Spiceworks Cloud Help Desk vs Asset Panda

Keep track of everything that’s happening on your network – from when a user installs a piece of software they shouldn’t have, to when your printer’s toner level gets low! Spiceworks lets you monitor and receive alerts on all the network happenings you care about most!
Keep track of everything that’s happening on your network – from when a user installs a piece of software they shouldn’t have, to when your printer’s...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat
Asset Panda is a powerful cloud-based asset relationship management platform that helps you keep track of your devices and create interdependencies between them. Our customizable software adapts to your unique workflows and use cases, whether you're tracking computers or construction materials.
Asset Panda is a powerful cloud-based asset relationship management platform that helps you keep track of your devices and create interdependencies...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Starting from

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Starting from

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.4 /5
(566)

Ease of Use

4.3/ 5

Features

4.2/ 5

Customer Service

4.2/ 5

Value for Money

4.6/ 5

Overall rating

4.6 /5
(1,396)

Ease of Use

4.5/ 5

Features

4.5/ 5

Customer Service

4.8/ 5

Value for Money

4.6/ 5

Total features 55

  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Asset Accounting
  • Asset Library
  • Asset Lifecycle Management
  • Asset Planning
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Planning
  • Audit Trail
  • Automated Routing
  • Bandwidth Monitoring
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Baseline Manager
  • Calendar Management
  • Calibration Management
  • Calibration Scheduling
  • Capacity Management
  • Certificate/Label Printing
  • Change Management
  • Check-in/Check-out
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Connectivity Management
  • Contract/License Management
  • Cost Tracking
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Depreciation Management
  • Diagnostic Tools
  • Digital Signature
  • Disposal Management
  • Document Management
  • Document Storage
  • Electronic Signature
  • Email Management
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Facility Asset Management
  • Facility Management
  • Fixed Asset Management
  • For Mechanical Equipment
  • For Schools
  • For Websites
  • Forms Management
  • GPS
  • Help Desk Management
  • Historical Reporting
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Incident Management
  • Instrument Management
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Management
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Item Management
  • Job Management
  • Kitting
  • Knowledge Base Management
  • Knowledge Management
  • Label Templates
  • License Management
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Network Analysis
  • Network Monitoring
  • Order Management
  • Order Processing
  • Order Tracking
  • Parts Management
  • Patch Management
  • Performance Metrics
  • Performance Monitoring
  • Policy Management
  • Preventive Maintenance
  • Problem Management
  • Procurement Management
  • Product Identification
  • Project Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real-Time Chat
  • Real-Time Monitoring
  • Receiving
  • Remote Access/Control
  • Reorder Management
  • Reporting/Analytics
  • Requisition Management
  • Reservations Management
  • Resource Management
  • Role-Based Permissions
  • Root Cause Analysis
  • SKU/UPC Codes
  • Scheduled/Automated Reports
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Serial Number Tracking
  • Service History
  • Service Level Agreement (SLA) Management
  • Software License Management
  • Supplier Management
  • Support Ticket Management
  • Tagging
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third-Party Integrations
  • Ticket Management
  • Uptime Reporting
  • User Management
  • Warehouse Management
  • Warranty Tracking
  • Web Traffic Reporting
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Total features 106

  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Asset Accounting
  • Asset Library
  • Asset Lifecycle Management
  • Asset Planning
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Planning
  • Audit Trail
  • Automated Routing
  • Bandwidth Monitoring
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Baseline Manager
  • Calendar Management
  • Calibration Management
  • Calibration Scheduling
  • Capacity Management
  • Certificate/Label Printing
  • Change Management
  • Check-in/Check-out
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Connectivity Management
  • Contract/License Management
  • Cost Tracking
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Depreciation Management
  • Diagnostic Tools
  • Digital Signature
  • Disposal Management
  • Document Management
  • Document Storage
  • Electronic Signature
  • Email Management
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Facility Asset Management
  • Facility Management
  • Fixed Asset Management
  • For Mechanical Equipment
  • For Schools
  • For Websites
  • Forms Management
  • GPS
  • Help Desk Management
  • Historical Reporting
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Incident Management
  • Instrument Management
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Management
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Item Management
  • Job Management
  • Kitting
  • Knowledge Base Management
  • Knowledge Management
  • Label Templates
  • License Management
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Network Analysis
  • Network Monitoring
  • Order Management
  • Order Processing
  • Order Tracking
  • Parts Management
  • Patch Management
  • Performance Metrics
  • Performance Monitoring
  • Policy Management
  • Preventive Maintenance
  • Problem Management
  • Procurement Management
  • Product Identification
  • Project Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real-Time Chat
  • Real-Time Monitoring
  • Receiving
  • Remote Access/Control
  • Reorder Management
  • Reporting/Analytics
  • Requisition Management
  • Reservations Management
  • Resource Management
  • Role-Based Permissions
  • Root Cause Analysis
  • SKU/UPC Codes
  • Scheduled/Automated Reports
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Serial Number Tracking
  • Service History
  • Service Level Agreement (SLA) Management
  • Software License Management
  • Supplier Management
  • Support Ticket Management
  • Tagging
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third-Party Integrations
  • Ticket Management
  • Uptime Reporting
  • User Management
  • Warehouse Management
  • Warranty Tracking
  • Web Traffic Reporting
  • Work Order Creation
  • Work Order Management
  • Workflow Management
Not provided by vendor
  • Azure Active Directory
  • ConnectWise PSA
  • Freshdesk
  • Freshservice
  • Google Workspace
  • Jamf Pro
  • Mailchimp
  • Microsoft Azure
  • Okta
  • OneLogin
  • Zapier
  • Zendesk Suite