Box vs Agile CRM
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Overview
Box is the Content Cloud — a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to co-editing, signature, classification, and retention. Work securely from anywhere, and integrate your tech stack across 1,500+ best-of-breed apps.
Box is the Content Cloud — a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$20.00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$8.99
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.5/ 5Features
4.4/ 5Customer Service
4.2/ 5Value for Money
4.3/ 5Ease of Use
4.0/ 5Features
4.1/ 5Customer Service
4.0/ 5Value for Money
4.1/ 5Features
Total features 128
- @mentions
- A/B Testing
- API
- Access Controls/Permissions
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Scheduling
- Approval Process Control
- Archiving & Retention
- Asset Categorization
- Asset Library
- Asset Lifecycle Management
- Asset Sharing
- Assignment Management
- Audience Targeting
- Audio File Management
- Audit Management
- Audit Trail
- Authentication
- Auto-Dialer
- Automated Publishing
- Automated Routing
- Automatic Backup
- Automatic Call Distribution
- Automatic Outbound Dialer
- Autoresponders
- Backup and Recovery
- Behavior Tracking
- Billing & Invoicing
- Blended Call Center
- Brainstorming
- CAN-SPAM Compliance
- CMS Integration
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Disposition
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tracking Metrics
- Caller ID
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Campaign Specific Signature
- Catalog Management
- Channel Management
- Click Tracking
- Client Management
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Competitive Analysis
- Compliance Management
- Compliance Tracking
- Computer Telephony Integration
- Configurable Workflow
- Contact Database
- Contact Management
- Content Library
- Content Management
- Content Publishing Options
- Contract/License Management
- Conversion Rate Optimization
- Conversion Tracking
- Cost Estimating
- Customer Database
- Customer Journey Mapping
- Customer Management
- Customer Segmentation
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Migration
- Data Recovery
- Data Security
- Data Storage Management
- Data Synchronization
- Deadline Management
- Discussions/Forums
- Document Automation
- Document Capture
- Document Classification
- Document Generation
- Document Management
- Document Review
- Document Storage
- Document Templates
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Electronic Forms
- Electronic Signature
- Email Alerts
- Email Campaign Management
- Email Management
- Email Marketing
- Email Monitoring
- Email Templates
- Email Tracking
- Employee Activity Monitoring
- Encryption
- Engagement Tracking
- Event Triggered Actions
- Field Sales Management
- File Conversion
- File Management
- File Sharing
- File Transfer
- Filtering
- For Mac Devices
- For Nonprofits
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Management
- Full Text Search
- Gamification
- Geotargeting
- Goal Setting/Tracking
- HIPAA Compliant
- Help Desk Management
- Historical Reporting
- IVR
- Image Library
- Inbound Call Center
- Inbox Management
- Influencer Tracking
- Interaction Tracking
- Internal Chat Integration
- Issue Management
- Keyword Filtering
- Keyword Tracking
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Lead Verification/Validation
- Leaderboards
- List Management
- Live Chat
- Location Tracking
- Macros/Templated Responses
- Manual Dialer
- Marketing Automation
- Mass Texting
- Meeting Management
- Messaging
- Metadata Management
- Milestone Tracking
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Capture
- Mobile Coupons
- Mobile Optimization
- Monitoring
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Channel Marketing
- Multimedia Support
- Multiple Site Management
- Multiple User Accounts
- Notification Scheduling
- Offline Access
- Opportunity Management
- Outbound Call Center
- Pageview Tracking
- Password Management
- Percent-Complete Tracking
- Performance Metrics
- Pipeline Management
- Portfolio Management
- Post Scheduling
- Power Dialer
- Predictive Dialer
- Preview Dialer
- Prioritization
- Product Catalog
- Progress Tracking
- Progressive Dialer
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Templates
- Project Tracking
- Proposal Generation
- Prospecting Tools
- Queue Management
- Quotes/Estimates
- ROI Tracking
- Real Time Editing
- Real Time Synchronization
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recurring Tasks
- Referral Tracking
- Remote Access/Control
- Remote Support Software
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Resource Management
- Response Management
- Revenue Management
- Role-Based Permissions
- Routing
- SEO Management
