ConvergeHub is a business growth enabler, offering cloud-based all-in-one CRM software for complete customer engagement, empowering users to stay connected to leads, customers, partners and employees, from any device, at any time
ConvergeHub is a business growth enabler, offering cloud-based all-in-one CRM software for complete customer engagement, empowering users to stay...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization.
InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$11,00/month

  • Subscription

Starting from

€10,00/month

  • Subscription

Overall rating

4,8 /5
(24)
Ease of Use
4,8/5
Features & Functionality
4,8/5
Customer Service
4,8/5
Value for Money
4,7/5

Overall rating

4,9 /5
(12)
Ease of Use
4,9/5
Features & Functionality
4,7/5
Customer Service
4,8/5
Value for Money
4,9/5

Total features 65

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Authentication
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Avatars
  • Batch Processing
  • Benchmarking
  • Billing & Invoicing
  • Blended Call Center
  • Built-In Database
  • Bulk Send
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scripting
  • Call Transfer
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Case Management
  • Chat Transcript
  • Chat/Messaging
  • Click Tracking
  • Client Management
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Conversion Tracking
  • Custom Development
  • Customer Complaint Tracking
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Desktop Notifications
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Event Calendar
  • Event Management
  • Expense Tracking
  • FAQ
  • Help Desk Management
  • IVR / Voice Recognition
  • Inbound Call Center
  • Incident Management
  • Interaction Tracking
  • Internal Chat Integration
  • Invoice Management
  • Knowledge Base Management
  • Knowledge Management
  • Lead Capture
  • Lead Management
  • Lead Qualification
  • Live Chat
  • Macros/Templated Responses
  • Mailing List Management
  • Manual Dialer
  • Marketing Automation
  • Microsoft Outlook Integration
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multiple User Accounts
  • On-Demand Recording
  • Opportunity Management
  • Outbound Call Center
  • Password Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pipeline Reports
  • Productivity Analysis
  • Progressive Dialer
  • Prospecting Tools
  • Queue Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Monitoring
  • Real-Time Chat
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Escalation
  • Routing
  • SMS Messaging
  • Sales Management
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search/Filter
  • Segmentation
  • Service Level Agreement (SLA) Management
  • Shared Contacts
  • Spell Check
  • Subscription Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Team Assignments
  • Template Management
  • Third Party Integrations
  • Ticket Management
  • To-Do List
  • Transaction History
  • Unsubscribe Database
  • User Management
  • User Profiles
  • Voice Mail
  • Website Integration

Total features 127

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Authentication
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Avatars
  • Batch Processing
  • Benchmarking
  • Billing & Invoicing
  • Blended Call Center
  • Built-In Database
  • Bulk Send
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scripting
  • Call Transfer
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Case Management
  • Chat Transcript
  • Chat/Messaging
  • Click Tracking
  • Client Management
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Conversion Tracking
  • Custom Development
  • Customer Complaint Tracking
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Desktop Notifications
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Event Calendar
  • Event Management
  • Expense Tracking
  • FAQ
  • Help Desk Management
  • IVR / Voice Recognition
  • Inbound Call Center
  • Incident Management
  • Interaction Tracking
  • Internal Chat Integration
  • Invoice Management
  • Knowledge Base Management
  • Knowledge Management
  • Lead Capture
  • Lead Management
  • Lead Qualification
  • Live Chat
  • Macros/Templated Responses
  • Mailing List Management
  • Manual Dialer
  • Marketing Automation
  • Microsoft Outlook Integration
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multiple User Accounts
  • On-Demand Recording
  • Opportunity Management
  • Outbound Call Center
  • Password Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pipeline Reports
  • Productivity Analysis
  • Progressive Dialer
  • Prospecting Tools
  • Queue Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Monitoring
  • Real-Time Chat
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Escalation
  • Routing
  • SMS Messaging
  • Sales Management
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search/Filter
  • Segmentation
  • Service Level Agreement (SLA) Management
  • Shared Contacts
  • Spell Check
  • Subscription Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Team Assignments
  • Template Management
  • Third Party Integrations
  • Ticket Management
  • To-Do List
  • Transaction History
  • Unsubscribe Database
  • User Management
  • User Profiles
  • Voice Mail
  • Website Integration
  • Box
  • Comm-unity
  • DocuSign
  • Dropbox Business
  • FreshBooks
  • Gmail
  • GoToMeeting
  • Google Calendar
  • Google Contacts
  • Google Drive
  • Google Workspace
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • OneDrive
  • PandaDoc
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Twilio Voice
  • Typeform
  • WordPress
  • Wufoo
  • Xero
  • Zapier
  • Box
  • Comm-unity
  • DocuSign
  • Dropbox Business
  • FreshBooks
  • Gmail
  • GoToMeeting
  • Google Calendar
  • Google Contacts
  • Google Drive
  • Google Workspace
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • OneDrive
  • PandaDoc
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Twilio Voice
  • Typeform
  • WordPress
  • Wufoo
  • Xero
  • Zapier