Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
Pipedrive is a CRM & pipeline management tool for small and medium sized sales teams that helps users focus on actions that matter

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

US$100,00/month

  • Subscription

Starting from

US$15,00/month

  • Subscription

Overall rating

4,2 /5
(377)
Ease of Use
4,2/5
Features & Functionality
4,1/5
Customer Service
4,3/5
Value for Money
4/5

Overall rating

4,5 /5
(2 244)
Ease of Use
4,6/5
Features & Functionality
4,3/5
Customer Service
4,4/5
Value for Money
4,5/5

Total features 73

  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Anti Spam
  • Auto-Dialer
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Automatic Notifications
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Call Center Management
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Transfer
  • Callback Scheduling
  • Campaign Management
  • Chat
  • Click Tracking
  • Collaboration Tools
  • Compliance Management
  • Computer Telephony Integration
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contact Management
  • Custom Fields
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Distribution Management
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Duplicate Detection
  • Email Integration
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Management
  • Feedback Collection
  • Feedback Management
  • File Management
  • Filtered Views
  • Follow-up Scheduling
  • Forecasting
  • Goal Setting / Tracking
  • Historical Analysis
  • IVR / Voice Recognition
  • Inbox Management
  • Instant Messaging
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Mobile Integration
  • Mobile Workforce Control
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Currency
  • Opportunity Management
  • Permission Management
  • Pipeline Management
  • Pipeline Reports
  • Planning Tools
  • Predictive Dialer
  • Prioritizing
  • Productivity Reporting
  • Progressive Dialing
  • Projections
  • Quality Control
  • Queue Manager
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Receiving
  • Reminders
  • Reporting & Statistics
  • Request Assignment
  • Request Routing
  • Role-Based Permissions
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Sales Tracking
  • Search Functionality
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Social Network Marketing
  • Social Performance Management
  • Status Tracking
  • Summary Reports
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Scheduling
  • Template Management
  • Text to Speech
  • Third Party Integration
  • To-Do List
  • Video Conferencing
  • Visual Analytics
  • Voice Mail
  • Workflow Management

Total features 88

  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Anti Spam
  • Auto-Dialer
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Automatic Notifications
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Call Center Management
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Transfer
  • Callback Scheduling
  • Campaign Management
  • Chat
  • Click Tracking
  • Collaboration Tools
  • Compliance Management
  • Computer Telephony Integration
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contact Management
  • Custom Fields
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Distribution Management
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Duplicate Detection
  • Email Integration
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Management
  • Feedback Collection
  • Feedback Management
  • File Management
  • Filtered Views
  • Follow-up Scheduling
  • Forecasting
  • Goal Setting / Tracking
  • Historical Analysis
  • IVR / Voice Recognition
  • Inbox Management
  • Instant Messaging
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Mobile Integration
  • Mobile Workforce Control
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Currency
  • Opportunity Management
  • Permission Management
  • Pipeline Management
  • Pipeline Reports
  • Planning Tools
  • Predictive Dialer
  • Prioritizing
  • Productivity Reporting
  • Progressive Dialing
  • Projections
  • Quality Control
  • Queue Manager
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Receiving
  • Reminders
  • Reporting & Statistics
  • Request Assignment
  • Request Routing
  • Role-Based Permissions
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Sales Tracking
  • Search Functionality
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Social Network Marketing
  • Social Performance Management
  • Status Tracking
  • Summary Reports
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Scheduling
  • Template Management
  • Text to Speech
  • Third Party Integration
  • To-Do List
  • Video Conferencing
  • Visual Analytics
  • Voice Mail
  • Workflow Management
  • ActiveCampaign
  • Acuity Scheduling
  • Bitium
  • EducationFolder
  • Freshdesk
  • Grow
  • Help Scout
  • HubSpot Marketing Hub
  • Invoca
  • Logicbox
  • ActiveCampaign
  • Acuity Scheduling
  • Bitium
  • EducationFolder
  • Freshdesk
  • Grow
  • Help Scout
  • HubSpot Marketing Hub
  • Invoca
  • Logicbox