123FormBuilder is the fastest way to create professional forms for web and mobile. The drag & drop form editor makes it simple to build custom contact forms, surveys, registration forms and order forms in just minutes, using your browser. No coding skills required.
123FormBuilder is the fastest way to create professional forms for web and mobile. The drag & drop form editor makes it simple to build custom...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

US$24,99/month

  • Free
  • Subscription

Starting from

US$19,00/month

  • Free
  • Subscription

Overall rating

4,4 /5
(115)
Ease of Use
4,3/5
Features & Functionality
4,2/5
Customer Service
4/5
Value for Money
4/5

Overall rating

4,5 /5
(2 224)
Ease of Use
4,5/5
Features & Functionality
4,3/5
Customer Service
4,6/5
Value for Money
4,4/5

Total features 63

  • 360 Degree Feedback
  • API
  • Absence Management
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Auto-Responders
  • Automatic Lead Distribution
  • Automatic Notifications
  • CRM Integration
  • Calendar Sync with Google
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Categorization
  • Chat
  • Collaboration Tools
  • Conditional Logic
  • Conferencing
  • Contact Database
  • Cost Estimating
  • Credit Card Processing
  • Custom Charts
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customizable Branding
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Data Connectors
  • Data Import/Export
  • Digital Signature
  • Drag & Drop Interface
  • Electronic Payments
  • Electronic Signature Capture
  • Email Integration
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Management
  • Escalation Management
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • Forms Management
  • Gamification
  • HIPAA Compliance
  • Help Desk Integration
  • IVR / Voice Recognition
  • Instant Messaging
  • Lead Capture
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Country
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Offline Access
  • Online Forums
  • Order Approval
  • Order Processing
  • PDF Conversion
  • Performance Reports
  • Permission Management
  • Prioritizing
  • Project Time Tracking
  • Real Time Monitoring
  • Real Time Updates
  • Receiving
  • Recurring Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Request Assignment
  • Role Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SSL Security
  • Scheduled Reporting
  • Search Functionality
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • Time Clock Integration
  • Timer
  • URL Customization
  • Web Forms
  • Website Integration
  • Widgets
  • Workflow Management
  • eCommerce Integration

Total features 91

  • 360 Degree Feedback
  • API
  • Absence Management
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Auto-Responders
  • Automatic Lead Distribution
  • Automatic Notifications
  • CRM Integration
  • Calendar Sync with Google
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Categorization
  • Chat
  • Collaboration Tools
  • Conditional Logic
  • Conferencing
  • Contact Database
  • Cost Estimating
  • Credit Card Processing
  • Custom Charts
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customizable Branding
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Data Connectors
  • Data Import/Export
  • Digital Signature
  • Drag & Drop Interface
  • Electronic Payments
  • Electronic Signature Capture
  • Email Integration
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Management
  • Escalation Management
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • Forms Management
  • Gamification
  • HIPAA Compliance
  • Help Desk Integration
  • IVR / Voice Recognition
  • Instant Messaging
  • Lead Capture
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Country
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Offline Access
  • Online Forums
  • Order Approval
  • Order Processing
  • PDF Conversion
  • Performance Reports
  • Permission Management
  • Prioritizing
  • Project Time Tracking
  • Real Time Monitoring
  • Real Time Updates
  • Receiving
  • Recurring Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Request Assignment
  • Role Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SSL Security
  • Scheduled Reporting
  • Search Functionality
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • Time Clock Integration
  • Timer
  • URL Customization
  • Web Forms
  • Website Integration
  • Widgets
  • Workflow Management
  • eCommerce Integration
  • Bitium
  • Campaign Monitor
  • Constant Contact
  • GetResponse
  • HelpOnClick
  • Instapage
  • Nimble
  • Olark
  • PipelineDeals
  • Pipeliner CRM
  • Bitium
  • Campaign Monitor
  • Constant Contact
  • GetResponse
  • HelpOnClick
  • Instapage
  • Nimble
  • Olark
  • PipelineDeals
  • Pipeliner CRM