SysAid vs Flowtrac

SysAid is the most advanced AI-Powered IT Service Management platform in the market. By placing AI front and center in the organization's service delivery, SysAid guarantees enhanced employee satisfaction and a significantly reduced MTTR, all while boosting both productivity and efficiency.
SysAid is the most advanced AI-Powered IT Service Management platform in the market. By placing AI front and center in the organization's service...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
FlowTrac is a warehouse management solution, which helps organizations manage asset tracking, inventory management, manufacturing & more. It lets users assign assets to employees or customers, monitor status via check-in/out details & receive alerts bout return dates.
FlowTrac is a warehouse management solution, which helps organizations manage asset tracking, inventory management, manufacturing & more. It lets...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$79.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.5 /5
(480)

Ease of Use

4.5/ 5

Features

4.5/ 5

Customer Service

4.5/ 5

Value for Money

4.5/ 5

Overall rating

4.7 /5
(56)

Ease of Use

4.7/ 5

Features

4.5/ 5

Customer Service

4.8/ 5

Value for Money

4.5/ 5

Total features 123

  • 3PL Management
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Availability Management
  • Backorder Management
  • Bandwidth Monitoring
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Benchmarking
  • Billing & Invoicing
  • Bills of Material
  • Business Process Automation
  • CMDB
  • CPU Monitoring
  • Calendar Management
  • Capacity Management
  • Change Management
  • Chat/Messaging
  • Chatbot
  • Check-in/Check-out
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customer Support
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Demand Forecasting
  • Discount Management
  • Disposal Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • EDI
  • Email Management
  • Email Templates
  • Equipment Tracking
  • Event Logs
  • Expiration Date Management
  • Feedback Management
  • Fixed Asset Management
  • Forecasting
  • Forms Management
  • Full Text Search
  • Graphical Workflow Editor
  • Help Desk Management
  • Historical Reporting
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • IT Risk Management
  • Import/Export Management
  • Incident Management
  • Interaction Tracking
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Item Management
  • Kitting
  • Knowledge Base Management
  • Knowledge Management
  • Label Printing
  • Label Templates
  • Labeling
  • License Management
  • Live Chat
  • Localization Automation
  • Location Tracking
  • Macros/Templated Responses
  • Maintenance Management
  • Maintenance Scheduling
  • Manufacturing Inventory Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Location
  • Network Monitoring
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Patch Management
  • Performance Metrics
  • Performance Monitoring
  • Prioritization
  • Problem Management
  • Procurement Management
  • Product Identification
  • Progress Tracking
  • Project Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • RFID Scanning
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Receiving
  • Receiving Labels
  • Recurring Issues
  • Release & Deployment
  • Release Management
  • Reminders
  • Remote Access & Monitoring
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Reservations Management
  • Resource Allocation & Planning
  • Retail Inventory Management
  • Returns Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SKU/UPC Codes
  • SSL Security
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Order Management
  • Sales Reports
  • Scheduled/Automated Reports
  • Search/Filter
  • Self Service Portal
  • Serial Number Tracking
  • Server Monitoring
  • Service Catalog
  • Service History
  • Service Level Agreement (SLA) Management
  • Service Reporting
  • Service Request Management
  • Shipping Labels
  • Shipping Management
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Third-Party Integrations
  • Ticket Management
  • Uptime Reporting
  • User Management
  • Vendor Managed Inventory
  • Virtual Assistant
  • Visual Analytics
  • Warehouse Management
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • eCommerce Management

Total features 112

  • 3PL Management
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Availability Management
  • Backorder Management
  • Bandwidth Monitoring
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Benchmarking
  • Billing & Invoicing
  • Bills of Material
  • Business Process Automation
  • CMDB
  • CPU Monitoring
  • Calendar Management
  • Capacity Management
  • Change Management
  • Chat/Messaging
  • Chatbot
  • Check-in/Check-out
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customer Support
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Demand Forecasting
  • Discount Management
  • Disposal Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • EDI
  • Email Management
  • Email Templates
  • Equipment Tracking
  • Event Logs
  • Expiration Date Management
  • Feedback Management
  • Fixed Asset Management
  • Forecasting
  • Forms Management
  • Full Text Search
  • Graphical Workflow Editor
  • Help Desk Management
  • Historical Reporting
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • IT Risk Management
  • Import/Export Management
  • Incident Management
  • Interaction Tracking
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Item Management
  • Kitting
  • Knowledge Base Management
  • Knowledge Management
  • Label Printing
  • Label Templates
  • Labeling
  • License Management
  • Live Chat
  • Localization Automation
  • Location Tracking
  • Macros/Templated Responses
  • Maintenance Management
  • Maintenance Scheduling
  • Manufacturing Inventory Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Location
  • Network Monitoring
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Patch Management
  • Performance Metrics
  • Performance Monitoring
  • Prioritization
  • Problem Management
  • Procurement Management
  • Product Identification
  • Progress Tracking
  • Project Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • RFID Scanning
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Receiving
  • Receiving Labels
  • Recurring Issues
  • Release & Deployment
  • Release Management
  • Reminders
  • Remote Access & Monitoring
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Reservations Management
  • Resource Allocation & Planning
  • Retail Inventory Management
  • Returns Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SKU/UPC Codes
  • SSL Security
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Order Management
  • Sales Reports
  • Scheduled/Automated Reports
  • Search/Filter
  • Self Service Portal
  • Serial Number Tracking
  • Server Monitoring
  • Service Catalog
  • Service History
  • Service Level Agreement (SLA) Management
  • Service Reporting
  • Service Request Management
  • Shipping Labels
  • Shipping Management
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Third-Party Integrations
  • Ticket Management
  • Uptime Reporting
  • User Management
  • Vendor Managed Inventory
  • Virtual Assistant
  • Visual Analytics
  • Warehouse Management
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • eCommerce Management
  • Docusign
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft 365 License Optimization
  • Microsoft Power BI
  • Microsoft Teams
  • Nagios XI
  • Office 365 Document Management
  • Okta
  • OneLogin
  • Qlik Sense
  • SPS Commerce
  • SYSPRO
  • Salesforce Platform
  • ShipBob
  • ShipHawk
  • ShipStation
  • Shopify
  • Slack
  • TeamViewer Remote
  • Trello
  • Unanet ERP GovCon
  • Xero
  • Zapier
  • Docusign
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft 365 License Optimization
  • Microsoft Power BI
  • Microsoft Teams
  • Nagios XI
  • Office 365 Document Management
  • Okta
  • OneLogin
  • Qlik Sense
  • SPS Commerce
  • SYSPRO
  • Salesforce Platform
  • ShipBob
  • ShipHawk
  • ShipStation
  • Shopify
  • Slack
  • TeamViewer Remote
  • Trello
  • Unanet ERP GovCon
  • Xero
  • Zapier