WalkMe vs InMoment
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Overview
WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today’s overwhelming digital world. Using AI, analytics, guidance and automation, WalkMe’s transparent overlay assists users to complete tasks easily within any enterprise software, mobile app or website.
WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today’s overwhelming digital world. Using AI, analytics,...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
InMoment is a cloud-based CX software that helps midsize and large businesses collect and manage employee and customer feedback to improve brand experience.
InMoment is a cloud-based CX software that helps midsize and large businesses collect and manage employee and customer feedback to improve brand...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
3.7/ 5Features
4.3/ 5Customer Service
4.5/ 5Value for Money
3.9/ 5Ease of Use
4.1/ 5Features
4.0/ 5Customer Service
4.6/ 5Value for Money
4.2/ 5Features
Total features 83
- AI/Machine Learning
- API
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Escalation
- Alerts/Notifications
- Asset Categorization
- Asset Library
- Asynchronous Learning
- Audience Targeting
- Automatic Transcription
- Behavior Tracking
- Behavioral Analytics
- Benchmarking
- Blended Learning
- Built-in LMS
- CRM
- Call Recording
- Call Tracking
- Campaign Analytics
- Certification & Licensing
- Chat Transcript
- Churn Management
- Communication Management
- Competitive Analysis
- Contact Management
- Content Creation
- Content Library
- Content Management
- Contextual Guidance
- Corporate/Business
- Course Management
- Customer Activity Tracking
- Customer Database
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Integration
- Data Mapping
- Data Mining
- Data Quality Control
- Data Visualization
- Document Management
- Email Management
- Email Reminders
- Employee Coaching Tools
- Employee Handbook
- Employee Onboarding
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- For Contact Centers
- Forecasting
- Gamification
- Goal Management
- In-App Training
- Intent Recognition
- Interactive Content
- Interactive Reports
- Key Performance Indicators
- Keyword Filtering
- Keyword Tracking
- Knowledge Base Management
- Knowledge Management
- Launch Management
- Lead Management
- Learning Management
- Learning Paths/Tracks
- Live Chat
- Mobile Access
- Mobile Alerts
- Mobile Learning
- Modeling & Simulation
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Multi-Language
- Multi-Location
- Multiple Data Sources
- NPS Survey Structure
- Natural Language Processing
- Natural Language Search
- Negative Feedback Management
- Notes Management
- Orientation Workflow Management
- Performance Metrics
- Personalization
- Predictive Analytics
- Predictive Modeling
- Prioritization
- Profitability Analysis
- Progress Tracking
- Pulse Surveys
- Ratings/Reviews
- Real Time Comparisons
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Recommendations
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Retention Tracking
- Review Badge Management
- Review Monitoring
- Review Notification
- Review Request
- Review Sharing
- Rich Text Editor
- Role-Based Permissions
- SEO Management
- SMS Messaging
- Scorecards
- Search/Filter
- Self Service Data Preparation
- Self Service Portal
- Self Service Tools
- Self-paced Learning
- Sentiment Analysis
- Social Media Integration
- Social Media Monitoring
- Social Promotion
- Social Sharing
- Speech Recognition
- Speech Synthesis
- Strategic Planning
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Template Management
- Text Analysis
- Text Mining
- Third-Party Integrations
- Training Companies
- Training Management
- Trend Analysis
- Trend/Problem Indicators
- User Onboarding
- Virtual Assistant
- Visitor Tracking
- Visual Analytics
- Website Integration
- Widgets
- Workflow Management
Total features 115
- AI/Machine Learning
- API
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Escalation
- Alerts/Notifications
- Asset Categorization
- Asset Library
- Asynchronous Learning
- Audience Targeting
- Automatic Transcription
- Behavior Tracking
- Behavioral Analytics
- Benchmarking
- Blended Learning
- Built-in LMS
- CRM
- Call Recording
- Call Tracking
- Campaign Analytics
- Certification & Licensing
- Chat Transcript
- Churn Management
- Communication Management
- Competitive Analysis
- Contact Management
- Content Creation
- Content Library
- Content Management
- Contextual Guidance
- Corporate/Business
- Course Management
- Customer Activity Tracking
- Customer Database
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Integration
- Data Mapping
- Data Mining
- Data Quality Control
