3CLogic

Cloud Call Center Solutions
(48 reviews)
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Overview

Overview

Overview

Platforms Supported

Platforms Supported

Platforms Supported

Web Based Web Based
Web Based
iPhone App iPhone App
iPhone App
Android App Android App
Android App
Windows App Windows App
Windows App

Support Options

Support Options

Support Options

FAQs FAQs
FAQs
Forum Forum
Forum
Knowledge Base Knowledge Base
Knowledge Base
Online Support Online Support
Online Support
Phone Support Phone Support
Phone Support
Video Tutorials Video Tutorials
Video Tutorials

Pricing

Pricing

Pricing

Starting From

Starting From

Starting From

N/A
US$25,00/month
One Time License One Time License
One Time License
Subscription Subscription
Subscription

Reviews

Reviews

Reviews

Overall rating Overall rating
Overall rating
Ease of use Ease of use
Ease of use
Value for money Value for money
Value for money
Customer support Customer support
Customer support

Features

Features

Features

A/B Testing A/B Testing
A/B Testing
API API
API
Activity Dashboard Activity Dashboard
Activity Dashboard
Activity Tracking Activity Tracking
Activity Tracking
Archiving & Retention Archiving & Retention
Archiving & Retention
Automatic Call Distribution Automatic Call Distribution
Automatic Call Distribution
Automatic Lead Distribution Automatic Lead Distribution
Automatic Lead Distribution
Automatic Notifications Automatic Notifications
Automatic Notifications
Bid Management Bid Management
Bid Management
CRM Integration CRM Integration
CRM Integration
Call Monitoring Call Monitoring
Call Monitoring
Call Recording Call Recording
Call Recording
Call Routing Call Routing
Call Routing
Call Scripting Call Scripting
Call Scripting
Caller ID Caller ID
Caller ID
Campaign Management Campaign Management
Campaign Management
Computer Telephony Integration Computer Telephony Integration
Computer Telephony Integration
Conversion Tracking Conversion Tracking
Conversion Tracking
Custom Fields Custom Fields
Custom Fields
Customer Complaint Tracking Customer Complaint Tracking
Customer Complaint Tracking
Customer Database Customer Database
Customer Database
Customizable Reporting Customizable Reporting
Customizable Reporting
Customizable Templates Customizable Templates
Customizable Templates
Data Filtering Data Filtering
Data Filtering
Data Import/Export Data Import/Export
Data Import/Export
Drag & Drop Interface Drag & Drop Interface
Drag & Drop Interface
Employee Management Employee Management
Employee Management
Employee Onboarding Employee Onboarding
Employee Onboarding
Escalation Management Escalation Management
Escalation Management
Event Triggered Actions Event Triggered Actions
Event Triggered Actions
HIPAA Compliance HIPAA Compliance
HIPAA Compliance
IVR / Voice Recognition IVR / Voice Recognition
IVR / Voice Recognition
Keyword Tracking Keyword Tracking
Keyword Tracking
Monitoring Monitoring
Monitoring
PCI DSS Compliance PCI DSS Compliance
PCI DSS Compliance
Performance Management Performance Management
Performance Management
Performance Reports Performance Reports
Performance Reports
Predictive Dialer Predictive Dialer
Predictive Dialer
Productivity Reporting Productivity Reporting
Productivity Reporting
Real Time Data Real Time Data
Real Time Data
Real Time Monitoring Real Time Monitoring
Real Time Monitoring
Real Time Notifications Real Time Notifications
Real Time Notifications
Real Time Updates Real Time Updates
Real Time Updates
Reporting & Statistics Reporting & Statistics
Reporting & Statistics
SSL Security SSL Security
SSL Security
Sales Tracking Sales Tracking
Sales Tracking
Self Service Portal Self Service Portal
Self Service Portal
Sentiment Analysis Sentiment Analysis
Sentiment Analysis
Template Management Template Management
Template Management
Text to Speech Text to Speech
Text to Speech
Third Party Integration Third Party Integration
Third Party Integration
Training Management Training Management
Training Management
Web Analytics Web Analytics
Web Analytics
Workflow Management Workflow Management
Workflow Management

Integrations

Integrations

Integrations

CallTools CallTools
CallTools
Campaign Manager Campaign Manager
Campaign Manager
Google AdWords Google AdWords
Google AdWords
Google Analytics Google Analytics
Google Analytics
Keap Keap
Keap
Marin Software Marin Software
Marin Software
Marketo Engage Marketo Engage
Marketo Engage
OnSched OnSched
OnSched
Optimizely Optimizely
Optimizely
QuanticMind QuanticMind
QuanticMind
SAP Business One SAP Business One
SAP Business One
Salesforce Sales Cloud Salesforce Sales Cloud
Salesforce Sales Cloud
ServiceNow ServiceNow
ServiceNow
SugarCRM SugarCRM
SugarCRM
Verint Verint
Verint
Zendesk Zendesk
Zendesk
Zoho CRM Zoho CRM
Zoho CRM