---
description: Compare Nextiva vs FluentStream for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Nextiva vs FluentStream | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Nextiva \<span\>vs\</span\> FluentStream](https://www.getapp.za.com/compare/91289/103301/nextiva/vs/fluentstream)

# Compare Nextiva vs FluentStream

Canonical: https://www.getapp.za.com/compare/91289/103301/nextiva/vs/fluentstream

> Detailed comparison between Nextiva and FluentStream. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Nextiva | FluentStream |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 919 | 71 |
| **Starting Price** | US$25,00 | US$20,00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Nextiva

- Automatic Call Distribution
- CRM
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Routing
- Computer Telephony Integration
- Customizable Reports
- Live Chat
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Predictive Dialer
- Queue Management
- Reporting/Analytics
- Screen Sharing
- Video Conferencing
- VoIP Connection
- Voice Mail

### FluentStream

- Automatic Call Distribution
- CRM
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Routing
- Computer Telephony Integration
- Customizable Reports
- Live Chat
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Predictive Dialer
- Queue Management
- Reporting/Analytics
- Screen Sharing
- Video Conferencing
- VoIP Connection
- Voice Mail

## Links

- [View Nextiva Profile](https://www.getapp.za.com/software/91289/nextiva)
- [View FluentStream Profile](https://www.getapp.za.com/software/103301/fluentstream)
- [View Original Comparison](https://www.getapp.za.com/compare/91289/103301/nextiva/vs/fluentstream)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Nextiva vs FluentStream | GetApp South Africa 2026","description":"Compare Nextiva vs FluentStream for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/91289/103301/nextiva/vs/fluentstream","about":[{"@id":"https://www.getapp.za.com/software/91289/nextiva#software"},{"@id":"https://www.getapp.za.com/software/103301/fluentstream#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/91289/103301/nextiva/vs/fluentstream#breadcrumblist"},"@id":"https://www.getapp.za.com/compare/91289/103301/nextiva/vs/fluentstream#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.getapp.za.com/#organization"},"inLanguage":"en-ZA","isPartOf":{"@id":"https://www.getapp.za.com/#website"}},{"name":"Nextiva","description":"Nextiva is a cloud-based AI customer experience management platform that consolidates business phone (VoIP), omnichannel communication, CRM, and analytics into a single unified workspace. Designed for mid-size to enterprise-level organizations, Nextiva supports inbound and outbound voice, SMS, email, chat, and social media interactions, routing them through a centralized agent interface. Core capabilities include intelligent call routing, IVR, call recording, voicemail transcription, real-time and historical reporting, and workflow automation across communication channels.\n\nNextiva extends beyond traditional UCaaS by integrating customer journey data with live interaction tools, giving agents and supervisors contextual visibility into customer history at the point of contact. The platform supports CRM integrations, team collaboration features, and configurable dashboards that surface key performance metrics for contact center operations. Deployment is fully cloud-hosted, requiring no on-premise hardware, and scales to support distributed and remote teams across multiple locations.\n\nTarget industries include healthcare, financial services, retail, and professional services, where high-volume customer communication and compliance requirements demand reliable, auditable infrastructure. Administrators can configure role-based access, call flows, and automation rules without developer intervention, reducing dependency on IT for day-to-day operational changes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3a1e827-b82d-4d6d-824a-4fde7634f547.png","url":"https://www.getapp.za.com/software/91289/nextiva","@id":"https://www.getapp.za.com/software/91289/nextiva#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":919,"ratingValue":4.6},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"FluentStream","description":"FluentStream: Reliable Communication for Enhanced Productivity\n\nFluentStream is a comprehensive, reliable communication solution specifically designed to meet the unique needs of small and mid-sized businesses (SMBs). With a user-friendly, customizable interface and a range of advanced features, FluentStream simplifies business communication, enhances productivity, and improves customer satisfaction.\n\nEffortlessly make and receive calls from anywhere with FluentStream's cloud calling feature. Seamlessly integrate your phone system across devices and enjoy crystal-clear voice quality. Take control of your communication infrastructure with intuitive system administration tools, including call monitoring and transfer. Leverage FluentStream's analytics to gain valuable insights into your communication performance and optimize your customer interactions. Supercharge your sales team with advanced features like Voicemail Drop, Salesforce Integration, and Returned Call Routing. Experience flexible communication services and unlock the full potential of your organization with FluentStream.\n\nWith FluentStream, you get: \nCloud Calling: Make and receive calls from anywhere, anytime, with crystal-clear voice quality and seamless integration.\nIntuitive Tools: Effortlessly monitor and transfer calls with the Live Manager's drag-and-drop interface. Customize your phone system for a tailored experience.\nAnalytics: Gain valuable insights with detailed reports on interaction history, response times, and individual stats. Optimize customer interactions and improve team productivity.\nMobile Connectivity: Stay connected on the go with the FluentStream mobile app for Android and iOS. Never miss important conversations or messages.\nAdvanced Sales Features: Supercharge your sales team with Voicemail Drop, Salesforce Integration, and Returned Call Routing. Optimize outreach efforts and streamline the sales process.\n\nHave you used FluentStream? Let us know your thoughts - we value your opinions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/789ccc8b-f7bc-4b65-9d20-009616aef871.png","url":"https://www.getapp.za.com/software/103301/fluentstream","@id":"https://www.getapp.za.com/software/103301/fluentstream#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":71,"ratingValue":4.6},"offers":{"price":"20","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.za.com/compare/91289/103301/nextiva/vs/fluentstream#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"VoIP Software","position":2,"item":"/directory/107/voip/software","@type":"ListItem"},{"name":"Nextiva vs FluentStream","position":3,"item":"https://www.getapp.za.com/compare/91289/103301/nextiva/vs/fluentstream","@type":"ListItem"}]}]}
</script>
