate streamlined communication. With MSG91, users gain access to a suite of channel APIs, including SMS, email, WhatsApp, voice, authentication, and more, allowing for multi-channel communication. The platform also provides serverless tools and fully programmable solutions such as Hello, Campaign, Segmento, SendOTP, ShortURL, and KnowledgeBase, offering ready-to-use capabilities.
MSG91 is a cloud communications platform that offers a diverse range of services to facilitate streamlined communication. With MSG91, users gain...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$0.01

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$65.00/one-time

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.4 /5
(474)

Ease of Use

4.2/ 5

Features

4.5/ 5

Customer Service

4.1/ 5

Value for Money

4.2/ 5

Overall rating

4.7 /5
(42)

Ease of Use

4.6/ 5

Features

4.6/ 5

Customer Service

4.7/ 5

Value for Money

4.6/ 5

Total features 72

  • 2-Way Messaging
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Audio/Video Conferencing
  • Automated Attendant
  • Automated Responses
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scripting
  • Call Tagging
  • Call Tracking Metrics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Data Management
  • Engagement Tracking
  • Event Triggered Actions
  • Fax Management
  • IVR
  • Inbound Call Center
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Live Chat
  • Manual Dialer
  • Mass Texting
  • Message Personalization
  • Mobile Coupons
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Language
  • Multiple Scripts
  • On-Demand Recording
  • Online Voice Transmission
  • Open Rate Tracking
  • Outbound Call Center
  • PBX
  • Performance Management
  • Phone Key Input
  • Polls/Voting
  • Purchasing & Receiving
  • QR Codes
  • Queue Management
  • ROI Tracking
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • Scheduled Messaging
  • Scheduled Recording
  • Shortcodes
  • Status Tracking
  • Text to Speech
  • Text-to-Win
  • Third-Party Integrations
  • Two-Way Audio & Video
  • Unified Communications
  • Video Conferencing
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Workflow Management
  • Workforce Management

Total features 58

  • 2-Way Messaging
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Audio/Video Conferencing
  • Automated Attendant
  • Automated Responses
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scripting
  • Call Tagging
  • Call Tracking Metrics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Data Management
  • Engagement Tracking
  • Event Triggered Actions
  • Fax Management
  • IVR
  • Inbound Call Center
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Live Chat
  • Manual Dialer
  • Mass Texting
  • Message Personalization
  • Mobile Coupons
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Language
  • Multiple Scripts
  • On-Demand Recording
  • Online Voice Transmission
  • Open Rate Tracking
  • Outbound Call Center
  • PBX
  • Performance Management
  • Phone Key Input
  • Polls/Voting
  • Purchasing & Receiving
  • QR Codes
  • Queue Management
  • ROI Tracking
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • Scheduled Messaging
  • Scheduled Recording
  • Shortcodes
  • Status Tracking
  • Text to Speech
  • Text-to-Win
  • Third-Party Integrations
  • Two-Way Audio & Video
  • Unified Communications
  • Video Conferencing
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Workflow Management
  • Workforce Management
  • Auth0
  • CleverTap
  • Firebase
  • Freshdesk
  • Freshworks Customer Service Suite
  • Google Sheets
  • HubSpot CRM
  • LeadSquared
  • Oracle Service
  • Pabbly Connect
  • PrestaShop
  • Salesforce Service Cloud
  • Segment
  • Shopify
  • SugarCRM
  • Vtiger CRM
  • WHMCS
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Zoho Flow
  • Auth0
  • CleverTap
  • Firebase
  • Freshdesk
  • Freshworks Customer Service Suite
  • Google Sheets
  • HubSpot CRM
  • LeadSquared
  • Oracle Service
  • Pabbly Connect
  • PrestaShop
  • Salesforce Service Cloud
  • Segment
  • Shopify
  • SugarCRM
  • Vtiger CRM
  • WHMCS
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Zoho Flow