---
description: Compare Five9 vs Calabrio ONE for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Five9 vs Calabrio ONE | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Five9 \<span\>vs\</span\> Calabrio ONE](https://www.getapp.za.com/compare/91276/2073149/five9/vs/calabrio-one-suite)

# Compare Five9 vs Calabrio ONE

Canonical: https://www.getapp.za.com/compare/91276/2073149/five9/vs/calabrio-one-suite

> Detailed comparison between Five9 and Calabrio ONE. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Five9 | Calabrio ONE |
| **Overall rating** | 4.2/5 | 4.5/5 |
| **Total Reviews** | 484 | 263 |
| **Starting Price** | US$159,00 | US$295,00 |
| **Free Trial** | No | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (On-Premise), Linux (On-Premise), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Five9

- AI/Machine Learning
- API
- Archiving & Retention
- Blended Call Center
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Customizable Reports
- Employee Scheduling
- Inbound Call Center
- KPI Monitoring
- Live Chat
- Monitoring
- Performance Management
- Real-Time Data
- Recording
- Surveys & Feedback
- Video Conferencing

### Calabrio ONE

- AI/Machine Learning
- API
- Archiving & Retention
- Blended Call Center
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Customizable Reports
- Employee Scheduling
- Inbound Call Center
- KPI Monitoring
- Live Chat
- Monitoring
- Performance Management
- Real-Time Data
- Recording
- Surveys & Feedback
- Video Conferencing

## Links

- [View Five9 Profile](https://www.getapp.za.com/software/91276/five9)
- [View Calabrio ONE Profile](https://www.getapp.za.com/software/2073149/calabrio-one-suite)
- [View Original Comparison](https://www.getapp.za.com/compare/91276/2073149/five9/vs/calabrio-one-suite)

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