mHelpDesk

(794)
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QAlert

(6)
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Job Tracking & Invoicing Functionality Through Your Mobile Device .Instant Access to Your Customer Info from any Device. Includes Tools for Quoting, Scheduling, Job tracking, Billing & Invoicing, Electronic Payments, QuickBooks integration, and a growing list of other great features.
Job Tracking & Invoicing Functionality Through Your Mobile Device .Instant Access to Your Customer Info from any Device. Includes Tools for Quoting,...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
View more details
QAlert is a a web-based citizen request management software solution suite used by local and county governments and 311 call centers to track, log, and manage the life-cycle of non-emergency requests, concerns, and complaints.
QAlert is a a web-based citizen request management software solution suite used by local and county governments and 311 call centers to track, log,...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
View more details
View 7 more product name
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Starting from

N/A

  • Open Source
  • Subscription

Starting from

US$10 800,00/year

  • Open Source
  • Subscription

Overall rating

4,3 /5
(794)
Ease of Use
4,3/5
Features & Functionality
4/5
Customer Service
4,4/5
Value for Money
3,9/5
Read all reviews

Overall rating

4,5 /5
(6)
Ease of Use
4,3/5
Features & Functionality
3,7/5
Customer Service
5/5
Value for Money
4,8/5
Read all reviews

Total features 78

  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Audit Trail
  • Auditing
  • Auto-Responders
  • Automatic Backup
  • Automatic Notifications
  • Bank Reconciliation
  • Billing & Invoicing
  • Business Analysis
  • Calendar Management
  • Calendar Sync with Google
  • Call Center Management
  • Call Routing
  • Case Management
  • Charting
  • Claims Management
  • Client Portal
  • Contact Database
  • Contact History
  • Content Filter
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Complaint Tracking
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Extraction
  • Data Import
  • Data Import/Export
  • Data Visualization
  • Deadline Management
  • Digital Signature
  • Drag & Drop Interface
  • Drip Marketing
  • Electronic Payments
  • Electronic Signature Capture
  • Email Invitations & Reminders
  • Employee Database
  • Employee Management
  • Employee Portal
  • Estimating
  • Event Calendar
  • GPS
  • Geographic Maps
  • History Tracking
  • Incident Management
  • Invoice Management
  • Issue Management
  • Issue Tracking
  • Job Costing
  • Job Management
  • Job Tracking
  • Knowledge Base Management
  • Mobile Alerts
  • Mobile Signature Capture
  • Mobile Workforce Control
  • Multi-Channel Communication
  • Multi-Location
  • Partial Payments
  • Prioritizing
  • Project Notes
  • QuickBooks Integration
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Reminders
  • Request Assignment
  • Request Routing
  • SSL Security
  • Self Service Portal
  • Work Order Management

Total features 34

  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Audit Trail
  • Auditing
  • Auto-Responders
  • Automatic Backup
  • Automatic Notifications
  • Bank Reconciliation
  • Billing & Invoicing
  • Business Analysis
  • Calendar Management
  • Calendar Sync with Google
  • Call Center Management
  • Call Routing
  • Case Management
  • Charting
  • Claims Management
  • Client Portal
  • Contact Database
  • Contact History
  • Content Filter
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Complaint Tracking
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Extraction
  • Data Import
  • Data Import/Export
  • Data Visualization
  • Deadline Management
  • Digital Signature
  • Drag & Drop Interface
  • Drip Marketing
  • Electronic Payments
  • Electronic Signature Capture
  • Email Invitations & Reminders
  • Employee Database
  • Employee Management
  • Employee Portal
  • Estimating
  • Event Calendar
  • GPS
  • Geographic Maps
  • History Tracking
  • Incident Management
  • Invoice Management
  • Issue Management
  • Issue Tracking
  • Job Costing
  • Job Management
  • Job Tracking
  • Knowledge Base Management
  • Mobile Alerts
  • Mobile Signature Capture
  • Mobile Workforce Control
  • Multi-Channel Communication
  • Multi-Location
  • Partial Payments
  • Prioritizing
  • Project Notes
  • QuickBooks Integration
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Reminders
  • Request Assignment
  • Request Routing
  • SSL Security
  • Self Service Portal
  • Work Order Management
  • Authorize.net
  • BirdEye
  • Cartegraph OMS
  • Citizenserve
  • CityWorks
  • Clear Spider
  • Google Workspace
  • Mailchimp
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Authorize.net
  • BirdEye
  • Cartegraph OMS
  • Citizenserve
  • CityWorks
  • Clear Spider
  • Google Workspace
  • Mailchimp
  • QuickBooks Online
  • QuickBooks Online Advanced

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