When it comes to genuine customer care, nothing beats a real, honest conversation. And when it comes to online convenience and flexibility, nothing’s better than live chat. Look no further than our free live chat software to take you there. Unlimited agents, unlimited chats. Free forever.
When it comes to genuine customer care, nothing beats a real, honest conversation. And when it comes to online convenience and flexibility, nothing’s...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales. Increase conversions and sales, improve support, and grow faster with HelpCrunch. Features: - Live Chat - Auto Messages - Email Marketing - Help Desk - Knowledge Base - Popups Try HelpCrunch Free!
HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales. Increase conversions and sales, improve support, and...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

US$29,00/month

  • Free
  • Subscription

Starting from

US$15,00/month

  • Free
  • Subscription

Overall rating

4,7 /5
(98)
Ease of Use
4,7/5
Features & Functionality
4,5/5
Customer Service
4,6/5
Value for Money
4,5/5

Overall rating

4,8 /5
(168)
Ease of Use
4,7/5
Features & Functionality
4,6/5
Customer Service
4,8/5
Value for Money
4,8/5

Total features 94

  • API
  • Action Management
  • Activity Dashboard
  • Applicant Tracking
  • Assignment Management
  • Audit Trail
  • Auto-Responders
  • Automated Sales
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Behavior Tracking
  • Built-In Database
  • CRM Integration
  • Call Routing
  • Campaign Management
  • Chat
  • Chat Transcript
  • Client Management
  • Collaboration Tools
  • Commenting
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Conversion Tracking
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiling
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Questions
  • Data Import
  • Data Import/Export
  • Desktop Notifications
  • Drag & Drop Interface
  • Drip Marketing
  • Email Alerts
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Event Triggered Actions
  • Feedback Collection
  • File Transfer
  • Filtered Views
  • Geotargeting
  • Help Desk Integration
  • Help Desk Management
  • History Tracking
  • Instant Messaging
  • Issue Management
  • Knowledge Base Management
  • Labeling
  • Lead Capture
  • Lead Nurturing
  • Location Tracking
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Department / Project
  • Multi-Language
  • Natural Language Search
  • PCI DSS Compliance
  • Password Management
  • Performance Reports
  • Permission Management
  • Personalized Profiles
  • Prioritizing
  • Quality Assurance
  • Queue Manager
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Remote Access
  • Remote Control
  • Reporting & Statistics
  • Role-Based Permissions
  • Rules-Based Workflow
  • Search Functionality
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Software Development Kit
  • Spell Correction
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • Two-Way Audio & Video
  • User Defined Attributes
  • User Management
  • Visitor Management
  • Visitor Tracking
  • Website Integration
  • Widgets
  • Workflow Management
  • eCommerce Integration

Total features 80

  • API
  • Action Management
  • Activity Dashboard
  • Applicant Tracking
  • Assignment Management
  • Audit Trail
  • Auto-Responders
  • Automated Sales
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Behavior Tracking
  • Built-In Database
  • CRM Integration
  • Call Routing
  • Campaign Management
  • Chat
  • Chat Transcript
  • Client Management
  • Collaboration Tools
  • Commenting
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Conversion Tracking
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiling
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Questions
  • Data Import
  • Data Import/Export
  • Desktop Notifications
  • Drag & Drop Interface
  • Drip Marketing
  • Email Alerts
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Event Triggered Actions
  • Feedback Collection
  • File Transfer
  • Filtered Views
  • Geotargeting
  • Help Desk Integration
  • Help Desk Management
  • History Tracking
  • Instant Messaging
  • Issue Management
  • Knowledge Base Management
  • Labeling
  • Lead Capture
  • Lead Nurturing
  • Location Tracking
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Department / Project
  • Multi-Language
  • Natural Language Search
  • PCI DSS Compliance
  • Password Management
  • Performance Reports
  • Permission Management
  • Personalized Profiles
  • Prioritizing
  • Quality Assurance
  • Queue Manager
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Remote Access
  • Remote Control
  • Reporting & Statistics
  • Role-Based Permissions
  • Rules-Based Workflow
  • Search Functionality
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Software Development Kit
  • Spell Correction
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • Two-Way Audio & Video
  • User Defined Attributes
  • User Management
  • Visitor Management
  • Visitor Tracking
  • Website Integration
  • Widgets
  • Workflow Management
  • eCommerce Integration
  • GoToMeeting
  • Google Analytics
  • Join.me
  • Joomla
  • Magento Commerce
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • Vision Helpdesk
  • GoToMeeting
  • Google Analytics
  • Join.me
  • Joomla
  • Magento Commerce
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • Vision Helpdesk