Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support
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Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support
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Starting from

US$100,00/month

  • Subscription

Starting from

N/A

  • Subscription

Overall rating

4,2 /5
(377)
Ease of Use
4,2/5
Features & Functionality
4,1/5
Customer Service
4,3/5
Value for Money
4/5

Overall rating

4,6 /5
(1 200)
Ease of Use
4,6/5
Features & Functionality
4,5/5
Customer Service
4,5/5
Value for Money
4,5/5

Total features 73

  • API
  • Anti Spam
  • Auto-Dialer
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • CRM Integration
  • Call Center Management
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Transfer
  • Callback Scheduling
  • Campaign Management
  • Chat
  • Compliance Management
  • Computer Telephony Integration
  • Contact Database
  • Contact History
  • Customer Segmentation
  • Customizable Reporting
  • Data Import/Export
  • Distribution Management
  • Drag & Drop Interface
  • Employee Management
  • Feedback Collection
  • Feedback Management
  • Historical Analysis
  • IVR / Voice Recognition
  • Instant Messaging
  • Lead Assignment
  • Lead Generation
  • Mobile Workforce Control
  • Multi-Channel Communication
  • Multi-Channel Management
  • Predictive Dialer
  • Prioritizing
  • Productivity Reporting
  • Progressive Dialing
  • Projections
  • Quality Control
  • Queue Manager
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Request Assignment
  • Request Routing
  • Search Functionality
  • Self Service Portal
  • Social Media Integration
  • Social Network Marketing
  • Social Performance Management
  • Survey Management
  • Surveys & Feedback
  • Text to Speech
  • Third Party Integration
  • Video Conferencing
  • Voice Mail

Total features 1

  • API
  • Anti Spam
  • Auto-Dialer
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • CRM Integration
  • Call Center Management
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Transfer
  • Callback Scheduling
  • Campaign Management
  • Chat
  • Compliance Management
  • Computer Telephony Integration
  • Contact Database
  • Contact History
  • Customer Segmentation
  • Customizable Reporting
  • Data Import/Export
  • Distribution Management
  • Drag & Drop Interface
  • Employee Management
  • Feedback Collection
  • Feedback Management
  • Historical Analysis
  • IVR / Voice Recognition
  • Instant Messaging
  • Lead Assignment
  • Lead Generation
  • Mobile Workforce Control
  • Multi-Channel Communication
  • Multi-Channel Management
  • Predictive Dialer
  • Prioritizing
  • Productivity Reporting
  • Progressive Dialing
  • Projections
  • Quality Control
  • Queue Manager
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Request Assignment
  • Request Routing
  • Search Functionality
  • Self Service Portal
  • Social Media Integration
  • Social Network Marketing
  • Social Performance Management
  • Survey Management
  • Surveys & Feedback
  • Text to Speech
  • Third Party Integration
  • Video Conferencing
  • Voice Mail
  • BirdEye
  • Bitium
  • EducationFolder
  • Enplug
  • Freshdesk
  • Grow
  • Invoca
  • Logicbox
  • NetSuite
  • Salesforce Sales Cloud
  • BirdEye
  • Bitium
  • EducationFolder
  • Enplug
  • Freshdesk
  • Grow
  • Invoca
  • Logicbox
  • NetSuite
  • Salesforce Sales Cloud