SysAid vs Acronis Cyber Protect Cloud
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Overview
SysAid is an AI-enabled IT Service Management platform in the market. By placing AI front and center in the organization's service delivery, SysAid guarantees enhanced employee satisfaction and a significantly reduced MTTR, all while boosting both productivity and efficiency.
SysAid is an AI-enabled IT Service Management platform in the market. By placing AI front and center in the organization's service delivery, SysAid...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Acronis Cyber Protect Cloud is truly a unique integration of backup, anti-malware, antivirus and endpoint protection. Such synergy solves complexity, allowing service providers to better protect customers while keeping the costs down.
Acronis Cyber Protect Cloud is truly a unique integration of backup, anti-malware, antivirus and endpoint protection. Such synergy solves complexity,...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Starting from
US$59.00/year
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.5/ 5Features
4.5/ 5Customer Service
4.5/ 5Value for Money
4.5/ 5Ease of Use
4.1/ 5Features
4.2/ 5Customer Service
3.6/ 5Value for Money
4/ 5Features
Total features 124
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Anti Virus
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Assignment Management
- Audit Management
- Audit Trail
- Automated Routing
- Automatic Patch Deployment
- Automatic Scans
- Availability Management
- Backup and Recovery
- Bandwidth Monitoring
- Barcode/Ticket Scanning
- Behavior Tracking
- Behavioral Analytics
- Benchmarking
- Business Process Automation
- CMDB
- CPU Monitoring
- Capacity Management
- Change Management
- Chat/Messaging
- Chatbot
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contract/License Management
- Customer Database
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Visualization
- Document Storage
- Drag & Drop
- Email Management
- Email Templates
- Endpoint Management
- Endpoint Protection Software
- Event Logs
- Feedback Management
- Full Text Search
- Help Desk Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- IT Risk Management
- Incident Management
- Interaction Tracking
- Inventory Management
- Issue Auditing
- Issue Management
- Issue Scheduling
- Issue Tracking
- Knowledge Base Management
- Knowledge Management
- License Management
- Live Chat
- Localization Automation
- Macros/Templated Responses
- Maintenance Management
- Maintenance Scheduling
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Network Monitoring
- Network Security Software
- Network Wide Management
- Password Management
- Patch Management
- Patch Prioritisation
- Patch Testing
- Performance Metrics
- Performance Monitoring
- Prioritization
- Problem Management
- Procurement Management
- Project Management
- Real-Time Chat
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recurring Issues
- Release & Deployment
- Release Management
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation & Planning
- Risk Alerts
- Risk Assessment
- Role-Based Permissions
- Rules-Based Workflow
- SSL Security
- Scheduled/Automated Reports
- Scheduling
- Secure Data Storage
- Security Tools
- Self Service Portal
- Server Monitoring
- Service Catalog
- Service History
- Service Level Agreement (SLA) Management
- Service Reporting
- Service Request Management
- Single Sign On
- Social Media Integration
- Status Tracking
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Third-Party Integrations
- Threat Response
- Ticket Management
- Uptime Reporting
- User Management
- Virtual Assistant
- Visual Analytics
- Vulnerability Scanning
- Whitelisting/Blacklisting
- Workflow Configuration
- Workflow Management
Total features 38
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Anti Virus
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Assignment Management
- Audit Management
- Audit Trail
- Automated Routing
- Automatic Patch Deployment
- Automatic Scans
- Availability Management