- SSL Security
- Sales Activity Management
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduled Messaging
- Search/Filter
- Secure Data Storage
- Secure File Viewer
- Secure Login
- Segmentation
- Self Service Portal
- Sentiment Analysis
- Service Level Agreement (SLA) Management
- Shared Inboxes
- Signature Creation
- Signature Management
- Signature Templates
- Single Sign On
- Social Listening
- Social Media Integration
- Social Media Monitoring
- Spam Blocker
- Status Tracking
- Sub-Task Management
- Subcontractor Monitoring
- Subscriber Management
- Support Ticket Management
- Support Ticket Tracking
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Editing
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Task Tagging
- Team Management
- Template Management
- Templates
- Territory Management
- Text Editing
- Third-Party Integrations
- Ticket Management
- Time & Expense Tracking
- Time Tracking
- Time on Site Tracking
- To-Do List
- Two-Factor Authentication
- Usage Tracking/Analytics
- User Interaction Tracking
- User Management
- Version Control
- Video Management
- Video Support
- Voice Mail
- WYSIWYG Editor
- Watermarking
- Web Forms
- Web Notifications
- Web-based Deployment
- Website Analytics
- Website Integration
- Whitelisting/Blacklisting
- Widgets
- Win/Loss Analysis
- Workflow Management
Total features 220
- @mentions
- A/B Testing
- API
- Access Controls/Permissions
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Scheduling
- Approval Process Control
- Archiving & Retention
- Asset Categorization
- Asset Library
- Asset Lifecycle Management
- Asset Sharing
- Assignment Management
- Audience Targeting
- Audio File Management
- Audit Management
- Audit Trail
- Authentication
- Auto-Dialer
- Automated Publishing
- Automated Routing
- Automatic Backup
- Automatic Call Distribution
- Automatic Outbound Dialer
- Autoresponders
- Backup and Recovery
- Behavior Tracking
- Billing & Invoicing
- Blended Call Center
- Brainstorming
- CAN-SPAM Compliance
- CMS Integration
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Disposition
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tracking Metrics
- Caller ID
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Campaign Specific Signature
- Catalog Management
- Channel Management
- Click Tracking
- Client Management
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Competitive Analysis
- Compliance Management
- Compliance Tracking
- Computer Telephony Integration
- Configurable Workflow
- Contact Database
- Contact Management
- Content Library
- Content Management
- Content Publishing Options
- Contract/License Management
- Conversion Rate Optimization
- Conversion Tracking
- Cost Estimating
- Customer Database
- Customer Journey Mapping
- Customer Management
- Customer Segmentation
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Migration
- Data Recovery
- Data Security
- Data Storage Management
- Data Synchronization
- Deadline Management
- Discussions/Forums
- Document Automation
- Document Capture
- Document Classification
- Document Generation
- Document Management
- Document Review
- Document Storage
- Document Templates
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Electronic Forms
- Electronic Signature
- Email Alerts
- Email Campaign Management
- Email Management
- Email Marketing
- Email Monitoring
- Email Templates
- Email Tracking
- Employee Activity Monitoring
- Encryption
- Engagement Tracking
- Event Triggered Actions
- Field Sales Management
- File Conversion
- File Management
- File Sharing
- File Transfer
- Filtering
- For Mac Devices
- For Nonprofits
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Management
- Full Text Search
- Gamification
- Geotargeting
- Goal Setting/Tracking
- HIPAA Compliant
- Help Desk Management
- Historical Reporting
- IVR
- Image Library
- Inbound Call Center
- Inbox Management
- Influencer Tracking
- Interaction Tracking
- Internal Chat Integration
- Issue Management
- Keyword Filtering
- Keyword Tracking
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Lead Verification/Validation
- Leaderboards
- List Management
- Live Chat
- Location Tracking
- Macros/Templated Responses
- Manual Dialer
- Marketing Automation
- Mass Texting
- Meeting Management
- Messaging
- Metadata Management
- Milestone Tracking
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Capture
- Mobile Coupons
- Mobile Optimization
- Monitoring
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Channel Marketing
- Multimedia Support
- Multiple Site Management
- Multiple User Accounts
- Notification Scheduling
- Offline Access
- Opportunity Management
- Outbound Call Center
- Pageview Tracking
- Password Management
- Percent-Complete Tracking
- Performance Metrics
- Pipeline Management
- Portfolio Management
