---
description: Compare TeamViewer ONE vs Deskpro for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare TeamViewer ONE vs Deskpro | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/325/it-asset-management/software) > [TeamViewer ONE \<span\>vs\</span\> Deskpro](https://www.getapp.za.com/compare/90948/100699/teamviewer/vs/deskpro)

# Compare TeamViewer ONE vs Deskpro

Canonical: https://www.getapp.za.com/compare/90948/100699/teamviewer/vs/deskpro

> Detailed comparison between TeamViewer ONE and Deskpro. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | TeamViewer ONE | Deskpro |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 11620 | 38 |
| **Starting Price** | US$24,90 | US$39,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### TeamViewer ONE

- AI Summarization
- API
- Activity Tracking
- Application Management
- CRM
- Chat/Messaging
- Customizable Reports
- Dashboard
- Document Management
- Email Management
- Help Desk Management
- Live Chat
- Personalization
- Project Management
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- SSL Security
- Support Ticket Management
- Surveys & Feedback

### Deskpro

- AI Summarization
- API
- Activity Tracking
- Application Management
- CRM
- Chat/Messaging
- Customizable Reports
- Dashboard
- Document Management
- Email Management
- Help Desk Management
- Live Chat
- Personalization
- Project Management
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- SSL Security
- Support Ticket Management
- Surveys & Feedback

## Links

- [View TeamViewer ONE Profile](https://www.getapp.za.com/software/90948/teamviewer)
- [View Deskpro Profile](https://www.getapp.za.com/software/100699/deskpro)
- [View Original Comparison](https://www.getapp.za.com/compare/90948/100699/teamviewer/vs/deskpro)

-----

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