G Suite vs Helpshift

 

G Suite

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Helpshift

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

US$5,00/month US$95,00/month
Free
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Access Control
Activity Dashboard
Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Communication Management
Customizable Branding
Document Management
Document Storage
Drag & Drop Interface
File Management
Instant Messaging
Knowledge Base
Multi-Channel Communication
Permission Management
Prioritizing
Projections
Reporting & Statistics
Search Functionality
Third Party Integration
Ticket Management
Workflow Management

Integrations

Agent.ai
AppFollow
ClickMeeting
Constant Contact
DeskAway
DirectIQ
Dropbox
GroupCamp Project
Mailchimp
ONE UP
OneLogin
Salesforce Sales Cloud
Salesforce Service Cloud
SuperSaaS
Twitter
WorkforceGrowth
Zendesk
Zoho Analytics
Zoho CRM