LogMeIn Rescue vs GoToMyPC
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Overview
Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more.
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
GoToMyPC is a remote access solution for connecting with remote desktops, which allows users to access, manage & transfer files, data and applications. It includes AES encryption, dual passwords & end-to-end authentication, which provide secure access to hosts & clients across multiple devices.
GoToMyPC is a remote access solution for connecting with remote desktops, which allows users to access, manage & transfer files, data and applications...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$108.25/month
- Free Version
- Free Trial
- Subscription
Starting from
US$35.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.6/ 5Features
4.6/ 5Customer Service
4.4/ 5Value for Money
4.2/ 5Ease of Use
4.9/ 5Features
4.8/ 5Customer Service
4.6/ 5Value for Money
4.3/ 5Features
Total features 64
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Annotations
- Asset Tracking
- Authentication
- Automated Routing
- Availability Management
- Blended Call Center
- Call Logging
- Call Recording
- Campaign Management
- Change Management
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Configuration Management
- Contract/License Management
- Customizable Branding
- Desktop/Browser Sharing
- Diagnostic Tools
- Electronic Signature
- Email Management
- Employee Activity Monitoring
- File Sharing
- File Transfer
- IVR
- Inbound Call Center
- Incident Management
- Interaction Tracking
- Live Chat
- Meeting Management
- Mobile Access
- Mobile Screen Sharing
- Monitoring
- Multi-Channel Communication
- Multi-Participant Screen Sharing
- Multiple Monitor Access
- Multiple User Accounts
- Performance Metrics
- Predictive Dialer
- Presenter Control Management
- Print Management
- Problem Management
- Project Management
- Queue Management
- Real Time Screen Sharing
- Real-Time Chat
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Release Management
- Remote Access/Control
- Remote Monitoring & Management
- Remote Printing
- Remote Support Software
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Screen Capture
- Screen Mirroring
- Screen Recording Software
- Screen Sharing
- Secure Login
- Self Service Portal
- Session Recording
- Session Transfer
- Softphone Software
- Summary Reports
- Surveys & Feedback
- Targeted/Locked Screen Sharing
- Task Management
- Third-Party Integrations
- Time Zone Tracking
- Two-Factor Authentication
- Unattended Access
- User Management
- Video Chat
- Video Conferencing
- Video Support
Total features 24
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Annotations
- Asset Tracking
- Authentication
- Automated Routing
- Availability Management
- Blended Call Center
- Call Logging
- Call Recording
- Campaign Management
- Change Management
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Configuration Management
- Contract/License Management
- Customizable Branding
- Desktop/Browser Sharing
- Diagnostic Tools
- Electronic Signature
- Email Management
- Employee Activity Monitoring
- File Sharing
- File Transfer
- IVR
- Inbound Call Center
- Incident Management
- Interaction Tracking
- Live Chat
- Meeting Management
- Mobile Access
- Mobile Screen Sharing
- Monitoring
- Multi-Channel Communication
- Multi-Participant Screen Sharing
- Multiple Monitor Access
- Multiple User Accounts
- Performance Metrics
- Predictive Dialer
- Presenter Control Management
- Print Management
- Problem Management
- Project Management
- Queue Management
- Real Time Screen Sharing
- Real-Time Chat
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Release Management
- Remote Access/Control
- Remote Monitoring & Management
- Remote Printing
- Remote Support Software
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Screen Capture
- Screen Mirroring
- Screen Recording Software
- Screen Sharing
- Secure Login
- Self Service Portal
- Session Recording
- Session Transfer
- Softphone Software
- Summary Reports
- Surveys & Feedback
- Targeted/Locked Screen Sharing
- Task Management
- Third-Party Integrations
- Time Zone Tracking
- Two-Factor Authentication
- Unattended Access
- User Management
- Video Chat
- Video Conferencing
- Video Support
Integrations
- Agiloft
- Autotask PSA
- ConnectWise PSA
- Freshdesk
- Freshservice
- HappyFox Chat
- HappyFox Help Desk
- Salesforce Service Cloud
- ServiceNow
- Zendesk Suite
Not provided by vendor