Five9 vs LiveChat

 

Five9

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LiveChat

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

N/A US$16,00/month
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Activity Dashboard
CRM Integration
Call Monitoring
Call Recording
Call Reporting
Call Routing
Call Transfer
Chat
Contact History
Customizable Branding
Email Integration
Instant Messaging
Live / Video Conferencing
Multi-Channel Communication
Real Time Monitoring
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Ticket Management
Voice Mail

Integrations

ActiveCampaign
Bitium
Campaign Monitor
Cayzu
Freshdesk
Grow
Invoca
Logicbox
NetSuite
PlayVox
Salesforce Sales Cloud
Salesforce Service Cloud
Talkdesk
Toonimo
VidGrid
Vision Helpdesk
Zendesk
amoCRM
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