Boost the effectiveness of your IT teams and simplify every aspect of your business with flexible remote monitoring and management from ConnectWise Automate.
Boost the effectiveness of your IT teams and simplify every aspect of your business with flexible remote monitoring and management from ConnectWise...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
ServiceAide is a service desk & service management solution for customer support and IT operations that helps improve response times and service efficiency
ServiceAide is a service desk & service management solution for customer support and IT operations that helps improve response times and service...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

N/A

  • Free
  • Subscription

Starting from

N/A

  • Free
  • Subscription

Overall rating

4,2 /5
(99)
Ease of Use
3,5/5
Features & Functionality
4,3/5
Customer Service
3,8/5
Value for Money
3,8/5

Overall rating

4,4 /5
(22)
Ease of Use
4,4/5
Features & Functionality
4,1/5
Customer Service
4,4/5
Value for Money
4,1/5

Total features 129

  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Alerts / Escalation
  • Anti Virus
  • Asset Management
  • Auditing
  • Automatic Backup
  • Automatic Notifications
  • Categorization
  • Client Management
  • Client Portal
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Custom Fields
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Desktop Virtualization
  • Disaster Recovery
  • Drag & Drop Interface
  • Email Notifications
  • Event Logs
  • Event Triggered Actions
  • Exceptions Management
  • Filtered Views
  • Inventory Management
  • Knowledge Base Management
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Integration
  • Monitoring
  • Multi-Language
  • Password Management
  • Patch Management
  • Permission Management
  • Policy Management
  • Predictive Analytics
  • Prioritizing
  • Projections
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Updates
  • Recurring Tasks
  • Remote Access
  • Remote Control
  • Remote Monitoring
  • Remote Update / Installation
  • Reporting & Statistics
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SSL Security
  • Scheduled Reporting
  • Search Functionality
  • Self Service Portal
  • Server Monitoring
  • Single Sign On
  • Status Tracking
  • Summary Reports
  • Task Scheduling
  • Usage Tracking
  • User Management
  • Visual Analytics

Total features 44

  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Alerts / Escalation
  • Anti Virus
  • Asset Management
  • Auditing
  • Automatic Backup
  • Automatic Notifications
  • Categorization
  • Client Management
  • Client Portal
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Custom Fields
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Desktop Virtualization
  • Disaster Recovery
  • Drag & Drop Interface
  • Email Notifications
  • Event Logs
  • Event Triggered Actions
  • Exceptions Management
  • Filtered Views
  • Inventory Management
  • Knowledge Base Management
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Integration
  • Monitoring
  • Multi-Language
  • Password Management
  • Patch Management
  • Permission Management
  • Policy Management
  • Predictive Analytics
  • Prioritizing
  • Projections
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Updates
  • Recurring Tasks
  • Remote Access
  • Remote Control
  • Remote Monitoring
  • Remote Update / Installation
  • Reporting & Statistics
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SSL Security
  • Scheduled Reporting
  • Search Functionality
  • Self Service Portal
  • Server Monitoring
  • Single Sign On
  • Status Tracking
  • Summary Reports
  • Task Scheduling
  • Usage Tracking
  • User Management
  • Visual Analytics
  • Altaro VM Backup
  • Autotask
  • CloudMonix
  • ConnectWise Control
  • ConnectWise Manage
  • ESET Endpoint Security
  • IT Glue
  • MSP360 Backup
  • Remote Support
  • Salesforce Sales Cloud
  • Altaro VM Backup
  • Autotask
  • CloudMonix
  • ConnectWise Control
  • ConnectWise Manage
  • ESET Endpoint Security
  • IT Glue
  • MSP360 Backup
  • Remote Support
  • Salesforce Sales Cloud