Device Magic replaces your organization's paper forms with customizable mobile forms that function offline. Device Magic is the easiest way to automate paperwork, such as inspections and reports, and digitize inefficient processes with mobile forms automation.
Device Magic replaces your organization's paper forms with customizable mobile forms that function offline. Device Magic is the easiest way to...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations.
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

US$25,00/month

  • Free
  • Subscription

Starting from

US$5,00/month

  • Free
  • Subscription

Overall rating

4,6 /5
(33)
Ease of Use
4,4/5
Features & Functionality
4,3/5
Customer Service
4,6/5
Value for Money
4,1/5

Overall rating

4,3 /5
(2 439)
Ease of Use
4,3/5
Features & Functionality
4,3/5
Customer Service
4,2/5
Value for Money
4,1/5

Total features 32

  • A/B Testing
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Analytics
  • Application Integration
  • Archiving & Retention
  • Assignment Management
  • Audit Trail
  • Auditing
  • Authentication
  • Auto-Responders
  • Automatic Backup
  • Automatic Notifications
  • Barcode Scanning
  • Benchmarking
  • CRM Integration
  • Call Recording
  • Call Routing
  • Caller ID
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Conditional Logic
  • Configurable Workflow
  • Contact History
  • Content Filter
  • Custom Charts
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customer Experience Management
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Digital Signature
  • Disaster Recovery
  • Drag & Drop Interface
  • Electronic Submission
  • Email Integration
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Database
  • Escalation Management
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • Filtered Views
  • Forms Management
  • Geolocation
  • IVR / Voice Recognition
  • Instant Messaging
  • Invoice Management
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Lead Management
  • Mobile Signature Capture
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Company
  • Multi-Language
  • Multi-Location
  • Multiple Format Support
  • Multiple Projects
  • Multiple User Accounts
  • Offline Access
  • Online Forums
  • Performance Reports
  • Permission Management
  • Predictive Analytics
  • Prioritizing
  • Queue Manager
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SMS Integration
  • SSL Security
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • Timer
  • Two-Factor Authentication
  • User Photos
  • Visual Analytics
  • Web Forms
  • Widgets
  • Workflow Management

Total features 118

  • A/B Testing
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Analytics
  • Application Integration
  • Archiving & Retention
  • Assignment Management
  • Audit Trail
  • Auditing
  • Authentication
  • Auto-Responders
  • Automatic Backup
  • Automatic Notifications
  • Barcode Scanning
  • Benchmarking
  • CRM Integration
  • Call Recording
  • Call Routing
  • Caller ID
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Conditional Logic
  • Configurable Workflow
  • Contact History
  • Content Filter
  • Custom Charts
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customer Experience Management
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Digital Signature
  • Disaster Recovery
  • Drag & Drop Interface
  • Electronic Submission
  • Email Integration
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Database
  • Escalation Management
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • Filtered Views
  • Forms Management
  • Geolocation
  • IVR / Voice Recognition
  • Instant Messaging
  • Invoice Management
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Lead Management
  • Mobile Signature Capture
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Company
  • Multi-Language
  • Multi-Location
  • Multiple Format Support
  • Multiple Projects
  • Multiple User Accounts
  • Offline Access
  • Online Forums
  • Performance Reports
  • Permission Management
  • Predictive Analytics
  • Prioritizing
  • Queue Manager
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SMS Integration
  • SSL Security
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • Timer
  • Two-Factor Authentication
  • User Photos
  • Visual Analytics
  • Web Forms
  • Widgets
  • Workflow Management
  • 123FormBuilder
  • APIANT
  • Clarizen
  • ClickDesk
  • Cyfe
  • Get Satisfaction
  • InsightSquared
  • LeadMaster
  • Mailchimp
  • Maintenance Care
  • 123FormBuilder
  • APIANT
  • Clarizen
  • ClickDesk
  • Cyfe
  • Get Satisfaction
  • InsightSquared
  • LeadMaster
  • Mailchimp
  • Maintenance Care