Olark vs Freshchat
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Overview
Your customers know Olark live chat. They are looking for that little tab in the bottom corner of your website that says, “Click Here to Chat.” We let you be yourself and talk directly with customers on your website right now. We believe the more human you are, the more you’ll make customers happy.
Your customers know Olark live chat. They are looking for that little tab in the bottom corner of your website that says, “Click Here to Chat.” We...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$29.00/month
- Free Version
- Free Trial
- Subscription
Starting from
₹1,799.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.7/ 5Features
4.3/ 5Customer Service
4.6/ 5Value for Money
4.4/ 5Ease of Use
4.1/ 5Features
4.0/ 5Customer Service
3.9/ 5Value for Money
4.0/ 5Features
Total features 27
- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Notifications
- Augmented Analytics
- Automated Responses
- Automated Routing
- Autoresponders
- CRM
- Canned Responses
- Chat/Messaging
- Chatbot
- Code-free Development
- Collaboration Tools
- Communication Management
- Contextual Guidance
- Customer Experience Management
- Customer History
- Customer Support
- Customizable Branding
- Customizable Templates
- Drag & Drop
- Employee Activity Monitoring
- File Sharing
- File Transfer
- Geotargeting
- Intent Recognition
- Interaction Tracking
- Knowledge Base Management
- Language Detection
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Natural Language Processing
- Offline Form
- One-to-One Messaging
- Performance Metrics
- Pre-Configured Bot
- Proactive Chat
- Process/Workflow Automation
- Query Suggestions
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Real-time Conversations
- Remote Access/Control
- Remote Support Software
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Screen Sharing
- Search/Filter
- Single Sign On
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Third-Party Integrations
- Time Zone Tracking
- Transcripts/Chat History
- Transfers/Routing
- Virtual Assistant
Total features 64
- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Notifications
- Augmented Analytics
- Automated Responses
- Automated Routing
- Autoresponders
- CRM
- Canned Responses
- Chat/Messaging
- Chatbot
- Code-free Development
- Collaboration Tools
- Communication Management
- Contextual Guidance
- Customer Experience Management
- Customer History
- Customer Support
- Customizable Branding
- Customizable Templates
- Drag & Drop
- Employee Activity Monitoring
- File Sharing
- File Transfer
- Geotargeting
- Intent Recognition
- Interaction Tracking
- Knowledge Base Management
- Language Detection
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Natural Language Processing
- Offline Form
- One-to-One Messaging
- Performance Metrics
- Pre-Configured Bot
- Proactive Chat
- Process/Workflow Automation
- Query Suggestions
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Real-time Conversations
- Remote Access/Control
- Remote Support Software
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Screen Sharing
- Search/Filter
- Single Sign On
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Third-Party Integrations
- Time Zone Tracking
- Transcripts/Chat History
- Transfers/Routing
- Virtual Assistant
Integrations
- Adobe Commerce
- BigCommerce
- Bird
- Calendly
- Drupal
- Drupal Wiki
- Freshcaller
- Freshdesk
- Freshsales
- Google Analytics 360
- Groove
- Highrise
- Kanban for WordPress
- Klaviyo
- Landingi
- Meta for Business
- Pipedrive
- PrestaShop
- Salesforce Marketing Cloud Account Engagement
- Salesforce Sales Cloud
- Segment
- SeoSamba WordPress Enterprise
- Shift4Shop
- Shopify
- Slack
- Squarespace
- Stripe
- SugarCRM
- Talkdesk
- TeamViewer Remote
- Unbounce
- Upscope
- Volusion
- Webflow
- WooCommerce
- WordPress
- WordPress Portal
- WordPress VIP
- Zapier
- Zendesk Suite
- Zluri
- Adobe Commerce
- BigCommerce
- Bird
- Calendly
- Drupal
- Drupal Wiki
- Freshcaller
- Freshdesk
- Freshsales
- Google Analytics 360
- Groove
- Highrise
- Kanban for WordPress
- Klaviyo
- Landingi
- Meta for Business
- Pipedrive
- PrestaShop
- Salesforce Marketing Cloud Account Engagement
- Salesforce Sales Cloud
- Segment
- SeoSamba WordPress Enterprise
- Shift4Shop
- Shopify
- Slack
- Squarespace
- Stripe
- SugarCRM
- Talkdesk
- TeamViewer Remote
- Unbounce
- Upscope
- Volusion
- Webflow
- WooCommerce
- WordPress
- WordPress Portal
- WordPress VIP
- Zapier
- Zendesk Suite
- Zluri