Five9 vs Freshdesk

 

Five9

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Freshdesk

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

N/A €19,00/month
Free
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
CRM Integration
Call Monitoring
Call Recording
Call Reporting
Call Routing
Call Transfer
Chat
Custom Fields
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Email Integration
Instant Messaging
Real Time Analytics
Real Time Reporting
Reminders
Reporting & Statistics
Social Media Integration
Third Party Integration
Video Conferencing
Voice Mail

Integrations

Bitium
Constant Contact
Freshdesk
Grow
HelpOnClick Live Chat Software
Instapage
Invoca
Logicbox
NetSuite
Nimble
Olark live chat
Pipeliner CRM
PlayVox
Salesforce Sales Cloud
Salesforce Service Cloud
SeamlessGov
WorkflowMax
Zapier
injixo