Nextiva vs FluentStream
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Overview
AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.
AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Designed to meet the needs of small and mid-sized businesses, FluentStream simplifies business communication with cloud calling, system administration tools, analytics, mobile apps, and more.
Tried FluentStream and loved it? Let us know!
Designed to meet the needs of small and mid-sized businesses, FluentStream simplifies business communication with cloud calling, system administration...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$25.00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$20.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.6/ 5Features
4.6/ 5Customer Service
4.6/ 5Value for Money
4.6/ 5Ease of Use
4.5/ 5Features
4.4/ 5Customer Service
4.8/ 5Value for Money
4.6/ 5Features
Total features 103
- 360 Degree Feedback
- Access Controls/Permissions
- Activity Dashboard
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Archiving & Retention
- Audio Calls
- Audio/Video Recording
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Benchmarking
- Blended Call Center
- By-Extension Reporting
- CRM
- Calendar Management
- Call Center Management
- Call Conferencing
- Call Duration
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Call Volume
- Caller ID
- Campaign Management
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Complaint Monitoring
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Content Management
- Customer Experience Management
- Customer Surveys
- Customizable Reports
- Customizable Templates
- Data Analysis Tools
- Data Import/Export
- Drag & Drop
- Email Marketing
- Employee Coaching Tools
- Employee Directory
- Employee Recognition Software
- Fax Management
- Feedback Management
- File Sharing
- For Cloud Phone Systems
- Gamification
- Goal Management
- IVR
- Inbound Call Center
- Inbound Reporting
- Knowledge Base Management
- Live Chat
- Live Results Sharing
- Manual Dialer
- Mobile Access
- Mobile Survey
- Multi-Channel Communication
- Multi-Channel Distribution
- Multi-Location
- Multi-User Collaboration
- Offline Form
- Offline Response Collection
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- Outbound Reporting
- PBX
- Performance Management
- Performance Metrics
- Phone Key Input
- Post Scheduling
- Predictive Dialer
- Presentation Streaming
- Proactive Chat
- Process/Workflow Automation
- Quality Management
- Question Library
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Recording
- Reporting/Analytics
- Response Validation
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- SSL Security
- Screen Sharing
- Skip Logic
- Social Media Monitoring
- Support Audio/Images/Video
- Support Ticket Management
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Text to Speech
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Two Way Audio & Video
- URL Customization
- Unattended Call Management
- Unified Communications
- Video Conferencing
- Virtual Assistant
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription
- Who Answered Log
- Workflow Management
Total features 53
- 360 Degree Feedback
- Access Controls/Permissions
- Activity Dashboard
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Archiving & Retention
- Audio Calls
- Audio/Video Recording
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Benchmarking
- Blended Call Center
- By-Extension Reporting
- CRM
- Calendar Management
- Call Center Management
- Call Conferencing
- Call Duration
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Call Volume
- Caller ID
- Campaign Management
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Complaint Monitoring
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Content Management
- Customer Experience Management
- Customer Surveys
- Customizable Reports
- Customizable Templates
- Data Analysis Tools
- Data Import/Export
- Drag & Drop
- Email Marketing
- Employee Coaching Tools
- Employee Directory
- Employee Recognition Software
- Fax Management
- Feedback Management
- File Sharing
- For Cloud Phone Systems
- Gamification
- Goal Management
- IVR
- Inbound Call Center
- Inbound Reporting
- Knowledge Base Management
- Live Chat
- Live Results Sharing
- Manual Dialer
- Mobile Access
- Mobile Survey
- Multi-Channel Communication
- Multi-Channel Distribution
- Multi-Location
- Multi-User Collaboration
- Offline Form
- Offline Response Collection
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- Outbound Reporting
- PBX
- Performance Management
- Performance Metrics
- Phone Key Input
- Post Scheduling
- Predictive Dialer
- Presentation Streaming
- Proactive Chat
- Process/Workflow Automation
- Quality Management
- Question Library
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Recording
- Reporting/Analytics
- Response Validation
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- SSL Security
- Screen Sharing
- Skip Logic
- Social Media Monitoring
- Support Audio/Images/Video
- Support Ticket Management
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Text to Speech
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Two Way Audio & Video
- URL Customization
- Unattended Call Management
- Unified Communications
- Video Conferencing
- Virtual Assistant
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription
- Who Answered Log
- Workflow Management
Integrations
- Act!
- Bullhorn ATS & CRM
- CRM
- ConnectWise Automate
- Dynamics 365
- Five9
- Google Contacts
- Google Workspace
- HubSpot CRM
- Lotus Notes To Office 365 Migration
- Microsoft Outlook
- Microsoft Teams
- NetSuite
- Nextiva Contact Center
- Oracle Sales
- ServiceNow
- SugarCRM
- Workbooks
- Zendesk Suite
- Zoho CRM
- Act!
- Bullhorn ATS & CRM
- CRM
- ConnectWise Automate
- Dynamics 365
- Five9
- Google Contacts
- Google Workspace
- HubSpot CRM
- Lotus Notes To Office 365 Migration
- Microsoft Outlook
- Microsoft Teams
- NetSuite
- Nextiva Contact Center
- Oracle Sales
- ServiceNow
- SugarCRM
- Workbooks
- Zendesk Suite
- Zoho CRM
