---
description: Compare Tracker vs XM for Strategy & Research for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Tracker vs XM for Strategy & Research | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Tracker \<span\>vs\</span\> XM for Strategy & Research](https://www.getapp.za.com/compare/91220/100394/tracker-rms/vs/strategy-and-research)

# Compare Tracker vs XM for Strategy & Research

Canonical: https://www.getapp.za.com/compare/91220/100394/tracker-rms/vs/strategy-and-research

> Detailed comparison between Tracker and XM for Strategy & Research. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Tracker | XM for Strategy & Research |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 186 | 424 |
| **Starting Price** | US$80,00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Tracker

- API
- Access Controls/Permissions
- Activity Tracking
- Assessment Management
- Collaboration Tools
- Customizable Reports
- Customizable Templates
- Dashboard
- Email Management
- Email Marketing
- Performance Metrics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Template Management
- Workflow Management

### XM for Strategy & Research

- API
- Access Controls/Permissions
- Activity Tracking
- Assessment Management
- Collaboration Tools
- Customizable Reports
- Customizable Templates
- Dashboard
- Email Management
- Email Marketing
- Performance Metrics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Template Management
- Workflow Management

## Links

- [View Tracker Profile](https://www.getapp.za.com/software/91220/tracker-rms)
- [View XM for Strategy & Research Profile](https://www.getapp.za.com/software/100394/strategy-and-research)
- [View Original Comparison](https://www.getapp.za.com/compare/91220/100394/tracker-rms/vs/strategy-and-research)

-----

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