Comm100 Live Chat powers real-time, personalized customer engagements when visitors need it most. Unlimited users, unlimited chats. Free forever.

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more.
Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution....

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Images coming soon

Starting from

N/A

  • Free
  • Subscription

Starting from

US$0,40

  • Free
  • Subscription

Overall rating

4,7 /5
(101)
Ease of Use
4,7/5
Features & Functionality
4,5/5
Customer Service
4,6/5
Value for Money
4,5/5

Overall rating

0 /5
(0)
Ease of Use
0/5
Features & Functionality
0/5
Customer Service
0/5
Value for Money
0/5

Total features 104

  • @mentions
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Assignment Management
  • Audit Trail
  • Auto-Dialer
  • Auto-Responders
  • Automatic Call Distribution
  • Availability Indicator
  • Availability Management
  • Benefits Management
  • CRM
  • Call Center Management
  • Call Logging
  • Call Recording
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Campaign Management
  • Canned Responses
  • Chat Transcript
  • Chat/Messaging
  • Collaboration Tools
  • Commenting / Notes
  • Communication Management
  • Computer Telephony Integration
  • Configurable Workflow
  • Contract/License Management
  • Conversion Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Import/Export
  • Desktop Notifications
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Employee Activity Monitoring
  • Fault Management
  • Feedback Management
  • File Sharing
  • File Transfer
  • Geotargeting
  • Historical Reporting
  • IVR / Voice Recognition
  • Inbound Call Center
  • Interaction Tracking
  • Inventory Management
  • Issue Management
  • Knowledge Base Management
  • Labeling
  • Lead Capture
  • Live Chat
  • Loyalty Program
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Department/Project
  • Multi-Language
  • Multiple Data Sources
  • Multiple Scripts
  • Natural Language Search
  • Offline Form
  • Order Processing
  • Outbound Call Center
  • PCI Compliance
  • Password Management
  • Performance Metrics
  • Phone Key Input
  • Prioritization
  • Proactive Chat
  • Product Catalog
  • Product Data Management
  • Progress Tracking
  • Progressive Dialer
  • Prospecting Tools
  • Quality Assurance
  • Queue Management
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Consumer-facing Chat
  • Remote Access/Control
  • Remote Support Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Single Sign On
  • Social Media Integration
  • Spell Check
  • Status Tracking
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Text to Speech
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Way Audio & Video
  • User Management
  • Video Chat
  • Video Conferencing
  • Visitor Management
  • Visitor Tracking
  • Voice Customization
  • Voice Mail
  • Website Integration
  • Website Visitor Tracking
  • Widgets
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Total features 54

  • @mentions
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Assignment Management
  • Audit Trail
  • Auto-Dialer
  • Auto-Responders
  • Automatic Call Distribution
  • Availability Indicator
  • Availability Management
  • Benefits Management
  • CRM
  • Call Center Management
  • Call Logging
  • Call Recording
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Campaign Management
  • Canned Responses
  • Chat Transcript
  • Chat/Messaging
  • Collaboration Tools
  • Commenting / Notes
  • Communication Management
  • Computer Telephony Integration
  • Configurable Workflow
  • Contract/License Management
  • Conversion Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Import/Export
  • Desktop Notifications
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Employee Activity Monitoring
  • Fault Management
  • Feedback Management
  • File Sharing
  • File Transfer
  • Geotargeting
  • Historical Reporting
  • IVR / Voice Recognition
  • Inbound Call Center
  • Interaction Tracking
  • Inventory Management
  • Issue Management
  • Knowledge Base Management
  • Labeling
  • Lead Capture
  • Live Chat
  • Loyalty Program
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Department/Project
  • Multi-Language
  • Multiple Data Sources
  • Multiple Scripts
  • Natural Language Search
  • Offline Form
  • Order Processing
  • Outbound Call Center
  • PCI Compliance
  • Password Management
  • Performance Metrics
  • Phone Key Input
  • Prioritization
  • Proactive Chat
  • Product Catalog
  • Product Data Management
  • Progress Tracking
  • Progressive Dialer
  • Prospecting Tools
  • Quality Assurance
  • Queue Management
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Consumer-facing Chat
  • Remote Access/Control
  • Remote Support Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Single Sign On
  • Social Media Integration
  • Spell Check
  • Status Tracking
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Text to Speech
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Way Audio & Video
  • User Management
  • Video Chat
  • Video Conferencing
  • Visitor Management
  • Visitor Tracking
  • Voice Customization
  • Voice Mail
  • Website Integration
  • Website Visitor Tracking
  • Widgets
  • Work Order Management
  • Workflow Management
  • eCommerce Management
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  • GoToMeeting
  • Google Analytics
  • Join.Me
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  • Magento Commerce
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Shopify
  • Drupal
  • Facebook
  • GoToMeeting
  • Google Analytics
  • Join.Me
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  • Magento Commerce
  • Salesforce Platform
  • Salesforce Sales Cloud
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