---
description: Compare LiveAgent vs Front for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare LiveAgent vs Front | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [LiveAgent \<span\>vs\</span\> Front](https://www.getapp.za.com/compare/91301/102177/liveagent/vs/front)

# Compare LiveAgent vs Front

Canonical: https://www.getapp.za.com/compare/91301/102177/liveagent/vs/front

> Detailed comparison between LiveAgent and Front. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Front |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 1781 | 286 |
| **Starting Price** | US$15,00 | US$25,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### LiveAgent

- Account Management
- Client Management
- Computer Telephony Integration
- Configurable Workflow
- Customer Complaint Tracking
- Customizable Reports
- Email Monitoring
- Engagement Tracking
- For Startups
- Help Desk Management
- Lead Management
- Monitoring
- Multi-User Collaboration
- Performance Management
- Real-Time Data
- Reminders
- Support Ticket Management
- Transfers/Routing
- Video Chat
- Video Conferencing

### Front

- Account Management
- Client Management
- Computer Telephony Integration
- Configurable Workflow
- Customer Complaint Tracking
- Customizable Reports
- Email Monitoring
- Engagement Tracking
- For Startups
- Help Desk Management
- Lead Management
- Monitoring
- Multi-User Collaboration
- Performance Management
- Real-Time Data
- Reminders
- Support Ticket Management
- Transfers/Routing
- Video Chat
- Video Conferencing

## Links

- [View LiveAgent Profile](https://www.getapp.za.com/software/91301/liveagent)
- [View Front Profile](https://www.getapp.za.com/software/102177/front)
- [View Original Comparison](https://www.getapp.za.com/compare/91301/102177/liveagent/vs/front)

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