- Data Visualization
- Document Management
- Email Management
- Email Reminders
- Employee Coaching Tools
- Employee Handbook
- Employee Onboarding
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- For Contact Centers
- Forecasting
- Gamification
- Goal Management
- In-App Training
- Intent Recognition
- Interactive Content
- Interactive Reports
- Key Performance Indicators
- Keyword Filtering
- Keyword Tracking
- Knowledge Base Management
- Knowledge Management
- Launch Management
- Lead Management
- Learning Management
- Learning Paths/Tracks
- Live Chat
- Mobile Access
- Mobile Alerts
- Mobile Learning
- Modeling & Simulation
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Multi-Language
- Multi-Location
- Multiple Data Sources
- NPS Survey Structure
- Natural Language Processing
- Natural Language Search
- Negative Feedback Management
- Notes Management
- Orientation Workflow Management
- Performance Metrics
- Personalization
- Predictive Analytics
- Predictive Modeling
- Prioritization
- Profitability Analysis
- Progress Tracking
- Pulse Surveys
- Ratings/Reviews
- Real Time Comparisons
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Recommendations
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Retention Tracking
- Review Badge Management
- Review Monitoring
- Review Notification
- Review Request
- Review Sharing
- Rich Text Editor
- Role-Based Permissions
- SEO Management
- SMS Messaging
- Scorecards
- Search/Filter
- Self Service Data Preparation
- Self Service Portal
- Self Service Tools
- Self-paced Learning
- Sentiment Analysis
- Social Media Integration
- Social Media Monitoring
- Social Promotion
- Social Sharing
- Speech Recognition
- Speech Synthesis
- Strategic Planning
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Template Management
- Text Analysis
- Text Mining
- Third-Party Integrations
- Training Companies
- Training Management
- Trend Analysis
- Trend/Problem Indicators
- User Onboarding
- Virtual Assistant
- Visitor Tracking
- Visual Analytics
- Website Integration
- Widgets
- Workflow Management
Integrations
- 2Checkout
- AWS Systems Manager
- Alchemer
- Apple Business Essentials
- Auth0
- BambooHR
- Campaign Monitor by Marigold
- Capgemini Intelligent Automation Platform
- Capsule
- ClickSend
- Contentsquare
- Coupa
- Custify
- Databricks
- Deputy
- Docparser
- Docusign
- Dropbox Business
- Dynamics 365
- Egnyte
- Eventbrite
- Forethought
- Freshdesk
- Fullstory
- Gainsight CS
- Glasshouse
- Gmail
- Google Analytics 360
- Google My Business Review Manager
- Google Sheets
- Heap
- Hootsuite
- HubSpot CMS Hub
- HubSpot CRM
- Intercom
- Keap
- LiveAgent
- LogRocket
- Mailchimp
- Mailjet
- Marketo Engage
- Meta for Business
- Microsoft Power BI
- Mixpanel
- Nimble
- Okta
- Olark
- OneLogin
- OpenTable
- Oracle Eloqua Marketing Automation
- OutreachCRM
- PersistIQ
- Phonic
- Propel
- Quantum Metric
- Quickbase
- RD Station
- Rethink
- RingCentral Contact Center
- RingCentral Engage Digital
- RingCentral Engage Voice
- RizePoint
- Salesforce Platform
- Segment
- SendGrid
- ServiceNow
- SessionCam
- Shopify
- Slack
- Splunk Enterprise
- Stripe
- Tableau
- TaskRay
- Tethr
- Track
- TrackVia
- Tradeshift
- Trello
- Trustpilot
- Tungsten Insight
- Twilio
- Twitter/X
- Unbounce
- Veeva CRM
- Voxpopme
- Workday Enterprise Management Cloud
- Zendesk AI
- Zendesk Suite
- Zoho CRM
- inQuba Journey Analytics
- toast CRM
- 2Checkout
- AWS Systems Manager
- Alchemer
- Apple Business Essentials
- Auth0
- BambooHR
- Campaign Monitor by Marigold
- Capgemini Intelligent Automation Platform
- Capsule
- ClickSend
- Contentsquare
- Coupa
- Custify
- Databricks
- Deputy
- Docparser
- Docusign
- Dropbox Business
- Dynamics 365
- Egnyte
- Eventbrite
- Forethought
- Freshdesk
- Fullstory
- Gainsight CS
- Glasshouse
- Gmail
- Google Analytics 360
- Google My Business Review Manager
- Google Sheets
- Heap
- Hootsuite
- HubSpot CMS Hub
- HubSpot CRM
- Intercom
- Keap
- LiveAgent
- LogRocket
- Mailchimp
- Mailjet
- Marketo Engage
- Meta for Business
- Microsoft Power BI
- Mixpanel
- Nimble
- Okta
- Olark
- OneLogin
- OpenTable
- Oracle Eloqua Marketing Automation
- OutreachCRM
- PersistIQ
- Phonic
- Propel
- Quantum Metric
- Quickbase
- RD Station
- Rethink
- RingCentral Contact Center
- RingCentral Engage Digital
- RingCentral Engage Voice
- RizePoint
- Salesforce Platform
- Segment
- SendGrid
- ServiceNow
- SessionCam
- Shopify
- Slack
- Splunk Enterprise
- Stripe
- Tableau
- TaskRay
- Tethr
- Track
- TrackVia
- Tradeshift
- Trello
- Trustpilot
- Tungsten Insight
- Twilio
- Twitter/X
- Unbounce
- Veeva CRM
- Voxpopme
- Workday Enterprise Management Cloud
- Zendesk AI
- Zendesk Suite
- Zoho CRM
- inQuba Journey Analytics
- toast CRM
