---
description: Compare Five9 vs Cisco AnyConnect for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Five9 vs Cisco AnyConnect | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Call Center Workforce Management Software](/directory/3707/call-center-workforce-management/software) > [Five9 \<span\>vs\</span\> Cisco AnyConnect](https://www.getapp.za.com/compare/91276/134079/five9/vs/vpn-and-endpoint-security-clients)

# Compare Five9 vs Cisco AnyConnect

Canonical: https://www.getapp.za.com/compare/91276/134079/five9/vs/vpn-and-endpoint-security-clients

> Detailed comparison between Five9 and Cisco AnyConnect. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Five9 | Cisco AnyConnect |
| **Overall rating** | 4.2/5 | 4.6/5 |
| **Total Reviews** | 482 | 978 |
| **Starting Price** | US$159,00 | - |
| **Free Trial** | No | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (On-Premise), Linux (On-Premise), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation | Videos |

## Key features

### Five9

- API
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Customizable Reports
- FCC Compliance
- Integrations Management
- KPI Monitoring
- Monitoring
- Performance Management
- Real-Time Data
- Real-Time Monitoring
- Recording
- Reporting & Statistics

### Cisco AnyConnect

- API
- Application Security
- Encryption
- Real-Time Monitoring
- Reporting & Statistics

## Links

- [View Five9 Profile](https://www.getapp.za.com/software/91276/five9)
- [View Cisco AnyConnect Profile](https://www.getapp.za.com/software/134079/vpn-and-endpoint-security-clients)
- [View Original Comparison](https://www.getapp.za.com/compare/91276/134079/five9/vs/vpn-and-endpoint-security-clients)

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