Olark vs Zoho SalesIQ

Your customers know Olark live chat. They are looking for that little tab in the bottom corner of your website that says, “Click Here to Chat.” We let you be yourself and talk directly with customers on your website right now. We believe the more human you are, the more you’ll make customers happy.
Your customers know Olark live chat. They are looking for that little tab in the bottom corner of your website that says, “Click Here to Chat.” We...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat
Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform to unify your marketing, sales, and customer support efforts. Increase your team's productivity seamlessly using powerful automation and chatbots to collect data and respond to queries.
Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform to unify your marketing, sales, and customer support efforts....

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Starting from

US$29,00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$10,00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4,5 /5
(470)

Ease of Use

4,7/5

Features

4,3/5

Customer Service

4,6/5

Value for Money

4,4/5

Overall rating

4,5 /5
(92)

Ease of Use

4,4/5

Features

4,3/5

Customer Service

4,1/5

Value for Money

4,5/5

Total features 27

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Auto-Responders
  • Automated Responses
  • Automated Routing
  • Behavior Tracking
  • CRM
  • Campaign Management
  • Canned Responses
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Creation
  • Content Management
  • Conversion Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Data Blending
  • Data Import/Export
  • Data Visualization
  • Document Storage
  • Drag & Drop
  • Email Management
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • File Sharing
  • For Sales Teams/Organizations
  • For Sales/Marketing
  • For Websites
  • Geotargeting
  • Integration into Third Party Applications
  • Interaction Tracking
  • Language Detection
  • Lead Capture
  • Lead Qualification
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multi-User Collaboration
  • Natural Language Processing
  • Offline Form
  • Performance Metrics
  • Pre-Configured Bot
  • Proactive Chat
  • Query Suggestions
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Screen Sharing
  • Search/Filter
  • Single Sign On
  • Social Media Integration
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Widgets

Total features 82

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Auto-Responders
  • Automated Responses
  • Automated Routing
  • Behavior Tracking
  • CRM
  • Campaign Management
  • Canned Responses
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Creation
  • Content Management
  • Conversion Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Data Blending
  • Data Import/Export
  • Data Visualization
  • Document Storage
  • Drag & Drop
  • Email Management
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • File Sharing
  • For Sales Teams/Organizations
  • For Sales/Marketing
  • For Websites
  • Geotargeting
  • Integration into Third Party Applications
  • Interaction Tracking
  • Language Detection
  • Lead Capture
  • Lead Qualification
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multi-User Collaboration
  • Natural Language Processing
  • Offline Form
  • Performance Metrics
  • Pre-Configured Bot
  • Proactive Chat
  • Query Suggestions
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Screen Sharing
  • Search/Filter
  • Single Sign On
  • Social Media Integration
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Widgets
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • Aurea Campaign Manager
  • BigCommerce
  • Bronto Marketing Platform
  • CS-Cart Store Builder
  • Campaign Monitor by Marigold
  • Clearbit
  • Clicky
  • CoreCommerce
  • Desk.com
  • Deskera CRM
  • Drupal
  • Drupal Commerce
  • Drupal POS
  • Drupal Wiki
  • Freshdesk
  • GAO Telephony
  • GetResponse
  • Google Analytics 360
  • Groove
  • HappyFox Help Desk
  • Highrise
  • HubSpot Marketing Hub
  • Jimdo
  • Joomla
  • Kanban for WordPress
  • Kissmetrics
  • Leadberry
  • LightCMS
  • Mad Mimi
  • Mailchimp
  • Matomo
  • Meta for Business
  • Mixpanel
  • Optimizely
  • Pinnacle Cart
  • Piwik PRO
  • PrestaShop
  • Salesforce Marketing Cloud Account Engagement
  • Salesforce Sales Cloud
  • Salesforce.org Nonprofit Cloud
  • Segment
  • SeoSamba WordPress Enterprise
  • Shift4Shop
  • Shopify
  • SparkPay
  • Squarespace
  • SugarCRM
  • Talkdesk
  • TeamSupport
  • Unbounce
  • Vendio
  • VerticalResponse
  • Vision Helpdesk
  • Volusion
  • Webflow
  • Weebly
  • Wix
  • Woopra
  • WordPress
  • WordPress Portal
  • WordPress VIP
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Zoho Campaigns
  • Zoho Desk
  • Zoho Mail
  • Zoho Sites
  • Zoho Survey
  • eStreamDesk
  • iContact
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • Aurea Campaign Manager
  • BigCommerce
  • Bronto Marketing Platform
  • CS-Cart Store Builder
  • Campaign Monitor by Marigold
  • Clearbit
  • Clicky
  • CoreCommerce
  • Desk.com
  • Deskera CRM
  • Drupal
  • Drupal Commerce
  • Drupal POS
  • Drupal Wiki
  • Freshdesk
  • GAO Telephony
  • GetResponse
  • Google Analytics 360
  • Groove
  • HappyFox Help Desk
  • Highrise
  • HubSpot Marketing Hub
  • Jimdo
  • Joomla
  • Kanban for WordPress
  • Kissmetrics
  • Leadberry
  • LightCMS
  • Mad Mimi
  • Mailchimp
  • Matomo
  • Meta for Business
  • Mixpanel
  • Optimizely
  • Pinnacle Cart
  • Piwik PRO
  • PrestaShop
  • Salesforce Marketing Cloud Account Engagement
  • Salesforce Sales Cloud
  • Salesforce.org Nonprofit Cloud
  • Segment
  • SeoSamba WordPress Enterprise
  • Shift4Shop
  • Shopify
  • SparkPay
  • Squarespace
  • SugarCRM
  • Talkdesk
  • TeamSupport
  • Unbounce
  • Vendio
  • VerticalResponse
  • Vision Helpdesk
  • Volusion
  • Webflow
  • Weebly
  • Wix
  • Woopra
  • WordPress
  • WordPress Portal
  • WordPress VIP
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Zoho Campaigns
  • Zoho Desk
  • Zoho Mail
  • Zoho Sites
  • Zoho Survey
  • eStreamDesk
  • iContact