8x8 Virtual Office vs Zendesk

 

8x8 Virtual Office

Learn More

Zendesk

Visit Website

Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

US$20,00/month US$5,00/month
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Activity Dashboard
Automatic Notifications
CRM Integration
Call Reporting
Chat
Conferencing
Contact History
Customizable Branding
Email Integration
Instant Messaging
Knowledge Base
Monitoring
Multi-Channel Communication
Prioritizing
Real Time Monitoring
Receiving
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Ticket Management
Workflow Management

Integrations

123FormBuilder
Bullhorn
Clarizen
Clearlogin
ClickDesk
Get Satisfaction
Innotas
InsightSquared
NetSuite
Podio
SalesExec
Salesforce Sales Cloud
SugarCRM
Tenfold
Vivocha
Xplenty
Yonyx
Zendesk
Zendesk Chat