---
description: Compare Nextiva vs CTM for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Nextiva vs CTM | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Nextiva \<span\>vs\</span\> CTM](https://www.getapp.za.com/compare/91289/127363/nextiva/vs/calltrackingmetrics)

# Compare Nextiva vs CTM

Canonical: https://www.getapp.za.com/compare/91289/127363/nextiva/vs/calltrackingmetrics

> Detailed comparison between Nextiva and CTM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Nextiva | CTM |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 914 | 150 |
| **Starting Price** | US$25,00 | US$79,00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Nextiva

- API
- Access Controls/Permissions
- Automatic Call Distribution
- CRM
- Call Logging
- Call Tracking Metrics
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Performance Management
- Performance Metrics
- Quality Management
- Queue Management
- Reporting/Analytics

### CTM

- API
- Access Controls/Permissions
- Automatic Call Distribution
- CRM
- Call Logging
- Call Tracking Metrics
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Performance Management
- Performance Metrics
- Quality Management
- Queue Management
- Reporting/Analytics

## Links

- [View Nextiva Profile](https://www.getapp.za.com/software/91289/nextiva)
- [View CTM Profile](https://www.getapp.za.com/software/127363/calltrackingmetrics)
- [View Original Comparison](https://www.getapp.za.com/compare/91289/127363/nextiva/vs/calltrackingmetrics)

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