---
description: Compare Nextiva vs Voys for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Nextiva vs Voys | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Nextiva \<span\>vs\</span\> Voys](https://www.getapp.za.com/compare/91289/2077271/nextiva/vs/voys)

# Compare Nextiva vs Voys

Canonical: https://www.getapp.za.com/compare/91289/2077271/nextiva/vs/voys

> Detailed comparison between Nextiva and Voys. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Nextiva | Voys |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 914 | 0 |
| **Starting Price** | US$25,00 | - |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | Videos | In Person, Webinars, Documentation, Videos |

## Key features

### Nextiva

- API
- Access Controls/Permissions
- Automatic Call Distribution
- CRM
- Call Conferencing
- Call Monitoring
- Call Routing
- Call Screening
- Chat/Messaging
- Computer Telephony Integration
- Contact Database
- Customizable Reports
- Fax Management
- Mobile Access
- Multi-Channel Communication
- Queue Management
- SIP Trunking
- Unified Communications
- Video Conferencing
- Voicemail Transcription

### Voys

- API
- Access Controls/Permissions
- Automatic Call Distribution
- CRM
- Call Conferencing
- Call Monitoring
- Call Routing
- Call Screening
- Chat/Messaging
- Computer Telephony Integration
- Contact Database
- Customizable Reports
- Fax Management
- Mobile Access
- Multi-Channel Communication
- Queue Management
- SIP Trunking
- Unified Communications
- Video Conferencing
- Voicemail Transcription

## Links

- [View Nextiva Profile](https://www.getapp.za.com/software/91289/nextiva)
- [View Voys Profile](https://www.getapp.za.com/software/2077271/voys)
- [View Original Comparison](https://www.getapp.za.com/compare/91289/2077271/nextiva/vs/voys)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Nextiva vs Voys | GetApp South Africa 2026","description":"Compare Nextiva vs Voys for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/91289/2077271/nextiva/vs/voys","about":[{"@id":"https://www.getapp.za.com/software/91289/nextiva#software"},{"@id":"https://www.getapp.za.com/software/2077271/voys#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/91289/2077271/nextiva/vs/voys#breadcrumblist"},"@id":"https://www.getapp.za.com/compare/91289/2077271/nextiva/vs/voys#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.za.com/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.getapp.za.com/#organization"}},{"name":"Nextiva","description":"Nextiva is a unified customer experience management platform that brings together every customer conversation across the entire customer journey. The platform provides a single, AI-powered solution for voice, video, chat, social media, email, and more. Nextiva's open architecture and powerful workflow engine enable businesses to design and optimize personalized customer journeys from day one.\n\nThe platform's AI and automation capabilities deliver immediate value, with features like a generative AI knowledge base, secure payment agent assist, and automated dispositioning. Advanced analytics provide real-time customer insights and sentiment, empowering teams to make data-driven decisions. Nextiva's intelligent routing and journey orchestration capabilities also ensure seamless, context-driven customer experiences across all channels.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3a1e827-b82d-4d6d-824a-4fde7634f547.png","url":"https://www.getapp.za.com/software/91289/nextiva","@id":"https://www.getapp.za.com/software/91289/nextiva#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":914},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Voys","description":"Voys offers a comprehensive cloud-based communication solution that connects customers directly with the right colleague, wherever they may be working. Voys' innovative features, such as Pulse and Reach, enable seamless communication, resulting in shorter call times and stronger customer relationships.\n\nVoys' telephony services are highly flexible and scalable, allowing businesses of all sizes, from freelancers to large enterprises, to find the perfect solution. The services can be easily integrated with a wide range of CRM, helpdesk, and business tools, including Microsoft Teams, WhatsApp Business, and Slack, enabling efficient collaboration and customer management.\n\nVoys is ISO 27001 certified, ensuring the highest standards of information security, and is a partner of Privacy First, demonstrating its commitment to privacy-friendly practices.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6cef223b-f923-467b-9d1e-a58412559e05.png","url":"https://www.getapp.za.com/software/2077271/voys","@id":"https://www.getapp.za.com/software/2077271/voys#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios"},{"@id":"https://www.getapp.za.com/compare/91289/2077271/nextiva/vs/voys#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/561/live-chat/software","@type":"ListItem"},{"name":"Nextiva vs Voys","position":3,"item":"https://www.getapp.za.com/compare/91289/2077271/nextiva/vs/voys","@type":"ListItem"}]}]}
</script>
