Nextiva vs CallHippo

AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.
AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
CallHippo is a Virtual Phone System that is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. 24x7 World Class Support. Instant Setup
CallHippo is a Virtual Phone System that is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$25.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$20.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.6 /5
(909)

Ease of Use

4.6/ 5

Features

4.6/ 5

Customer Service

4.6/ 5

Value for Money

4.6/ 5

Overall rating

4.4 /5
(627)

Ease of Use

4.4/ 5

Features

4.3/ 5

Customer Service

4.6/ 5

Value for Money

4.2/ 5

Total features 103

  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Audio Calls
  • Audio/Video Recording
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Benchmarking
  • Blended Call Center
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Conferencing
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Screening
  • Call Tracking Metrics
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Canned Responses
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Complaint Monitoring
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Content Management
  • Customer Experience Management
  • Customer Surveys
  • Customizable Reports
  • Customizable Templates
  • Data Analysis Tools
  • Data Import/Export
  • Drag & Drop
  • Email Marketing
  • Employee Coaching Tools
  • Employee Directory
  • Employee Recognition Software
  • Fax Management
  • Feedback Management
  • File Sharing
  • For Cloud Phone Systems
  • Gamification
  • Goal Management
  • IVR
  • Inbound Call Center
  • Knowledge Base Management
  • Live Chat
  • Live Results Sharing
  • Manual Dialer
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-User Collaboration
  • Offline Form
  • Offline Response Collection
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Post Scheduling
  • Predictive Dialer
  • Proactive Chat
  • Process/Workflow Automation
  • Quality Management
  • Question Library
  • Queue Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Validation
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SSL Security
  • Screen Sharing
  • Skip Logic
  • Social Media Monitoring
  • Status Tracking
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Text to Speech
  • Third-Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Two Way Audio & Video
  • URL Customization
  • Unified Communications
  • Video Conferencing
  • Virtual Assistant
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription

Total features 46

  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Audio Calls
  • Audio/Video Recording
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Benchmarking
  • Blended Call Center
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Conferencing
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Screening
  • Call Tracking Metrics
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Canned Responses
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Complaint Monitoring
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Content Management
  • Customer Experience Management
  • Customer Surveys
  • Customizable Reports
  • Customizable Templates
  • Data Analysis Tools
  • Data Import/Export
  • Drag & Drop
  • Email Marketing
  • Employee Coaching Tools
  • Employee Directory
  • Employee Recognition Software
  • Fax Management
  • Feedback Management
  • File Sharing
  • For Cloud Phone Systems
  • Gamification
  • Goal Management
  • IVR
  • Inbound Call Center
  • Knowledge Base Management
  • Live Chat
  • Live Results Sharing
  • Manual Dialer
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-User Collaboration
  • Offline Form
  • Offline Response Collection
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Post Scheduling
  • Predictive Dialer
  • Proactive Chat
  • Process/Workflow Automation
  • Quality Management
  • Question Library
  • Queue Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Validation
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SSL Security
  • Screen Sharing
  • Skip Logic
  • Social Media Monitoring
  • Status Tracking
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Text to Speech
  • Third-Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Two Way Audio & Video
  • URL Customization
  • Unified Communications
  • Video Conferencing
  • Virtual Assistant
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Act!
  • Airtable
  • Bullhorn ATS & CRM
  • ConnectWise Automate
  • Constant Contact
  • Dynamics 365
  • Five9
  • Freshdesk
  • Freshservice
  • Front
  • Google Contacts
  • Google Workspace
  • Gorgias
  • Greenhouse
  • HappyFox Help Desk
  • HubSpot CRM
  • Intercom
  • Lotus Notes To Office 365 Migration
  • Microsoft Outlook
  • Microsoft Teams
  • NetSuite
  • Nextiva Contact Center
  • Oracle Sales
  • Outreach
  • Pipedrive
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • SugarCRM
  • TalentLyft
  • Typeform
  • Workbooks
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Zoho CRM Plus
  • noCRM.io
  • Act!
  • Airtable
  • Bullhorn ATS & CRM
  • ConnectWise Automate
  • Constant Contact
  • Dynamics 365
  • Five9
  • Freshdesk
  • Freshservice
  • Front
  • Google Contacts
  • Google Workspace
  • Gorgias
  • Greenhouse
  • HappyFox Help Desk
  • HubSpot CRM
  • Intercom
  • Lotus Notes To Office 365 Migration
  • Microsoft Outlook
  • Microsoft Teams
  • NetSuite
  • Nextiva Contact Center
  • Oracle Sales
  • Outreach
  • Pipedrive
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • SugarCRM
  • TalentLyft
  • Typeform
  • Workbooks
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Zoho CRM Plus
  • noCRM.io