Act! CRM is a comprehensive sales and marketing platform, providing everything you and your team need to successfully run and grow your business.

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach their customers through every channel, including telephone, email, social media, and live chat.
Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes close deals smarter, better and faster....

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

US$15,00/month

  • Free
  • Subscription

Starting from

US$12,00/year

  • Free
  • Subscription

Overall rating

3,7 /5
(631)
Ease of Use
3,7/5
Features & Functionality
3,7/5
Customer Service
3,3/5
Value for Money
3,8/5

Overall rating

4,2 /5
(4 427)
Ease of Use
4,1/5
Features & Functionality
4,2/5
Customer Service
4/5
Value for Money
4,2/5

Total features 17

  • @mentions
  • A/B Testing
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Advertising Management
  • Alerts / Escalation
  • Analytics
  • Appointment Management
  • Approval Process Control
  • Auto-Dialer
  • Auto-Responders
  • Automated Sales
  • Automatic Backup
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Automatic Notifications
  • Avatars
  • Behavior Tracking
  • Billing & Invoicing
  • Budgeting
  • Business Analysis
  • Business Intelligence
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Call Center Management
  • Call Disposition
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Callback Scheduling
  • Caller ID
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Categorization
  • Chat
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contact Management
  • Content Filter
  • Content Library
  • Contract Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Custom Charts
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Mapping
  • Data Migration
  • Data Storage Management
  • Data Synchronization
  • Data Verification
  • Data Visualization
  • Desktop Notifications
  • Direct Mail Management
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop Interface
  • Drip Marketing
  • Duplicate Detection
  • Electronic Payments
  • Email Alerts
  • Email Distribution
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Profile
  • Employee Self Service
  • Engagement Analytics
  • Escalation Management
  • Event Calendar
  • Event Logs
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • Expense Tracking
  • Feedback Automation
  • File Management
  • File Transfer
  • Filtered Views
  • Follow-up Scheduling
  • Forecasting
  • Forms Management
  • Forum / Discussion Board
  • Gamification
  • Geographic Maps
  • Geolocation
  • Guided Problem Solving
  • Help Desk Integration
  • Historical Analysis
  • History Tracking
  • Human Resource Integration
  • ID Scan
  • IVR / Voice Recognition
  • Image Library
  • Inbox Management
  • Instant Messaging
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Labeling
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Lifecycle Management
  • Mail Merge
  • Mailing List Management
  • Meeting Management
  • Microsoft Outlook Integration
  • Milestone Tracking
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Company
  • Multi-Currency
  • Multi-Department / Project
  • Multi-Language
  • Multimedia Support
  • Multiple Data Sources
  • Multiple User Accounts
  • Opportunity Management
  • Order Approval
  • Order Confirmation
  • Order Management
  • Partial Payments
  • Partner Management
  • Partner Portal
  • Payroll Integration
  • Performance Management
  • Performance Metrics
  • Performance Reports
  • Permission Management
  • Personalized Profiles
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Price Management
  • Prioritizing
  • Product Catalog
  • Product Data Management
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Project Notes
  • Project Templates
  • Project Tracking
  • Projections
  • Proposal Generation
  • Purchase Order Management
  • Push Notifications
  • QuickBooks Integration
  • Quota Management
  • Quote Management
  • ROI Analytics
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Records Management
  • Recurring Billing
  • Recurring Tasks
  • Reminders
  • Remote File Access
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SMS Integration
  • SSL Security
  • Sales Analytics
  • Sales Forecasting
  • Sales Integration
  • Sales Orders
  • Sales Reporting
  • Sales Tracking
  • Scheduled Reporting
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Sentiment Analysis
  • Single Sign On
  • Social Advertising
  • Social Media Integration
  • Social Media Metrics
  • Social Network Marketing
  • Speech to Text
  • Spend Analysis
  • Status Reporting
  • Status Tracking
  • Stock Management
  • Subscription Management
  • Succession Planning
  • Summary Reports
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Team Calendars
  • Template Management
  • Territory Management
  • Text to Speech
  • Third Party Integration
  • Timeline Management
  • To-Do List
  • Transaction History
  • Trend Analysis
  • Two-Factor Authentication
  • User Management
  • User Photos
  • Vendor Managed Inventory
  • Vendor Management
  • Video Conferencing
  • Visitor Tracking
  • Visual Analytics
  • Voice Mail
  • Web Analytics
  • Web Forms
  • Web Traffic Reporting
  • Website Integration
  • Whiteboard
  • Widgets
  • Wiki
  • Workflow Management
  • eCommerce Integration
  • iCalendar Support

