When it comes to genuine customer care, nothing beats a real, honest conversation. And when it comes to online convenience and flexibility, nothing’s better than live chat. Look no further than our free live chat software to take you there. Unlimited agents, unlimited chats. Free forever.
When it comes to genuine customer care, nothing beats a real, honest conversation. And when it comes to online convenience and flexibility, nothing’s...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social
Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app,...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

US$29,00/month

  • Free
  • Subscription

Starting from

US$19,00/month

  • Free
  • Subscription

Overall rating

4,7 /5
(98)
Ease of Use
4,7/5
Features & Functionality
4,5/5
Customer Service
4,6/5
Value for Money
4,5/5

Overall rating

4 /5
(67)
Ease of Use
4,1/5
Features & Functionality
3,9/5
Customer Service
3,8/5
Value for Money
4/5

Total features 94

  • "What If" Scenarios
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Assignment Management
  • Audit Trail
  • Authentication
  • Auto-Responders
  • Automated Scheduling
  • Automatic Call Distribution
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • CRM Integration
  • Call Routing
  • Categorization
  • Chat
  • Chat Transcript
  • Collaboration Tools
  • Commenting
  • Configurable Workflow
  • Contact History
  • Conversion Tracking
  • Customer History
  • Customer Profiling
  • Customer Segmentation
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Desktop Notifications
  • Drag & Drop Interface
  • Email Integration
  • Email Notifications
  • Employee Profile
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • File Management
  • File Transfer
  • Filtered Views
  • Help Desk Integration
  • Help Desk Management
  • History Tracking
  • Instant Messaging
  • Issue Management
  • Knowledge Base Management
  • Labeling
  • Mobile Integration
  • Monitoring
  • Multi-Channel Communication
  • Multi-Department / Project
  • Multi-Language
  • Natural Language Search
  • PCI DSS Compliance
  • Password Management
  • Performance Reports
  • Permission Management
  • Prioritizing
  • Quality Assurance
  • Queue Manager
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Remote Access
  • Remote Control
  • Reporting & Statistics
  • Request Routing
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Search Functionality
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Spell Correction
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • Timeline Management
  • Two-Way Audio & Video
  • User Management
  • Visitor Management
  • Visitor Tracking
  • Website Integration
  • Widgets
  • Workflow Management
  • eCommerce Integration

Total features 61

  • "What If" Scenarios
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Assignment Management
  • Audit Trail
  • Authentication
  • Auto-Responders
  • Automated Scheduling
  • Automatic Call Distribution
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • CRM Integration
  • Call Routing
  • Categorization
  • Chat
  • Chat Transcript
  • Collaboration Tools
  • Commenting
  • Configurable Workflow
  • Contact History
  • Conversion Tracking
  • Customer History
  • Customer Profiling
  • Customer Segmentation
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Desktop Notifications
  • Drag & Drop Interface
  • Email Integration
  • Email Notifications
  • Employee Profile
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • File Management
  • File Transfer
  • Filtered Views
  • Help Desk Integration
  • Help Desk Management
  • History Tracking
  • Instant Messaging
  • Issue Management
  • Knowledge Base Management
  • Labeling
  • Mobile Integration
  • Monitoring
  • Multi-Channel Communication
  • Multi-Department / Project
  • Multi-Language
  • Natural Language Search
  • PCI DSS Compliance
  • Password Management
  • Performance Reports
  • Permission Management
  • Prioritizing
  • Quality Assurance
  • Queue Manager
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Remote Access
  • Remote Control
  • Reporting & Statistics
  • Request Routing
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Search Functionality
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Spell Correction
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • Timeline Management
  • Two-Way Audio & Video
  • User Management
  • Visitor Management
  • Visitor Tracking
  • Website Integration
  • Widgets
  • Workflow Management
  • eCommerce Integration
  • Freshservice
  • Freshworks CRM
  • GoToMeeting
  • Google Analytics
  • Join.me
  • Joomla
  • Knowmax
  • OBI Engage
  • Paperflite
  • Pypestream
  • Freshservice
  • Freshworks CRM
  • GoToMeeting
  • Google Analytics
  • Join.me
  • Joomla
  • Knowmax
  • OBI Engage
  • Paperflite
  • Pypestream