- Backup and Recovery
- Bandwidth Monitoring
- Barcode/Ticket Scanning
- Behavior Tracking
- Behavioral Analytics
- Benchmarking
- Business Process Automation
- CMDB
- CPU Monitoring
- Capacity Management
- Change Management
- Chat/Messaging
- Chatbot
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contract/License Management
- Customer Database
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Visualization
- Document Storage
- Drag & Drop
- Email Management
- Email Templates
- Endpoint Management
- Endpoint Protection Software
- Event Logs
- Feedback Management
- Full Text Search
- Help Desk Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- IT Risk Management
- Incident Management
- Interaction Tracking
- Inventory Management
- Issue Auditing
- Issue Management
- Issue Scheduling
- Issue Tracking
- Knowledge Base Management
- Knowledge Management
- License Management
- Live Chat
- Localization Automation
- Macros/Templated Responses
- Maintenance Management
- Maintenance Scheduling
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Network Monitoring
- Network Security Software
- Network Wide Management
- Password Management
- Patch Management
- Patch Prioritisation
- Patch Testing
- Performance Metrics
- Performance Monitoring
- Prioritization
- Problem Management
- Procurement Management
- Project Management
- Real-Time Chat
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recurring Issues
- Release & Deployment
- Release Management
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation & Planning
- Risk Alerts
- Risk Assessment
- Role-Based Permissions
- Rules-Based Workflow
- SSL Security
- Scheduled/Automated Reports
- Scheduling
- Secure Data Storage
- Security Tools
- Self Service Portal
- Server Monitoring
- Service Catalog
- Service History
- Service Level Agreement (SLA) Management
- Service Reporting
- Service Request Management
- Single Sign On
- Social Media Integration
- Status Tracking
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Third-Party Integrations
- Threat Response
- Ticket Management
- Uptime Reporting
- User Management
- Virtual Assistant
- Visual Analytics
- Vulnerability Scanning
- Whitelisting/Blacklisting
- Workflow Configuration
- Workflow Management
Integrations
- ActivePlatform
- Addigy
- Alibaba Cloud
- Asana
- Atera
- Autotask PSA
- Citrix Workspace
- CloudBlue
- ConnectWise Automate
- ConnectWise PSA
- ConnectWise ScreenConnect
- Docusign
- Google Calendar
- Google Chat
- Google Workspace
- Harvest
- HostBill
- IBM Cloud
- Jamf Pro
- Jira
- Jotform
- Kaseya VSA
- Lansweeper
- Matrix42 License Management
- Microsoft 365
- Microsoft 365 License Optimization
- Microsoft Azure
- Microsoft Intune
- Microsoft Power BI
- Microsoft Teams
- Nagios Core
- Nagios XI
- New Relic
- Office 365 Document Management
- Okta
- OnApp Cloud Platform
- OneLogin
- PagerDuty
- Pingdom
- Plesk
- Qlik Sense
- QuickBooks Online
- RackNap
- Shopify
- Site24x7
- Slack
- SolarWinds Service Desk
- TeamViewer Remote
- Trello
- Twilio
- Typeform
- Virtuozzo
- WHMCS
- Wasabi
- Webex Suite
- WorkSafe
- YouCanBook.me
- Zapier
- Zoom Workplace
- cPanel & WHM
- interworks.cloud
- monday.com
- ActivePlatform
- Addigy
- Alibaba Cloud
- Asana
- Atera
- Autotask PSA
- Citrix Workspace
- CloudBlue
- ConnectWise Automate
- ConnectWise PSA
- ConnectWise ScreenConnect
- Docusign
- Google Calendar
- Google Chat
- Google Workspace
- Harvest
- HostBill
- IBM Cloud
- Jamf Pro
- Jira
- Jotform
- Kaseya VSA
- Lansweeper
- Matrix42 License Management
- Microsoft 365
- Microsoft 365 License Optimization
- Microsoft Azure
- Microsoft Intune
- Microsoft Power BI
- Microsoft Teams
- Nagios Core
- Nagios XI
- New Relic
- Office 365 Document Management
- Okta
- OnApp Cloud Platform
- OneLogin
- PagerDuty
- Pingdom
- Plesk
- Qlik Sense
- QuickBooks Online
- RackNap
- Shopify
- Site24x7
- Slack
- SolarWinds Service Desk
- TeamViewer Remote
- Trello
- Twilio
- Typeform
- Virtuozzo
- WHMCS
- Wasabi
- Webex Suite
- WorkSafe
- YouCanBook.me
- Zapier
- Zoom Workplace
- cPanel & WHM
- interworks.cloud
- monday.com
