Five9 vs RingCentral Contact Center

 

Five9

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RingCentral Contact Center

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

N/A N/A
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Activity Dashboard
CRM Integration
Call Monitoring
Call Recording
Call Reporting
Call Routing
Call Transfer
Chat
Contact History
Instant Messaging
Live / Video Conferencing
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Voice Mail

Integrations

Bitium
Box
Dropbox
Freshdesk
Grow
Invoca
Logicbox
NetSuite
Office 365
PlayVox
RingCentral
Salesboom CRM
Salesforce Sales Cloud
Salesforce Service Cloud
Salesmate
ServiceNow
Workato
Zendesk
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