---
description: Compare Lime Connect vs 360dialog for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Lime Connect vs 360dialog | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/599/unified-communications/software) > [Lime Connect \<span\>vs\</span\> 360dialog](https://www.getapp.za.com/compare/90636/2047686/userlike-live-chat/vs/360dialog)

# Compare Lime Connect vs 360dialog

Canonical: https://www.getapp.za.com/compare/90636/2047686/userlike-live-chat/vs/360dialog

> Detailed comparison between Lime Connect and 360dialog. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Lime Connect | 360dialog |
| **Overall rating** | 4.6/5 | 3.5/5 |
| **Total Reviews** | 647 | 13 |
| **Starting Price** | US$100,00 | €49,00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Lime Connect

- AI/Machine Learning
- API
- Autoresponders
- CRM
- Chat/Messaging
- Chatbot
- Customizable Reports
- Email Management
- Lead Capture
- Lead Qualification
- Live Chat
- Mobile Access
- Natural Language Processing
- Reporting/Analytics
- Social Media Integration
- Support Ticket Management
- Template Management
- Third-Party Integrations
- Transfers/Routing

### 360dialog

- API
- Autoresponders
- CRM
- Chat/Messaging
- Chatbot
- Email Management
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Mobile Access
- Reporting/Analytics
- Social Media Integration
- Template Management
- Third-Party Integrations

## Links

- [View Lime Connect Profile](https://www.getapp.za.com/software/90636/userlike-live-chat)
- [View 360dialog Profile](https://www.getapp.za.com/software/2047686/360dialog)
- [View Original Comparison](https://www.getapp.za.com/compare/90636/2047686/userlike-live-chat/vs/360dialog)

-----

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