---
description: Compare Nextiva vs Microsoft Teams for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Nextiva vs Microsoft Teams | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Nextiva \<span\>vs\</span\> Microsoft Teams](https://www.getapp.za.com/compare/91289/105615/nextiva/vs/microsoft-teams)

# Compare Nextiva vs Microsoft Teams

Canonical: https://www.getapp.za.com/compare/91289/105615/nextiva/vs/microsoft-teams

> Detailed comparison between Nextiva and Microsoft Teams. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Nextiva | Microsoft Teams |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 919 | 11166 |
| **Starting Price** | US$25,00 | R76,00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Key features

### Nextiva

- API
- Access Controls/Permissions
- Audio Calls
- CRM
- Calendar Management
- Call Conferencing
- Call Routing
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- File Sharing
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Chat
- Role-Based Permissions
- SSL Security
- Screen Sharing
- Two Way Audio & Video
- Video Conferencing

### Microsoft Teams

- API
- Access Controls/Permissions
- Audio Calls
- CRM
- Calendar Management
- Call Conferencing
- Call Routing
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- File Sharing
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Chat
- Role-Based Permissions
- SSL Security
- Screen Sharing
- Two Way Audio & Video
- Video Conferencing

## Links

- [View Nextiva Profile](https://www.getapp.za.com/software/91289/nextiva)
- [View Microsoft Teams Profile](https://www.getapp.za.com/software/105615/microsoft-teams)
- [View Original Comparison](https://www.getapp.za.com/compare/91289/105615/nextiva/vs/microsoft-teams)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Nextiva vs Microsoft Teams | GetApp South Africa 2026","description":"Compare Nextiva vs Microsoft Teams for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/91289/105615/nextiva/vs/microsoft-teams","about":[{"@id":"https://www.getapp.za.com/software/91289/nextiva#software"},{"@id":"https://www.getapp.za.com/software/105615/microsoft-teams#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/91289/105615/nextiva/vs/microsoft-teams#breadcrumblist"},"@id":"https://www.getapp.za.com/compare/91289/105615/nextiva/vs/microsoft-teams#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.getapp.za.com/#organization"},"inLanguage":"en-ZA","isPartOf":{"@id":"https://www.getapp.za.com/#website"}},{"name":"Nextiva","description":"Nextiva is a cloud-based AI customer experience management platform that consolidates business phone (VoIP), omnichannel communication, CRM, and analytics into a single unified workspace. Designed for mid-size to enterprise-level organizations, Nextiva supports inbound and outbound voice, SMS, email, chat, and social media interactions, routing them through a centralized agent interface. Core capabilities include intelligent call routing, IVR, call recording, voicemail transcription, real-time and historical reporting, and workflow automation across communication channels.\n\nNextiva extends beyond traditional UCaaS by integrating customer journey data with live interaction tools, giving agents and supervisors contextual visibility into customer history at the point of contact. The platform supports CRM integrations, team collaboration features, and configurable dashboards that surface key performance metrics for contact center operations. Deployment is fully cloud-hosted, requiring no on-premise hardware, and scales to support distributed and remote teams across multiple locations.\n\nTarget industries include healthcare, financial services, retail, and professional services, where high-volume customer communication and compliance requirements demand reliable, auditable infrastructure. Administrators can configure role-based access, call flows, and automation rules without developer intervention, reducing dependency on IT for day-to-day operational changes.","image":"https://images.g2crowd.com/display-layer-screenshots/53495/987a9b502ba828323c8b3848ac316ccb74c47bcaceeddd30c50f8ea760248c36.png","url":"https://www.getapp.za.com/software/91289/nextiva","@id":"https://www.getapp.za.com/software/91289/nextiva#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":919,"ratingValue":4.6},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Microsoft Teams","description":"Microsoft Teams is a cloud-based unified communication and collaboration platform that consolidates chat, video meetings, calling, file sharing, and third-party app integrations into a single workspace. Designed for organizations of all sizes, Microsoft Teams supports persistent chat channels, scheduled and ad-hoc video conferencing, direct and group calling, and real-time co-authoring of documents through deep integration with Microsoft 365 applications such as Word, Excel, PowerPoint, and SharePoint. Administrators can configure guest access, data retention policies, compliance features, and role-based permissions to align with enterprise governance requirements. The platform supports deployment across desktop, web, and mobile environments, with availability across Windows, macOS, iOS, and Android.\n\nBeyond core communication, the platform extends functionality through a broad ecosystem of third-party integrations and a developer-facing app framework, allowing teams to embed workflows, bots, and line-of-business tools directly into channels and meeting experiences. Industries including finance, healthcare, education, and professional services use the platform to coordinate distributed workforces, conduct virtual client engagements, and manage project collaboration at scale. Advanced meeting features include breakout rooms, live captions, meeting recordings with transcription, and presenter controls, supporting both internal collaboration and external stakeholder communication.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8b9f520b-7799-44cf-be24-8cca4fccf496.png","url":"https://www.getapp.za.com/software/105615/microsoft-teams","@id":"https://www.getapp.za.com/software/105615/microsoft-teams#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":11166,"ratingValue":4.5},"offers":{"price":"76","@type":"Offer","priceCurrency":"ZAR"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.za.com/compare/91289/105615/nextiva/vs/microsoft-teams#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"VoIP Software","position":2,"item":"/directory/107/voip/software","@type":"ListItem"},{"name":"Nextiva vs Microsoft Teams","position":3,"item":"https://www.getapp.za.com/compare/91289/105615/nextiva/vs/microsoft-teams","@type":"ListItem"}]}]}
</script>