Overview
The all-in-one sales suite to take the headache out of customer relationships. Manage your CRM, customer support portal, invoicing, and more from one platform!
The all-in-one sales suite to take the headache out of customer relationships. Manage your CRM, customer support portal, invoicing, and more from one...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
SugarCRM is a Social CRM tool that includes full sales, marketing and support automation, email integration, reporting, team selling, advanced security and workflow automation.
SugarCRM is a Social CRM tool that includes full sales, marketing and support automation, email integration, reporting, team selling, advanced...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
€30,00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$49,00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4,0/5Features
4,0/5Customer Service
4,1/5Value for Money
3,9/5Ease of Use
3,6/5Features
3,8/5Customer Service
3,7/5Value for Money
3,8/5Features
Total features 104
- AB Testing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Appointment Scheduling
- Assignment Management
- Audience Targeting
- Batch Processing
- Billing & Invoicing
- Billing Portal
- Brand Tracking
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Logging
- Call Management
- Campaign Analytics
- Campaign Management
- Campaign Segmentation
- Cataloging/Categorization
- Channel Management
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Communication Management
- Configurable Workflow
- Contact Database
- Contact Management
- Content Management
- Contract/License Management
- Conversion Tracking
- Credit Card Processing
- Customer Database
- Customer Engagement
- Customer Segmentation
- Customer Service Analytics
- Customer Social Profiles
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Scoring
- Customizable Templates
- Customization
- Data Enrichment
- Data Import/Export
- Data Synchronization
- Data Visualization
- Demographic/Firmographic Data
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dunning Management
- Dynamic Content
- Electronic Payments
- Electronic Signature
- Email Distribution
- Email Management
- Email Marketing
- Email Response Control
- Email Templates
- Email Tracking
- Employee Management
- Engagement Tracking
- Estimating
- Event Triggered Actions
- Expense Tracking
- FAQ
- Field Sales Management
- Financial Management
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Hourly Billing
- Interaction Tracking
- Internal Chat Integration
- Inventory Management
- Invoice Creation
- Invoice History
- Invoice Management
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Live Chat
- Marketing Automation
- Marketing Calendar
- Mobile Access
- Mobile App
- Mobile Payments
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Channel Social Integration
- Multi-Currency
- Multiple Scoring Models
- Multivariate Testing
- Online Invoicing
- Online Payments
- Opportunity Management
- Order Management
- Payment Processing
- Performance Metrics
- Pipeline Management
- Pipeline Reports
- Point of Sale (POS)
- Predictive Analytics
- Prioritization
- Process/Workflow Automation
- Product Catalog
- Project Billing
- Project Management
- Projections
- Proposal Generation
- Prospecting Tools
- Purchase Order Management
- Purchasing & Receiving
- Quotes/Estimates
- ROI Tracking
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Recurring/Subscription Billing
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Request Escalation
- Revenue Management
- Role-Based Permissions
- Routing
- SMS Marketing
- Sales Activity Management
- Sales Analytics
- Sales Automation
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Search Marketing
- Search/Filter
- Segmentation
- Self Service Portal
- Sentiment Analysis
- Shared Contacts
- Social Marketing
- Social Media Integration
- Social Media Monitoring
- Social Promotion
- Source Tracking
- Support Ticket Management
- Tagging
- Task Management
- Task Scheduling
- Tax Calculation
- Template Management
- Territory Management
- Third Party Integrations
- Time & Expense Tracking
- Visual Analytics
- Web Forms
- Web-based Deployment
- Website Analytics
- Website Visitor Tracking
- Workflow Management
- XML/RSS
Total features 142
- AB Testing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Appointment Scheduling
- Assignment Management
- Audience Targeting
- Batch Processing
- Billing & Invoicing
- Billing Portal
- Brand Tracking
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Logging
- Call Management
- Campaign Analytics
- Campaign Management
- Campaign Segmentation
- Cataloging/Categorization
- Channel Management
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Communication Management
- Configurable Workflow
- Contact Database
- Contact Management
- Content Management
- Contract/License Management
- Conversion Tracking
- Credit Card Processing
- Customer Database
- Customer Engagement
- Customer Segmentation
- Customer Service Analytics
- Customer Social Profiles
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Scoring
- Customizable Templates
- Customization
- Data Enrichment
- Data Import/Export
- Data Synchronization
- Data Visualization
- Demographic/Firmographic Data
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dunning Management
- Dynamic Content
- Electronic Payments
- Electronic Signature
- Email Distribution
- Email Management
- Email Marketing
- Email Response Control
- Email Templates
- Email Tracking
- Employee Management
- Engagement Tracking
- Estimating
- Event Triggered Actions
- Expense Tracking
- FAQ
- Field Sales Management
- Financial Management
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Hourly Billing
- Interaction Tracking
- Internal Chat Integration
- Inventory Management
- Invoice Creation
- Invoice History
- Invoice Management
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Live Chat
- Marketing Automation
- Marketing Calendar
- Mobile Access
- Mobile App
- Mobile Payments
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Channel Social Integration
- Multi-Currency
- Multiple Scoring Models
- Multivariate Testing
- Online Invoicing
- Online Payments
- Opportunity Management
- Order Management
- Payment Processing
- Performance Metrics
- Pipeline Management
- Pipeline Reports
- Point of Sale (POS)
- Predictive Analytics
- Prioritization
- Process/Workflow Automation
- Product Catalog
- Project Billing
- Project Management
- Projections
- Proposal Generation
- Prospecting Tools
- Purchase Order Management
- Purchasing & Receiving
- Quotes/Estimates
- ROI Tracking
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Recurring/Subscription Billing
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Request Escalation
- Revenue Management
- Role-Based Permissions
- Routing
- SMS Marketing
- Sales Activity Management
- Sales Analytics
- Sales Automation
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Search Marketing
- Search/Filter
- Segmentation
- Self Service Portal
- Sentiment Analysis
- Shared Contacts
- Social Marketing
- Social Media Integration
- Social Media Monitoring
- Social Promotion
- Source Tracking
- Support Ticket Management
- Tagging
- Task Management
- Task Scheduling
- Tax Calculation
- Template Management
- Territory Management
- Third Party Integrations
- Time & Expense Tracking
- Visual Analytics
- Web Forms
- Web-based Deployment
- Website Analytics
- Website Visitor Tracking
- Workflow Management
- XML/RSS
Integrations
- Campaign Monitor
- CloudAgent
- CloudHub
- Constant Contact
- Dropbox Business
- Drupal
- Epicor
- Gmail
- GoCardless
- Google Drive
- Google Workspace
- Hootsuite
- LiveOps
- Mailchimp
- Mailjet
- Microsoft Outlook
- Olark
- PayPal
- PrestaShop
- Salesforce Marketing Cloud Account Engagement
- Slack
- Stripe
- SyncApps
- WhosOn
- WordPress
- Yousign
- Zapier
- Zendesk Suite
- Campaign Monitor
- CloudAgent
- CloudHub
- Constant Contact
- Dropbox Business
- Drupal
- Epicor
- Gmail
- GoCardless
- Google Drive
- Google Workspace
- Hootsuite
- LiveOps
- Mailchimp
- Mailjet
- Microsoft Outlook
- Olark
- PayPal
- PrestaShop
- Salesforce Marketing Cloud Account Engagement
- Slack
- Stripe
- SyncApps
- WhosOn
- WordPress
- Yousign
- Zapier
- Zendesk Suite