mHelpDesk vs NetHelpDesk

 

mHelpDesk

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NetHelpDesk

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

N/A £15,00/month
One Time License
Open Source
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
CRM Integration
Chat
Contact History
Custom Fields
Customizable Branding
Customizable Reporting
Data Import/Export
Email Integration
Instant Messaging
Invoice Management
Knowledge Base
Monitoring
Multi-Channel Communication
Prioritizing
Real Time Data
Real Time Reporting
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Ticket Management
Workflow Management

Integrations

Authorize.net
BirdEye
Clear Spider
G Suite
JIRA Software
KashFlow
Mailchimp
Microsoft Dynamics CRM
PagerDuty
QuickBooks
QuickBooks Online
Sage Accounting
Slack
Twilio Communications Cloud
Twitter
Wordpress
Xero