SysAid vs eLegere
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Overview
SysAid is an AI-enabled IT Service Management platform in the market. By placing AI front and center in the organization's service delivery, SysAid guarantees enhanced employee satisfaction and a significantly reduced MTTR, all while boosting both productivity and efficiency.
SysAid is an AI-enabled IT Service Management platform in the market. By placing AI front and center in the organization's service delivery, SysAid...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
eLegere is a Low-Code and No-Code Application Building Platform for Smart Operational Process Management. eLegere transforms shadows and/or unstructured operational processes and data into centralized digital assets.
It's available on-premises and in cloud.
eLegere is a Low-Code and No-Code Application Building Platform for Smart Operational Process Management. eLegere transforms shadows and/or unstructur...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.5/ 5Features
4.5/ 5Customer Service
4.5/ 5Value for Money
4.5/ 5Ease of Use
4.5/ 5Features
4.5/ 5Customer Service
4.6/ 5Value for Money
4.6/ 5Features
Total features 124
- @mentions
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting Integration
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Analysis
- Ad hoc Reporting
- Agile Methodologies
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Application Management
- Approval Process Control
- Archiving & Retention
- Asset Lifecycle Management
- Asset Tracking
- Assignment Management
- Audit Management
- Audit Trail
- Authentication
- Automated Routing
- Automated Scheduling
- Automatic Backup
- Availability Management
- Bandwidth Monitoring
- Barcode/Ticket Scanning
- Benchmarking
- Billable Items Tracking
- Brainstorming
- Business Process Automation
- Business Process Control
- CMDB
- CPU Monitoring
- CRM
- Capacity Management
- Change Management
- Chat/Messaging
- Chatbot
- Client Portal
- Code-free Development
- Collaboration Tools
- Collaborative Development
- Commenting/Notes
- Communication Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contact Management
- Content Management
- Contract/License Management
- Custom Development
- Customer Database
- Customer Support
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Aggregation and Publishing
- Data Analysis Tools
- Data Capture and Transfer
- Data Connectors
- Data Discovery
- Data Extraction
- Data Import/Export
- Data Integration
- Data Management
- Data Mapping
- Data Migration
- Data Modeling
- Data Profiling
- Data Quality Control
- Data Security
- Data Storage Management
- Data Synchronization
- Data Verification
- Data Visualization
- Data Warehouse Software
- Database Support
- Deadline Management
- Deployment Management
- Design Management
- Design Templates
- Discussions/Forums
- Document Management
- Document Storage
- Drag & Drop
- Email Address Extraction
- Email Management
- Email Templates
- Event Logs
- Feature Library
- Feedback Management
- File Management
- File Sharing
- File Transfer
- For Low-Code Development
- For No-Code Development
- Forecasting
- Forms Automation
- Forms Creation & Design
- Forms Management
- Full Text Search
- Gantt/Timeline View
- Graphical User Interface
- Graphical Workflow Editor
- Help Desk Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- IT Risk Management
- Incident Management
- Information Governance
- Integrated Development Environment
- Integration into Third Party Applications
- Integrations Management
- Interaction Tracking
- Inventory Management
- Issue Auditing
- Issue Management
- Issue Scheduling
- Issue Tracking
- Knowledge Base Management
- Knowledge Management
- License Management
- Lifecycle Management
- Live Chat
- Localization Automation
- Macros/Templated Responses
- Maintenance Management
- Master Data Management
- Metadata Management
- Mobile Access
- Mobile Development
- Monitoring
- Multi-Channel Communication
- Multiple Data Sources
- Multiple Projects
- Network Monitoring
- No-Code
- Patch Management
- Performance Metrics
- Performance Monitoring
- Policy Management
- Portfolio Management
- Pre-built Templates
- Predictive Analytics
- Prioritization
- Problem Management
- Process Builder
- Process Change Tracking
- Process Control
- Process Management
- Process Modeling & Designing
- Procurement Management
- Progress Tracking
- Project Management
- Project Planning
- Project Templates
- Project Time Tracking
- Project Tracking
- Project Workflow
- Proposal Generation
- Prototype Creation
- Quotes/Estimates
- Real Time Editing
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recurring Issues
- Recurring Tasks
- Release & Deployment
- Release Management
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Requirements Management
- Resource Allocation & Planning
- Resource Management
- Risk Assessment
- Role-Based Permissions
- Rules-Based Workflow
- SSL Security
- Scheduled/Automated Reports
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Server Monitoring
- Service Catalog
- Service History
- Service Level Agreement (SLA) Management
- Service Reporting
- Service Request Management
- Single Sign On
- Social Media Integration
- Software Development
- Spreadsheet View
- Status Tracking
- Sub-Task Management
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Task Board View
- Task Editing
- Task Import
- Task Management
- Task Progress Tracking
- Task Scheduling
- Task Tagging
- Template Management
- Templates
- Third-Party Integrations
