SysAid vs Moki Total Control
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Overview
SysAid is an AI-enabled IT Service Management platform in the market. By placing AI front and center in the organization's service delivery, SysAid guarantees enhanced employee satisfaction and a significantly reduced MTTR, all while boosting both productivity and efficiency.
SysAid is an AI-enabled IT Service Management platform in the market. By placing AI front and center in the organization's service delivery, SysAid...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Moki Total Control is a cloud-based mobile device management system designed to help businesses in education, automotive, retail, hospitality, and other sectors remotely handle, secure, and monitor Android and iOS devices. Supervisors can create and configure role-based access permissions for end-users and whitelist or blacklist specific applications.
Moki Total Control is a cloud-based mobile device management system designed to help businesses in education, automotive, retail, hospitality, and...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.5/ 5Features
4.5/ 5Customer Service
4.5/ 5Value for Money
4.5/ 5Ease of Use
4.8/ 5Features
4.6/ 5Customer Service
4.9/ 5Value for Money
4.5/ 5Features
Total features 124
- ADA Compliance
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Application Management
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Assignment Management
- Audit Management
- Audit Trail
- Auto Update
- Automated Routing
- Automatic Reset
- Automatic User/Device Recognition
- Availability Management
- Bandwidth Monitoring
- Barcode/Ticket Scanning
- Benchmarking
- Browsing Restrictions
- Business Process Automation
- CMDB
- CPU Monitoring
- Capacity Management
- Change Management
- Chat/Messaging
- Chatbot
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Content Management
- Content Scheduling
- Contract/License Management
- Custom Development
- Customer Database
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Management
- Data Synchronization
- Data Visualization
- Deployment Management
- Digital Menu Boards
- Digital Signage
- Document Storage
- Drag & Drop
- Email Management
- Email Templates
- Endpoint Management
- Enrollments/Onboarding
- Event Logs
- Feedback Management
- File Management
- Filtering
- Full Text Search
- Geolocation
- Help Desk Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- IT Risk Management
- Incident Management
- Interaction Tracking
- Inventory Management
- Issue Auditing
- Issue Management
- Issue Scheduling
- Issue Tracking
- Kiosk Mode
- Knowledge Base Management
- Knowledge Management
- Layout & Design
- License Management
- Live Chat
- Localization Automation
- Location Tracking
- Macros/Templated Responses
- Maintenance Management
- Media Library
- Mobile Access
- Mobile Alerts
- Mobile Content Management
- Mobile Device Management
- Monitoring
- Multi-Channel Communication
- Multi-Location
- Multi-Screen Support
- Network Monitoring
- Onsite Printing
- Patch Management
- Performance Metrics
- Performance Monitoring
- Playlist Management
- Point of Sale (POS)
- Policy Management
- Prioritization
- Problem Management
- Procurement Management
- Project Management
- Real-Time Chat
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recurring Issues
- Release & Deployment
- Release Management
- Remote Access & Monitoring
- Remote Access/Control
- Remote Display Management
- Remote Monitoring & Management
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation & Planning
- Role-Based Permissions
- Rules-Based Workflow
- SSL Security
- Scheduled/Automated Reports
- Secure Browsing
- Secure Data Storage
- Secure Login
- Security Management
- Self Check-In/Check-Out
- Self Ordering
- Self Service Portal
- Server Monitoring
- Service Catalog
- Service History
- Service Level Agreement (SLA) Management
- Service Reporting
- Service Request Management
- Single Sign On
- Social Media Integration
- Software Management
- Status Tracking
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Synchronization Scheduling
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Third-Party Integrations
- Ticket Management
- Timeout
- Touch Screen
- Two-Factor Authentication
- Uptime Reporting
- Usage Tracking/Analytics
- User Management
- User Session Management
- Virtual Assistant
- Virtual Keyboard
- Visual Analytics
- Wireless Internet Access Control
- Wireless Troubleshooting
- Workflow Configuration
- Workflow Management
Total features 74
- ADA Compliance
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Application Management
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Assignment Management
- Audit Management
- Audit Trail
- Auto Update
- Automated Routing
- Automatic Reset
- Automatic User/Device Recognition
- Availability Management
- Bandwidth Monitoring
- Barcode/Ticket Scanning
- Benchmarking
- Browsing Restrictions
- Business Process Automation
- CMDB
- CPU Monitoring
- Capacity Management
- Change Management
- Chat/Messaging
- Chatbot
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Content Management
- Content Scheduling
- Contract/License Management
- Custom Development
- Customer Database
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Management
- Data Synchronization
- Data Visualization
- Deployment Management
- Digital Menu Boards
- Digital Signage
- Document Storage
- Drag & Drop
- Email Management
- Email Templates
- Endpoint Management
- Enrollments/Onboarding
- Event Logs
- Feedback Management
- File Management
- Filtering
- Full Text Search
- Geolocation
- Help Desk Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- IT Risk Management
- Incident Management
- Interaction Tracking
- Inventory Management
- Issue Auditing
- Issue Management
- Issue Scheduling
- Issue Tracking
- Kiosk Mode
- Knowledge Base Management
- Knowledge Management
- Layout & Design
- License Management
- Live Chat
- Localization Automation
- Location Tracking
- Macros/Templated Responses
- Maintenance Management
- Media Library
- Mobile Access
- Mobile Alerts
- Mobile Content Management
- Mobile Device Management
- Monitoring
- Multi-Channel Communication
- Multi-Location
- Multi-Screen Support
- Network Monitoring
- Onsite Printing
- Patch Management
- Performance Metrics
- Performance Monitoring
- Playlist Management
- Point of Sale (POS)
- Policy Management
- Prioritization
- Problem Management
- Procurement Management
- Project Management
- Real-Time Chat
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recurring Issues
- Release & Deployment
- Release Management
- Remote Access & Monitoring
- Remote Access/Control
- Remote Display Management
- Remote Monitoring & Management
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation & Planning
- Role-Based Permissions
- Rules-Based Workflow
- SSL Security
- Scheduled/Automated Reports
- Secure Browsing
- Secure Data Storage
- Secure Login
- Security Management
- Self Check-In/Check-Out
- Self Ordering
- Self Service Portal
- Server Monitoring
- Service Catalog
- Service History
- Service Level Agreement (SLA) Management
- Service Reporting
- Service Request Management
- Single Sign On
- Social Media Integration
- Software Management
- Status Tracking
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Synchronization Scheduling
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Third-Party Integrations
- Ticket Management
- Timeout
- Touch Screen
- Two-Factor Authentication
- Uptime Reporting
- Usage Tracking/Analytics
- User Management
- User Session Management
- Virtual Assistant
- Virtual Keyboard
- Visual Analytics
- Wireless Internet Access Control
- Wireless Troubleshooting
- Workflow Configuration
- Workflow Management
Integrations
- Asana
- Docusign
- Google Calendar
- Google Chat
- Google Workspace
- Harvest
- Jira
- Jotform
- Lansweeper
- Microsoft 365
- Microsoft 365 License Optimization
- Microsoft Intune
- Microsoft Power BI
- Microsoft Teams
- Nagios Core
- Nagios XI
- New Relic
- Office 365 Document Management
- Okta
- OneLogin
- PagerDuty
- Pingdom
- Qlik Sense
- QuickBooks Online
- Shopify
- Site24x7
- Slack
- SolarWinds Service Desk
- TeamViewer Remote
- Trello
- Twilio
- Typeform
- WorkSafe
- YouCanBook.me
- Zapier
- monday.com
Not provided by vendor
