Five9

Cloud contact and call center software
(377 reviews)
Learn More

ConnectWise Control

Remote meeting platform for resolving customers' queries
(1640 reviews)
Learn More

Overview

Overview

Overview

Platforms Supported

Platforms Supported

Platforms Supported

Web Based Web Based
Web Based
iPhone App iPhone App
iPhone App
Android App Android App
Android App
Windows App Windows App
Windows App

Support Options

Support Options

Support Options

FAQs FAQs
FAQs
Forum Forum
Forum
Knowledge Base Knowledge Base
Knowledge Base
Online Support Online Support
Online Support
Phone Support Phone Support
Phone Support
Video Tutorials Video Tutorials
Video Tutorials

Pricing

Pricing

Pricing

Starting From

Starting From

Starting From

US$100,00/month
US$24,00/month
Subscription Subscription
Subscription

Reviews

Reviews

Reviews

Overall rating Overall rating
Overall rating
Ease of use Ease of use
Ease of use
Value for money Value for money
Value for money
Customer support Customer support
Customer support

Features

Features

Features

API API
API
Activity Dashboard Activity Dashboard
Activity Dashboard
Anti Spam Anti Spam
Anti Spam
Application Sharing Application Sharing
Application Sharing
Auditing Auditing
Auditing
Auto-Dialer Auto-Dialer
Auto-Dialer
Automatic Call Distribution Automatic Call Distribution
Automatic Call Distribution
Automatic Lead Distribution Automatic Lead Distribution
Automatic Lead Distribution
CRM Integration CRM Integration
CRM Integration
Call Center Management Call Center Management
Call Center Management
Call List Management Call List Management
Call List Management
Call Monitoring Call Monitoring
Call Monitoring
Call Recording Call Recording
Call Recording
Call Reporting Call Reporting
Call Reporting
Call Routing Call Routing
Call Routing
Call Scripting Call Scripting
Call Scripting
Call Transfer Call Transfer
Call Transfer
Callback Scheduling Callback Scheduling
Callback Scheduling
Campaign Management Campaign Management
Campaign Management
Chat Chat
Chat
Collaboration Tools Collaboration Tools
Collaboration Tools
Collaborative Workspace Collaborative Workspace
Collaborative Workspace
Communication Management Communication Management
Communication Management
Compliance Management Compliance Management
Compliance Management
Computer Telephony Integration Computer Telephony Integration
Computer Telephony Integration
Contact Database Contact Database
Contact Database
Contact History Contact History
Contact History
Customizable Reporting Customizable Reporting
Customizable Reporting
Data Import/Export Data Import/Export
Data Import/Export
Desktop Virtualization Desktop Virtualization
Desktop Virtualization
Distribution Management Distribution Management
Distribution Management
Drag & Drop Interface Drag & Drop Interface
Drag & Drop Interface
Email Invitations & Reminders Email Invitations & Reminders
Email Invitations & Reminders
Employee Management Employee Management
Employee Management
Feedback Collection Feedback Collection
Feedback Collection
Feedback Management Feedback Management
Feedback Management
File Transfer File Transfer
File Transfer
Help Desk Management Help Desk Management
Help Desk Management
Historical Analysis Historical Analysis
Historical Analysis
IVR / Voice Recognition IVR / Voice Recognition
IVR / Voice Recognition
Instant Messaging Instant Messaging
Instant Messaging
Issue Management Issue Management
Issue Management
Issue Tracking Issue Tracking
Issue Tracking
Lead Assignment Lead Assignment
Lead Assignment
Lead Generation Lead Generation
Lead Generation
Meeting Management Meeting Management
Meeting Management
Mobile Integration Mobile Integration
Mobile Integration
Mobile Workforce Control Mobile Workforce Control
Mobile Workforce Control
Monitoring Monitoring
Monitoring
Multi-Channel Communication Multi-Channel Communication
Multi-Channel Communication
Multi-Channel Management Multi-Channel Management
Multi-Channel Management
Predictive Dialer Predictive Dialer
Predictive Dialer
Prioritizing Prioritizing
Prioritizing
Productivity Reporting Productivity Reporting
Productivity Reporting
Progressive Dialing Progressive Dialing
Progressive Dialing
Projections Projections
Projections
Quality Control Quality Control
Quality Control
Queue Manager Queue Manager
Queue Manager
Real Time Analytics Real Time Analytics
Real Time Analytics
Real Time Data Real Time Data
Real Time Data
Real Time Monitoring Real Time Monitoring
Real Time Monitoring
Real Time Reporting Real Time Reporting
Real Time Reporting
Remote Access Remote Access
Remote Access
Remote Control Remote Control
Remote Control
Remote File Access Remote File Access
Remote File Access
Remote Monitoring Remote Monitoring
Remote Monitoring
Reporting & Statistics Reporting & Statistics
Reporting & Statistics
Request Assignment Request Assignment
Request Assignment
Request Routing Request Routing
Request Routing
Role-Based Permissions Role-Based Permissions
Role-Based Permissions
Search Functionality Search Functionality
Search Functionality
Self Service Portal Self Service Portal
Self Service Portal
Social Media Integration Social Media Integration
Social Media Integration
Social Network Marketing Social Network Marketing
Social Network Marketing
Social Performance Management Social Performance Management
Social Performance Management
Survey Management Survey Management
Survey Management
Surveys & Feedback Surveys & Feedback
Surveys & Feedback
Text to Speech Text to Speech
Text to Speech
Third Party Integration Third Party Integration
Third Party Integration
Two-Factor Authentication Two-Factor Authentication
Two-Factor Authentication
Video Conferencing Video Conferencing
Video Conferencing
Voice Mail Voice Mail
Voice Mail

Integrations

Integrations

Integrations

Bitium Bitium
Bitium
ConnectWise Automate ConnectWise Automate
ConnectWise Automate
ConnectWise Manage ConnectWise Manage
ConnectWise Manage
EducationFolder EducationFolder
EducationFolder
Freshdesk Freshdesk
Freshdesk
Grow Grow
Grow
ITBoost ITBoost
ITBoost
Invoca Invoca
Invoca
Logicbox Logicbox
Logicbox
MSP360 Backup MSP360 Backup
MSP360 Backup
Naverisk Naverisk
Naverisk
NetSuite NetSuite
NetSuite
Salesforce Sales Cloud Salesforce Sales Cloud
Salesforce Sales Cloud
Salesforce Service Cloud Salesforce Service Cloud
Salesforce Service Cloud
Slaask Slaask
Slaask
SolarWinds Passportal SolarWinds Passportal
SolarWinds Passportal
Zendesk Zendesk
Zendesk
injixo injixo
injixo