---
description: Compare Five9 vs VoiceGuide IVR for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Five9 vs VoiceGuide IVR | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Call Center Workforce Management Software](/directory/3707/call-center-workforce-management/software) > [Five9 \<span\>vs\</span\> VoiceGuide IVR](https://www.getapp.za.com/compare/91276/2051304/five9/vs/voiceguide-ivr)

# Compare Five9 vs VoiceGuide IVR

Canonical: https://www.getapp.za.com/compare/91276/2051304/five9/vs/voiceguide-ivr

> Detailed comparison between Five9 and VoiceGuide IVR. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Five9 | VoiceGuide IVR |
| **Overall rating** | 4.2/5 | 5.0/5 |
| **Total Reviews** | 482 | 2 |
| **Starting Price** | US$159,00 | US$99,00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (On-Premise), Linux (On-Premise), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation |

## Key features

### Five9

- API
- Auto-Dialer
- Automatic Call Distribution
- Call Logging
- Call Scripting
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Live Chat
- Monitoring
- Phone Key Input
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Survey/Poll Management
- Surveys & Feedback

### VoiceGuide IVR

- API
- Auto-Dialer
- Automatic Call Distribution
- Call Logging
- Call Scripting
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Live Chat
- Monitoring
- Phone Key Input
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View Five9 Profile](https://www.getapp.za.com/software/91276/five9)
- [View VoiceGuide IVR Profile](https://www.getapp.za.com/software/2051304/voiceguide-ivr)
- [View Original Comparison](https://www.getapp.za.com/compare/91276/2051304/five9/vs/voiceguide-ivr)

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