Total features 297

  • @mentions
  • A/B Testing
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Advertising Management
  • Alerts / Escalation
  • Analytics
  • Appointment Management
  • Approval Process Control
  • Auto-Dialer
  • Auto-Responders
  • Automated Sales
  • Automatic Backup
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Automatic Notifications
  • Avatars
  • Behavior Tracking
  • Billing & Invoicing
  • Budgeting
  • Business Analysis
  • Business Intelligence
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Call Center Management
  • Call Disposition
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Callback Scheduling
  • Caller ID
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Categorization
  • Chat
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contact Management
  • Content Filter
  • Content Library
  • Contract Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Custom Charts
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Mapping
  • Data Migration
  • Data Storage Management
  • Data Synchronization
  • Data Verification
  • Data Visualization
  • Desktop Notifications
  • Direct Mail Management
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop Interface
  • Drip Marketing
  • Duplicate Detection
  • Electronic Payments
  • Email Alerts
  • Email Distribution
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Profile
  • Employee Self Service
  • Engagement Analytics
  • Escalation Management
  • Event Calendar
  • Event Logs
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • Expense Tracking
  • Feedback Automation
  • File Management
  • File Transfer
  • Filtered Views
  • Follow-up Scheduling
  • Forecasting
  • Forms Management
  • Forum / Discussion Board
  • Gamification
  • Geographic Maps
  • Geolocation
  • Guided Problem Solving
  • Help Desk Integration
  • Historical Analysis
  • History Tracking
  • Human Resource Integration
  • ID Scan
  • IVR / Voice Recognition
  • Image Library
  • Inbox Management
  • Instant Messaging
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Labeling
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Lifecycle Management
  • Mail Merge
  • Mailing List Management
  • Meeting Management
  • Microsoft Outlook Integration
  • Milestone Tracking
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Company
  • Multi-Currency
  • Multi-Department / Project
  • Multi-Language
  • Multimedia Support
  • Multiple Data Sources
  • Multiple User Accounts
  • Opportunity Management
  • Order Approval
  • Order Confirmation
  • Order Management
  • Partial Payments
  • Partner Management
  • Partner Portal
  • Payroll Integration
  • Performance Management
  • Performance Metrics
  • Performance Reports
  • Permission Management
  • Personalized Profiles
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Price Management
  • Prioritizing
  • Product Catalog
  • Product Data Management
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Project Notes
  • Project Templates
  • Project Tracking
  • Projections
  • Proposal Generation
  • Purchase Order Management
  • Push Notifications
  • QuickBooks Integration
  • Quota Management
  • Quote Management
  • ROI Analytics
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Records Management
  • Recurring Billing
  • Recurring Tasks
  • Reminders
  • Remote File Access
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SMS Integration
  • SSL Security
  • Sales Analytics
  • Sales Forecasting
  • Sales Integration
  • Sales Orders
  • Sales Reporting
  • Sales Tracking
  • Scheduled Reporting
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Sentiment Analysis
  • Single Sign On
  • Social Advertising
  • Social Media Integration
  • Social Media Metrics
  • Social Network Marketing
  • Speech to Text
  • Spend Analysis
  • Status Reporting
  • Status Tracking
  • Stock Management
  • Subscription Management
  • Succession Planning
  • Summary Reports
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Team Calendars
  • Template Management
  • Territory Management
  • Text to Speech
  • Third Party Integration
  • Timeline Management
  • To-Do List
  • Transaction History
  • Trend Analysis
  • Two-Factor Authentication
  • User Management
  • User Photos
  • Vendor Managed Inventory
  • Vendor Management
  • Video Conferencing
  • Visitor Tracking
  • Visual Analytics
  • Voice Mail
  • Web Analytics
  • Web Forms
  • Web Traffic Reporting
  • Website Integration
  • Whiteboard
  • Widgets
  • Wiki
  • Workflow Management
  • eCommerce Integration
  • iCalendar Support
  • ActiveCampaign
  • Adobe Sign
  • Campaign Monitor
  • ClickDesk
  • CloudCall
  • Constant Contact
  • DevHub
  • Evolve IP Phone System
  • HelpOnClick Live Chat Software
  • HomeTrak
  • ActiveCampaign
  • Adobe Sign
  • Campaign Monitor
  • ClickDesk
  • CloudCall
  • Constant Contact
  • DevHub
  • Evolve IP Phone System
  • HelpOnClick Live Chat Software
  • HomeTrak