- Ticket Management
- Time Tracking
- Timesheet Management
- To-Do List
- Uptime Reporting
- User Management
- Version Control
- Virtual Assistant
- Visual Analytics
- Visual Modeling
- Web App Development
- Web Forms
- Web Services
- Web/Mobile App Development
- Workflow Configuration
- Workflow Management
Total features 178
- @mentions
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting Integration
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Analysis
- Ad hoc Reporting
- Agile Methodologies
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Application Management
- Approval Process Control
- Archiving & Retention
- Asset Lifecycle Management
- Asset Tracking
- Assignment Management
- Audit Management
- Audit Trail
- Authentication
- Automated Routing
- Automated Scheduling
- Automatic Backup
- Availability Management
- Bandwidth Monitoring
- Barcode/Ticket Scanning
- Benchmarking
- Billable Items Tracking
- Brainstorming
- Business Process Automation
- Business Process Control
- CMDB
- CPU Monitoring
- CRM
- Capacity Management
- Change Management
- Chat/Messaging
- Chatbot
- Client Portal
- Code-free Development
- Collaboration Tools
- Collaborative Development
- Commenting/Notes
- Communication Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contact Management
- Content Management
- Contract/License Management
- Custom Development
- Customer Database
- Customer Support
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Aggregation and Publishing
- Data Analysis Tools
- Data Capture and Transfer
- Data Connectors
- Data Discovery
- Data Extraction
- Data Import/Export
- Data Integration
- Data Management
- Data Mapping
- Data Migration
- Data Modeling
- Data Profiling
- Data Quality Control
- Data Security
- Data Storage Management
- Data Synchronization
- Data Verification
- Data Visualization
- Data Warehouse Software
- Database Support
- Deadline Management
- Deployment Management
- Design Management
- Design Templates
- Discussions/Forums
- Document Management
- Document Storage
- Drag & Drop
- Email Address Extraction
- Email Management
- Email Templates
- Event Logs
- Feature Library
- Feedback Management
- File Management
- File Sharing
- File Transfer
- For Low-Code Development
- For No-Code Development
- Forecasting
- Forms Automation
- Forms Creation & Design
- Forms Management
- Full Text Search
- Gantt/Timeline View
- Graphical User Interface
- Graphical Workflow Editor
- Help Desk Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- IT Risk Management
- Incident Management
- Information Governance
- Integrated Development Environment
- Integration into Third Party Applications
- Integrations Management
- Interaction Tracking
- Inventory Management
- Issue Auditing
- Issue Management
- Issue Scheduling
- Issue Tracking
- Knowledge Base Management
- Knowledge Management
- License Management
- Lifecycle Management
- Live Chat
- Localization Automation
- Macros/Templated Responses
- Maintenance Management
- Master Data Management
- Metadata Management
- Mobile Access
- Mobile Development
- Monitoring
- Multi-Channel Communication
- Multiple Data Sources
- Multiple Projects
- Network Monitoring
- No-Code
- Patch Management
- Performance Metrics
- Performance Monitoring
- Policy Management
- Portfolio Management
- Pre-built Templates
- Predictive Analytics
- Prioritization
- Problem Management
- Process Builder
- Process Change Tracking
- Process Control
- Process Management
- Process Modeling & Designing
- Procurement Management
- Progress Tracking
- Project Management
- Project Planning
- Project Templates
- Project Time Tracking
- Project Tracking
- Project Workflow
- Proposal Generation
- Prototype Creation
- Quotes/Estimates
- Real Time Editing
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recurring Issues
- Recurring Tasks
- Release & Deployment
- Release Management
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Requirements Management
- Resource Allocation & Planning
- Resource Management
- Risk Assessment
- Role-Based Permissions
- Rules-Based Workflow
- SSL Security
- Scheduled/Automated Reports
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Server Monitoring
- Service Catalog
- Service History
- Service Level Agreement (SLA) Management
- Service Reporting
- Service Request Management
- Single Sign On
- Social Media Integration
- Software Development
- Spreadsheet View
- Status Tracking
- Sub-Task Management
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Task Board View
- Task Editing
- Task Import
- Task Management
- Task Progress Tracking
- Task Scheduling
- Task Tagging
- Template Management
- Templates
- Third-Party Integrations
- Ticket Management
- Time Tracking
- Timesheet Management
- To-Do List
- Uptime Reporting
- User Management
- Version Control
- Virtual Assistant
- Visual Analytics
- Visual Modeling
- Web App Development
- Web Forms
- Web Services
- Web/Mobile App Development
- Workflow Configuration
- Workflow Management
Integrations
- Asana
- Docusign
- Google Calendar
- Google Chat
- Google Workspace
- Harvest
- Jira
- Jotform
- Lansweeper
- Microsoft 365
- Microsoft 365 License Optimization
- Microsoft Intune
- Microsoft Power BI
- Microsoft Teams
- Nagios Core
- Nagios XI
- New Relic
- Office 365 Document Management
- Okta
- OneLogin
- PagerDuty
- Pingdom
- Qlik Sense
- QuickBooks Online
- Shopify
- Site24x7
- Slack
- SolarWinds Service Desk
- TeamViewer Remote
- Trello
- Twilio
- Typeform
- WorkSafe
- YouCanBook.me
- Zapier
- monday.com
Not provided by vendor
