---
description: Compare Five9 vs Readymode for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Five9 vs Readymode | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Call Center Workforce Management Software](/directory/3707/call-center-workforce-management/software) > [Five9 \<span\>vs\</span\> Readymode](https://www.getapp.za.com/compare/91276/107701/five9/vs/xencall)

# Compare Five9 vs Readymode

Canonical: https://www.getapp.za.com/compare/91276/107701/five9/vs/xencall

> Detailed comparison between Five9 and Readymode. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Five9 | Readymode |
| **Overall rating** | 4.2/5 | 4.6/5 |
| **Total Reviews** | 481 | 136 |
| **Starting Price** | US$159,00 | US$199,00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (On-Premise), Linux (On-Premise), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### Five9

- API
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Email Management
- FCC Compliance
- Inbound Call Center
- Live Chat
- Monitoring
- Performance Management
- Progressive Dialer
- Real-Time Data

### Readymode

- API
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Email Management
- FCC Compliance
- Inbound Call Center
- Live Chat
- Monitoring
- Performance Management
- Progressive Dialer
- Real-Time Data

## Links

- [View Five9 Profile](https://www.getapp.za.com/software/91276/five9)
- [View Readymode Profile](https://www.getapp.za.com/software/107701/xencall)
- [View Original Comparison](https://www.getapp.za.com/compare/91276/107701/five9/vs/xencall)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Five9 vs Readymode | GetApp South Africa 2026","description":"Compare Five9 vs Readymode for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/91276/107701/five9/vs/xencall","about":[{"@id":"https://www.getapp.za.com/software/91276/five9#software"},{"@id":"https://www.getapp.za.com/software/107701/xencall#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/91276/107701/five9/vs/xencall#breadcrumblist"},"@id":"https://www.getapp.za.com/compare/91276/107701/five9/vs/xencall#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.za.com/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.getapp.za.com/#organization"}},{"name":"Five9","description":"Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more\n\nFive9 is a cloud contact center solution, which brings the power of Practical AI to thousands of call centers worldwide. Since 2001, Five9 has helped customers create great omnichannel customer experiences. Triple agent talk time with smart dialers that automatically skip no-answers and busy signals to ensure the next prospect is available when the next agent is ready. Use intelligent routing to get calls to the right agents and derive customer intent data to predict the best next steps for agents. Provide intuitive self-service options with Five9's IVR. \n\nFive9 brings Practical AI to contact centers to increase agents' effectiveness and efficiency, and create great customer experiences every time on every channel - phone, chat, mobile, email, social and more. Use intelligent routing to ensure the call gets to the right agent and use customer intent data to provide agents with the best next steps before they even pick up the phone. Offer customers intuitive self-service options for common injuries with an easy to set up IVR so that agents can focus on high-value interactions. \n\nImprove agent talk time with four different dialing modes that automatically skip no-answers and busy signals so agents can spend more time talking to live prospects. Visually dynamic dashboards offer real-time and historic reporting and analytics so users are always on top of their contact center's performance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4292cb89-cc4a-4908-94c5-26658f67f5d0.png","url":"https://www.getapp.za.com/software/91276/five9","@id":"https://www.getapp.za.com/software/91276/five9#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":481},"offers":{"price":"159","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows on premise, Linux on premise, Platform ipad"},{"name":"Readymode","description":"Readymode is a cloud-based outbound customer engagement platform for call centers and sales teams. Our all-in-one platform empowers businesses to engage smarter, connect more, and grow their revenue. Along with an industry-leading predictive dialer, our outbound calling solutions include advanced features like fully integrated CRM, built-in compliance tools, and real-time reporting and analytics. Readymode is at the core of the conversation: we’re designed for businesses that want to maximize productivity and scale affordably. We are the leading choice for customer outreach and engagement.\n\nWith Readymode you get crystal-clear voice with Tier 1 carriers, unlimited outbound minutes, $0 set-up fees, and complete implementation so you’re up and running quickly.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ea0d7a30-c3fc-4b0a-b15a-df2066e2a6a0.jpeg","url":"https://www.getapp.za.com/software/107701/xencall","@id":"https://www.getapp.za.com/software/107701/xencall#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":136},"offers":{"price":"199","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.za.com/compare/91276/107701/five9/vs/xencall#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Center Workforce Management Software","position":2,"item":"/directory/3707/call-center-workforce-management/software","@type":"ListItem"},{"name":"Five9 vs Readymode","position":3,"item":"https://www.getapp.za.com/compare/91276/107701/five9/vs/xencall","@type":"ListItem"}]}]}
</script>