---
description: Compare Nextiva vs Goldfish.ie for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Nextiva vs Goldfish.ie | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/593/contact-center/software) > [Nextiva \<span\>vs\</span\> Goldfish.ie](https://www.getapp.za.com/compare/91289/2054804/nextiva/vs/goldfish-ie)

# Compare Nextiva vs Goldfish.ie

Canonical: https://www.getapp.za.com/compare/91289/2054804/nextiva/vs/goldfish-ie

> Detailed comparison between Nextiva and Goldfish.ie. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Nextiva | Goldfish.ie |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 914 | 0 |
| **Starting Price** | US$25,00 | €5,00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Phone Support, Chat |
| **Training** | Videos | In Person, Live Online, Documentation |

## Key features

### Nextiva

- API
- CRM
- Call Conferencing
- Call Monitoring
- Call Queues
- Call Recording
- Call Routing
- Call Screening
- Chat/Messaging
- Computer Telephony Integration
- Contact Database
- Contact Management
- Fax Management
- Mobile Access
- Monitoring
- Online Voice Transmission
- Queue Management
- SIP Trunking
- Voice Mail
- Voicemail Transcription

### Goldfish.ie

- API
- CRM
- Call Conferencing
- Call Monitoring
- Call Queues
- Call Recording
- Call Routing
- Call Screening
- Chat/Messaging
- Computer Telephony Integration
- Contact Database
- Contact Management
- Fax Management
- Mobile Access
- Monitoring
- Online Voice Transmission
- Queue Management
- SIP Trunking
- Voice Mail
- Voicemail Transcription

## Links

- [View Nextiva Profile](https://www.getapp.za.com/software/91289/nextiva)
- [View Goldfish.ie Profile](https://www.getapp.za.com/software/2054804/goldfish-ie)
- [View Original Comparison](https://www.getapp.za.com/compare/91289/2054804/nextiva/vs/goldfish-ie)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Nextiva vs Goldfish.ie | GetApp South Africa 2026","description":"Compare Nextiva vs Goldfish.ie for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/91289/2054804/nextiva/vs/goldfish-ie","about":[{"@id":"https://www.getapp.za.com/software/91289/nextiva#software"},{"@id":"https://www.getapp.za.com/software/2054804/goldfish-ie#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/91289/2054804/nextiva/vs/goldfish-ie#breadcrumblist"},"@id":"https://www.getapp.za.com/compare/91289/2054804/nextiva/vs/goldfish-ie#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.za.com/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.getapp.za.com/#organization"}},{"name":"Nextiva","description":"Nextiva is a unified customer experience management platform that brings together every customer conversation across the entire customer journey. The platform provides a single, AI-powered solution for voice, video, chat, social media, email, and more. Nextiva's open architecture and powerful workflow engine enable businesses to design and optimize personalized customer journeys from day one.\n\nThe platform's AI and automation capabilities deliver immediate value, with features like a generative AI knowledge base, secure payment agent assist, and automated dispositioning. Advanced analytics provide real-time customer insights and sentiment, empowering teams to make data-driven decisions. Nextiva's intelligent routing and journey orchestration capabilities also ensure seamless, context-driven customer experiences across all channels.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3a1e827-b82d-4d6d-824a-4fde7634f547.png","url":"https://www.getapp.za.com/software/91289/nextiva","@id":"https://www.getapp.za.com/software/91289/nextiva#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":914},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Goldfish.ie","description":"Goldfish.ie is VoIP software that offers premium features such as call recording and call director, plus an inclusive range of features such as three-way calling, call waiting, call forwarding, inbound call filtering, and multi-routing. The cloud-based phone system is also perfect for remote working, giving users the flexibility and security needed to operate from any location.\n\nThe system integrates with popular customer relationship management (CRM) systems such as Salesforce, Zoho, Sugar, and Sisense. It also has the in-house ability to develop new integrations. All call data is shared between each system and updated in real-time. \n\nGoldfish.ie provides real-time platform monitoring functionality to keep a constant eye across networks. It employs multiple levels of security including, but not limited to Firewall protection, Intrusion detection and prevention, penetration testing, use of secure sockets layer (SSL), and encryption of sensitive data.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a1a53994-251e-48b0-8866-471fa9e1607a.png","url":"https://www.getapp.za.com/software/2054804/goldfish-ie","@id":"https://www.getapp.za.com/software/2054804/goldfish-ie#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"5","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.za.com/compare/91289/2054804/nextiva/vs/goldfish-ie#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Centre Software","position":2,"item":"/directory/593/contact-center/software","@type":"ListItem"},{"name":"Nextiva vs Goldfish.ie","position":3,"item":"https://www.getapp.za.com/compare/91289/2054804/nextiva/vs/goldfish-ie","@type":"ListItem"}]}]}
</script>