- Post Scheduling
- Power Dialer
- Predictive Dialer
- Preview Dialer
- Prioritization
- Product Catalog
- Progress Tracking
- Progressive Dialer
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Templates
- Project Tracking
- Proposal Generation
- Prospecting Tools
- Queue Management
- Quotes/Estimates
- ROI Tracking
- Real Time Editing
- Real Time Synchronization
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recurring Tasks
- Referral Tracking
- Remote Access/Control
- Remote Support Software
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Resource Management
- Response Management
- Revenue Management
- Role-Based Permissions
- Routing
- SEO Management
- SSL Security
- Sales Activity Management
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduled Messaging
- Search/Filter
- Secure Data Storage
- Secure File Viewer
- Secure Login
- Segmentation
- Self Service Portal
- Sentiment Analysis
- Service Level Agreement (SLA) Management
- Shared Inboxes
- Signature Creation
- Signature Management
- Signature Templates
- Single Sign On
- Social Listening
- Social Media Integration
- Social Media Monitoring
- Spam Blocker
- Status Tracking
- Sub-Task Management
- Subcontractor Monitoring
- Subscriber Management
- Support Ticket Management
- Support Ticket Tracking
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Editing
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Task Tagging
- Team Management
- Template Management
- Templates
- Territory Management
- Text Editing
- Third-Party Integrations
- Ticket Management
- Time & Expense Tracking
- Time Tracking
- Time on Site Tracking
- To-Do List
- Two-Factor Authentication
- Usage Tracking/Analytics
- User Interaction Tracking
- User Management
- Version Control
- Video Management
- Video Support
- Voice Mail
- WYSIWYG Editor
- Watermarking
- Web Forms
- Web Notifications
- Web-based Deployment
- Website Analytics
- Website Integration
- Whitelisting/Blacklisting
- Widgets
- Win/Loss Analysis
- Workflow Management
Integrations
- Adobe Commerce
- Adobe Workfront
- Airtable
- AppOmni
- AppSheet
- Asana
- Benchling
- Bluebeam Revu
- Braintree
- CI HUB Connector
- Claris Connect
- ClickDesk
- CloudSign
- CreateForm
- Darktrace
- Device Magic
- Docusign
- Drupal
- Drupal Commerce
- Envoy
- Explain Everything
- Fieldwire
- Files.com
- FinalCode
- Fireflies
- Fivetran
- FloQast
- Formstack Documents
- Foxit PDF Editor
- FreshBooks
- FullContact
- GoCanvas
- GoFormz
- Goodnotes
- Google Docs
- Google Drive
- Gravity Forms
- Help Scout
- Hive
- IFTTT
- Joomla
- JoomlaLMS
- Josys
- Jotform
- Leadpages
- LinkedIn for Business
- LiveHelpNow
- Magnet AXIOM
- Make
- Meta for Business
- Microsoft 365
- Microsoft Excel
- Microsoft Teams
- Miro
- NetSuite
- Netskope Active Platform
- Notability
- Notion
- OfficeSuite
- Okta
- OneDrive
- Plivo
- Podio
- QuickBooks Online Advanced
- RAKEN
- Readdle PDF Expert
- RingCentral Contact Center
- Salesforce Sales Cloud
- SaneBox
- Scanner Pro
- SendGrid
- ServiceNow
- Shachihata Cloud
- ShareX
- Shopify
- Simpplr
- Slack
- SmartDraw
- Smartsheet
- Stripe
- Stripe Billing
- Sumo Logic
- Syncovery
- Tableau
- Teamwork.com
- Tidio
- TinyScan
- Tray.io
- Twilio
- Twitter/X
- Unbounce
- UserVoice
- Webex Suite
- WooCommerce
- WordPress
- Workato
- Workplace from Meta
- Wrike
- Wufoo
- Xero
- Zapier
- Zendesk Suite
- Zluri
- Zoom Events and Webinars
- Zoom Workplace
- Zylo
- Adobe Commerce
- Adobe Workfront
- Airtable
- AppOmni
- AppSheet
- Asana
- Benchling
- Bluebeam Revu
- Braintree
- CI HUB Connector
- Claris Connect
- ClickDesk
- CloudSign
- CreateForm
- Darktrace
- Device Magic
- Docusign
- Drupal
- Drupal Commerce
- Envoy
- Explain Everything
- Fieldwire
- Files.com
- FinalCode
- Fireflies
- Fivetran
- FloQast
- Formstack Documents
- Foxit PDF Editor
- FreshBooks
- FullContact
- GoCanvas
- GoFormz
- Goodnotes
- Google Docs
- Google Drive
- Gravity Forms
- Help Scout
- Hive
- IFTTT
- Joomla
- JoomlaLMS
- Josys
- Jotform
- Leadpages
- LinkedIn for Business
- LiveHelpNow
- Magnet AXIOM
- Make
- Meta for Business
- Microsoft 365
- Microsoft Excel
- Microsoft Teams
- Miro
- NetSuite
- Netskope Active Platform
- Notability
- Notion
- OfficeSuite
- Okta
- OneDrive
- Plivo
- Podio
- QuickBooks Online Advanced
- RAKEN
- Readdle PDF Expert
- RingCentral Contact Center
- Salesforce Sales Cloud
- SaneBox
- Scanner Pro
- SendGrid
- ServiceNow
- Shachihata Cloud
- ShareX
- Shopify
- Simpplr
- Slack
- SmartDraw
- Smartsheet
- Stripe
- Stripe Billing
- Sumo Logic
- Syncovery
- Tableau
- Teamwork.com
- Tidio
- TinyScan
- Tray.io
- Twilio
- Twitter/X
- Unbounce
- UserVoice
- Webex Suite
- WooCommerce
- WordPress
- Workato
- Workplace from Meta
- Wrike
- Wufoo
- Xero
- Zapier
- Zendesk Suite
- Zluri
- Zoom Events and Webinars
- Zoom Workplace
- Zylo