Comm100 Live Chat powers real-time, personalized customer engagements when visitors need it most. Unlimited users, unlimited chats. Free forever.

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Userbot is a conversational artificial intelligence (AI) platform that provides businesses with a chatbot to handle and automate customer service processes. Supervisors can use the dashboard to track users’ activities and control conversational flows.
Userbot is a conversational artificial intelligence (AI) platform that provides businesses with a chatbot to handle and automate customer service...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

N/A

  • Free
  • Subscription

Starting from

€49,00/month

  • Free
  • Subscription

Overall rating

4,7 /5
(102)
Ease of Use
4,7/5
Features & Functionality
4,5/5
Customer Service
4,6/5
Value for Money
4,5/5

Overall rating

5 /5
(2)
Ease of Use
4,5/5
Features & Functionality
4,5/5
Customer Service
5/5
Value for Money
5/5

Total features 104

  • @mentions
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Assignment Management
  • Audit Trail
  • Auto-Responders
  • Automatic Call Distribution
  • Availability Indicator
  • Availability Management
  • CRM
  • Call Routing
  • Canned Responses
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Contact Management
  • Conversion Tracking
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Import/Export
  • Desktop Notifications
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Employee Activity Monitoring
  • Feedback Management
  • File Sharing
  • File Transfer
  • For Sales Teams/Organizations
  • For eCommerce
  • Geotargeting
  • Help Desk Management
  • Historical Reporting
  • Intent Recognition
  • Interaction Tracking
  • Issue Management
  • Knowledge Base Management
  • Labeling
  • Lead Generation
  • Live Chat
  • Machine Learning
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Department/Project
  • Multi-Language
  • Natural Language Processing
  • Natural Language Search
  • Offline Form
  • PCI Compliance
  • Password Management
  • Performance Metrics
  • Prioritization
  • Proactive Chat
  • Process/Workflow Automation
  • Progress Tracking
  • Quality Assurance
  • Queue Management
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Consumer-facing Chat
  • Remote Access/Control
  • Remote Support Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Single Sign On
  • Social Media Integration
  • Spell Check
  • Status Tracking
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Way Audio & Video
  • User Management
  • Video Chat
  • Video Conferencing
  • Visitor Management
  • Visitor Tracking
  • Website Integration
  • Website Visitor Tracking
  • Widgets
  • Workflow Management
  • eCommerce Management

Total features 35

  • @mentions
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Assignment Management
  • Audit Trail
  • Auto-Responders
  • Automatic Call Distribution
  • Availability Indicator
  • Availability Management
  • CRM
  • Call Routing
  • Canned Responses
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Contact Management
  • Conversion Tracking
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Import/Export
  • Desktop Notifications
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Employee Activity Monitoring
  • Feedback Management
  • File Sharing
  • File Transfer
  • For Sales Teams/Organizations
  • For eCommerce
  • Geotargeting
  • Help Desk Management
  • Historical Reporting
  • Intent Recognition
  • Interaction Tracking
  • Issue Management
  • Knowledge Base Management
  • Labeling
  • Lead Generation
  • Live Chat
  • Machine Learning
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Department/Project
  • Multi-Language
  • Natural Language Processing
  • Natural Language Search
  • Offline Form
  • PCI Compliance
  • Password Management
  • Performance Metrics
  • Prioritization
  • Proactive Chat
  • Process/Workflow Automation
  • Progress Tracking
  • Quality Assurance
  • Queue Management
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Consumer-facing Chat
  • Remote Access/Control
  • Remote Support Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Single Sign On
  • Social Media Integration
  • Spell Check
  • Status Tracking
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Way Audio & Video
  • User Management
  • Video Chat
  • Video Conferencing
  • Visitor Management
  • Visitor Tracking
  • Website Integration
  • Website Visitor Tracking
  • Widgets
  • Workflow Management
  • eCommerce Management
  • Drupal
  • Facebook
  • GoToMeeting
  • Google Analytics
  • Join.Me
  • Joomla
  • Magento Commerce
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Shopify
  • Drupal
  • Facebook
  • GoToMeeting
  • Google Analytics
  • Join.Me
  • Joomla
  • Magento Commerce
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Shopify