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Vision Helpdesk vs QuickBooks Desktop

Vision Helpdesk

4.7 (42)
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QuickBooks Desktop

4.4 (2483)
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Vision Helpdesk offers four products to manage customer support for all size business. 1) Multi channel Help Desk Software 2) Satellite Help Desk (Multi company help desk ) 3) Service Desk Software (PINKVerify Certified - ITIL / ITSM Complaint) 4) Live Chat Software
Vision Helpdesk offers four products to manage customer support for all size business. 1) Multi channel Help Desk Software 2) Satellite Help Desk...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
View profile
QuickBooks Desktop Pro automates billing and invoicing in addition to work orders. Users can link bank accounts, define workflows, and make automated payments.
QuickBooks Desktop Pro automates billing and invoicing in addition to work orders. Users can link bank accounts, define workflows, and make automated...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
View profile

Starting from

US$15.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$1,922.00/year

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.7 /5
(42)

Ease of Use

4.5/ 5

Features

4.7/ 5

Customer Service

4.7/ 5

Value for Money

4.5/ 5
Read all reviews

Overall rating

4.4 /5
(2,483)

Ease of Use

4.3/ 5

Features

4.3/ 5

Customer Service

3.9/ 5

Value for Money

4.2/ 5
Read all reviews

Total features 88

  • API
  • Access Controls/Permissions
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Assignment Management
  • Automated Routing
  • Autoresponders
  • Bank Reconciliation
  • Billing & Invoicing
  • CMDB
  • Call Center Management
  • Canned Responses
  • Change Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Configurable Workflow
  • Configuration Management
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customer Statements
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Templates
  • Expense Management
  • Expense Tracking
  • File Sharing
  • Financial Reporting
  • Financing Management
  • For Small Businesses
  • General Ledger
  • Geotargeting
  • Help Desk Management
  • IT Asset Management
  • Incident Management
  • Income & Balance Sheet
  • Interaction Tracking
  • Inventory Management
  • Invoice Creation
  • Invoice History
  • Invoice Processing
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Knowledge Base Management
  • Live Chat
  • Macros/Templated Responses
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Currency
  • Multiple Projects
  • Offline Form
  • Online Invoicing
  • Payment Collection
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Prioritization
  • Proactive Chat
  • Problem Management
  • Profit/Loss Statement
  • Project Costing
  • Project Management
  • Queue Management
  • Real-Time Chat
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-time Consumer-facing Chat
  • Receivables Ledger
  • Recurring Invoicing
  • Recurring Issues
  • Recurring/Subscription Billing
  • Release Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Sales Reports
  • Scheduled/Automated Reports
  • Search/Filter
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Social Media Integration
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Tax Management
  • Third-Party Integrations
  • Ticket Management
  • Transaction Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Vendor Management
  • Virtual Assistant
  • Widgets
  • Workflow Management

Total features 32

  • API
  • Access Controls/Permissions
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Assignment Management
  • Automated Routing
  • Autoresponders
  • Bank Reconciliation
  • Billing & Invoicing
  • CMDB
  • Call Center Management
  • Canned Responses
  • Change Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Configurable Workflow
  • Configuration Management
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customer Statements
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Templates
  • Expense Management
  • Expense Tracking
  • File Sharing
  • Financial Reporting
  • Financing Management
  • For Small Businesses
  • General Ledger
  • Geotargeting
  • Help Desk Management
  • IT Asset Management
  • Incident Management
  • Income & Balance Sheet
  • Interaction Tracking
  • Inventory Management
  • Invoice Creation
  • Invoice History
  • Invoice Processing
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Knowledge Base Management
  • Live Chat
  • Macros/Templated Responses
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Currency
  • Multiple Projects
  • Offline Form
  • Online Invoicing
  • Payment Collection
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Prioritization
  • Proactive Chat
  • Problem Management
  • Profit/Loss Statement
  • Project Costing
  • Project Management
  • Queue Management
  • Real-Time Chat
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-time Consumer-facing Chat
  • Receivables Ledger
  • Recurring Invoicing
  • Recurring Issues
  • Recurring/Subscription Billing
  • Release Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Sales Reports
  • Scheduled/Automated Reports
  • Search/Filter
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Social Media Integration
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Tax Management
  • Third-Party Integrations
  • Ticket Management
  • Transaction Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Vendor Management
  • Virtual Assistant
  • Widgets
  • Workflow Management
  • Aircall
  • Capsule
  • ClickDesk
  • Comm100 Live Chat
  • Drupal
  • FreshBooks
  • Gmail
  • GoTo Meeting
  • Google Workspace
  • Insightly
  • Jira
  • Joomla
  • LinkedIn for Business
  • LiveChat
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Word
  • PayPal
  • Redmine
  • Shopify
  • Slack
  • SugarCRM
  • Twilio
  • Twitter/X
  • Userlike
  • WHMCS
  • WordPress
  • Zapier
  • authorize.net
  • vBulletin
  • Aircall
  • Capsule
  • ClickDesk
  • Comm100 Live Chat
  • Drupal
  • FreshBooks
  • Gmail
  • GoTo Meeting
  • Google Workspace
  • Insightly
  • Jira
  • Joomla
  • LinkedIn for Business
  • LiveChat
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Word
  • PayPal
  • Redmine
  • Shopify
  • Slack
  • SugarCRM
  • Twilio
  • Twitter/X
  • Userlike
  • WHMCS
  • WordPress
  • Zapier
  • authorize.net
  • vBulletin

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