---
description: Compare ProProfs Survey Maker vs Groove for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare ProProfs Survey Maker vs Groove | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/1029/customer-satisfaction/software) > [ProProfs Survey Maker \<span\>vs\</span\> Groove](https://www.getapp.za.com/compare/90912/91569/survey-software/vs/groove)

# Compare ProProfs Survey Maker vs Groove

Canonical: https://www.getapp.za.com/compare/90912/91569/survey-software/vs/groove

> Detailed comparison between ProProfs Survey Maker and Groove. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ProProfs Survey Maker | Groove |
| **Overall rating** | 4.8/5 | 4.5/5 |
| **Total Reviews** | 12 | 87 |
| **Starting Price** | US$7,00 | US$29,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Documentation, Videos | Webinars, Documentation, Videos |

## Key features

### ProProfs Survey Maker

- Customizable Templates
- Data Import/Export
- Feedback Management
- Mobile Survey
- Multiple Question Types
- Reporting/Analytics
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback

### Groove

- API
- Configurable Workflow
- Content Management
- Customer Database
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Email Management
- Feedback Management
- Live Chat
- Project Management
- Real-Time Chat
- Reporting/Analytics
- Support Ticket Management
- Surveys & Feedback

## Links

- [View ProProfs Survey Maker Profile](https://www.getapp.za.com/software/90912/survey-software)
- [View Groove Profile](https://www.getapp.za.com/software/91569/groove)
- [View Original Comparison](https://www.getapp.za.com/compare/90912/91569/survey-software/vs/groove)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare ProProfs Survey Maker vs Groove | GetApp South Africa 2026","description":"Compare ProProfs Survey Maker vs Groove for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/90912/91569/survey-software/vs/groove","about":[{"@id":"https://www.getapp.za.com/software/90912/survey-software#software"},{"@id":"https://www.getapp.za.com/software/91569/groove#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/90912/91569/survey-software/vs/groove#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.za.com/compare/90912/91569/survey-software/vs/groove#webpage","isPartOf":{"@id":"https://www.getapp.za.com/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.getapp.za.com/#organization"}},{"name":"ProProfs Survey Maker","description":"You can create a survey either from scratch by using your design and theme or choose from our library of professional themes. Customize the survey according to your taste and liking. It is effortless to develop a survey using our Survey Maker. All you need to do is select a survey template, add your videos, images, graphics, and white label it before sharing with your users. If you face any difficulty while developing a survey, just turn to our video tutorials or resolve your queries from our Self-service FAQs. You can also get 24/7 chat, email, and phone support from our team. Further, you can easily download the surveys or import them from Excel. Embed the surveys either on your website or blog, email them to your users, or share on social networks. \n\nOur Survey Maker supports 90+ different languages to enable you to create surveys for your multilingual audience in no time. The cross-device compatibility feature of the Survey Maker will expand your audience outreach. So, the surveys thus created using ProProfs Survey Maker will work just fine on any device including mobiles and tablets. \n\nSecurity is highly prioritized at ProProfs. The Survey Maker offers robust security settings to restrict easy access to the surveys by unauthorized users. You can keep your online surveys secure and confidential with passwords, privacy controls, and many more. \n\nThe best part of this Survey Maker is that you can perform all the above functions in the complete absence of any software installation or coding.\n\nOur ProProfs Survey Maker is perfect for developing Business, Classroom, and Event Surveys.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9001dfc5-157c-4969-bc17-e315f6efd853.png","url":"https://www.getapp.za.com/software/90912/survey-software","@type":"SoftwareApplication","@id":"https://www.getapp.za.com/software/90912/survey-software#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":12},"offers":{"price":"7","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android"},{"name":"Groove","description":"Groove is a cloud-based solution designed to help small businesses manage customer support without the complexity of enterprise-level tools. The intuitive shared inbox makes it easy for team members to organize, prioritize, and solve customer requests in a familiar email-like interface. Features like conversation assignments, collision detection, private internal notes, and mentions and notifications ensure seamless collaboration.\n\nGroove offers live chat capabilities, allowing businesses to provide instant help on any page of their website or app. The round-robin assignment feature also distributes the workload evenly, while unattended message logic and email continuation ensure no chat is ever left hanging.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e4628d9f-14f2-45a9-861b-c3bd48b4c164.png","url":"https://www.getapp.za.com/software/91569/groove","@type":"SoftwareApplication","@id":"https://www.getapp.za.com/software/91569/groove#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":87},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Satisfaction Software","position":2,"item":"/directory/1029/customer-satisfaction/software","@type":"ListItem"},{"name":"ProProfs Survey Maker vs Groove","position":3,"item":"https://www.getapp.za.com/compare/90912/91569/survey-software/vs/groove","@type":"ListItem"}],"@id":"https://www.getapp.za.com/compare/90912/91569/survey-software/vs/groove#breadcrumblist"}]}
</script>