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CallRail vs PhoneWagon

CallRail

4.5 (171)
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PhoneWagon

4.7 (43)
Learn More
CallRail helps 200,000+ businesses turn more leads into better customers. Our software delivers real-time insights that help our customers market with confidence.
CallRail helps 200,000+ businesses turn more leads into better customers. Our software delivers real-time insights that help our customers market...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
View profile
PhoneWagon is a cloud-based call tracking and automation software that helps businesses monitor marketing campaigns and turn more leads into paying customers
PhoneWagon is a cloud-based call tracking and automation software that helps businesses monitor marketing campaigns and turn more leads into paying...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
View profile

Starting from

US$50.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$45.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.5 /5
(171)

Ease of Use

4.4/ 5

Features

4.3/ 5

Customer Service

4.3/ 5

Value for Money

4.3/ 5
Read all reviews

Overall rating

4.7 /5
(43)

Ease of Use

4.7/ 5

Features

4.6/ 5

Customer Service

4.7/ 5

Value for Money

4.7/ 5
Read all reviews

Total features 62

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Automatic Call Distribution
  • CRM
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Caller ID
  • Campaign Analytics
  • Chat/Messaging
  • Computer Telephony Integration
  • Conversion Tracking
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Event Triggered Actions
  • File Transfer
  • IVR
  • Inbound Call Center
  • Interaction Tracking
  • Keyword Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • On-Demand Recording
  • Performance Metrics
  • Predictive Analytics
  • Queue Management
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Recording
  • Reporting & Statistics
  • Scheduled Recording
  • Source Tracking
  • Tagging
  • Third-Party Integrations
  • VoIP Connection
  • Voice Mail
  • Web Forms
  • Workflow Management

Total features 29

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Automatic Call Distribution
  • CRM
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Caller ID
  • Campaign Analytics
  • Chat/Messaging
  • Computer Telephony Integration
  • Conversion Tracking
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Event Triggered Actions
  • File Transfer
  • IVR
  • Inbound Call Center
  • Interaction Tracking
  • Keyword Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • On-Demand Recording
  • Performance Metrics
  • Predictive Analytics
  • Queue Management
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Recording
  • Reporting & Statistics
  • Scheduled Recording
  • Source Tracking
  • Tagging
  • Third-Party Integrations
  • VoIP Connection
  • Voice Mail
  • Web Forms
  • Workflow Management
  • Acquisio
  • Google Ads
  • Google Analytics 360
  • Google Data Studio
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Kenshoo Infinity Suite
  • Kissmetrics
  • Marin Software
  • Meta for Business
  • Mixpanel
  • Pipeline CRM
  • Salesforce Marketing Cloud
  • Salesforce Sales Cloud
  • Slack
  • Unbounce
  • VWO Testing
  • Wix
  • Zapier
  • Acquisio
  • Google Ads
  • Google Analytics 360
  • Google Data Studio
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Kenshoo Infinity Suite
  • Kissmetrics
  • Marin Software
  • Meta for Business
  • Mixpanel
  • Pipeline CRM
  • Salesforce Marketing Cloud
  • Salesforce Sales Cloud
  • Slack
  • Unbounce
  • VWO Testing
  • Wix
  • Zapier

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