Five9 vs Zoho Desk

 

Five9

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Zoho Desk

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

N/A US$12,00/month
Free
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Activity Dashboard
Automatic Notifications
CRM Integration
Call Monitoring
Call Recording
Call Reporting
Call Routing
Call Transfer
Chat
Customizable Branding
Email Integration
Instant Messaging
Knowledge Base
Live / Video Conferencing
Monitoring
Multi-Channel Communication
Prioritizing
Real Time Monitoring
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Ticket Management
Voice Mail

Integrations

Bitium
Customer Thermometer
Freshdesk
Grow
Invoca
Logicbox
NetSuite
PlayVox
Salesforce Sales Cloud
Salesforce Service Cloud
Workato
Zoho Analytics
Zoho CRM
Zoho Cliq
Zoho Creator
Zoho Flow
Zoho Forms
Zoho Projects
Zoho SalesIQ
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